PCI1040 Motion Control Card
Chapter 7 Notes, Warranty Policy
7.1 Notes
In our products’ packing, user can find a user manual, a PCI1040 module and a quality guarantee card. Users
must keep quality guarantee card carefully, if the products have some problems and need repairing, please send
products together with quality guarantee card to ART, we will provide good after-sale service and solve the
problem as quickly as we can.
When using PCI1040, in order to prevent the IC (chip) from electrostatic harm, please do not touch IC (chip) in
the front panel of PCI1040 module.
7.2 Warranty Policy
Thank you for choosing ART. To understand your rights and enjoy all the after-sales services we offer, please
read the following carefully.
1. Before using ART’s products please read the user manual and follow the instructions exactly. When sending
in damaged products for repair, please attach an RMA application form which can be downloaded from:
www.art-control.com.
2. All ART products come with a limited two-year warranty:
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The warranty period starts on the day the product is shipped from ART’s factory
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For products containing storage devices (hard drives, flash cards, etc.), please back up your data before
sending them for repair. ART is not responsible for any loss of data.
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Please ensure the use of properly licensed software with our systems. ART does not condone the use of
pirated software and will not service systems using such software. ART will not be held legally responsible
for products shipped with unlicensed software installed by the user.
3. Our repair service is not covered by ART's guarantee in the following situations:
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Damage caused by not following instructions in the User's Manual.
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Damage caused by carelessness on the user's part during product transportation.
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Damage caused by unsuitable storage environments (i.e. high temperatures, high humidity, or volatile
chemicals).
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Damage from improper repair by unauthorized ART technicians.
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Products with altered and/or damaged serial numbers are not entitled to our service.
4. Customers are responsible for shipping costs to transport damaged products to our company or sales office.
5. To ensure the speed and quality of product repair, please download an RMA application form from our
company website.
BUY ONLINE at art-control.com/englishs or CALL +86-(0)10-51289836(CN)
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