All Other Parts
Verify that the cables are marked before disconnecting. Replace the defective part with the new part.
Reconnect wiring the same way as it was disconnected.
6.4
Calling for Service
Call for service if you encounter any of the following conditions:
•
Repeated start-up attempts are unsuccessful.
•
A UPS fault occurs that cannot be cleared.
•
Normal operation of the critical load repeatedly causes an overload condition. This is not a
UPS fault. A qualified person must analyze the total load connected to the UPS to prevent
unit failure. Momentary overload conditions will be handled within the parameters of the
UPS unit, but sustained overloads will cause the UPS Unit to fail.
•
Any indicators or alarms operate abnormally or continuously.
•
Any other abnormal function of the system occurs.
•
If any abnormal battery condition is detected.
•
When you are unsure of what action to take.
•
If any of the above occurs:
•
Fill out a service request form by
calling our toll free number (800-726-4316).
DANGER:
Lethal voltages are present inside the equipment even when there appears to
be no input power to the unit. Protect yourself from the risk of electrocution by referring
service to qualified personnel only.
6.5
Customer Service and Support
Start-up, UPS maintenance, battery maintenance, and preventative maintenance programs are
available through your Factory sales representative.
Start-Up Services
Various start-up services are available. Contact your sales representative or call our toll free
number (800-726-4316).
Maintenance Agreements
Standard Full Service, 24/7 Full Service, and Extended On or OFF Site Maintenance agreements
are available. Contact your sales representative or call our toll free number (800-726-4316).
Beghelli U.S.A., 3250 Corporate Way, Miramar, Florida, Tel: (800) 726-4316 Tel: (954) 442-6600 Fax: (954) 442-6677
NOVA
6, 8, 10, 15 & 17KW