Becton, Dickinson and Company BD Rhapsody Express, Installation And Maintenance Manual, Page: 9 / 30

Doc ID: 76955 Rev. 2.0
Chapter 1: Introduction 9
Before contacting BD Biosciences, have the following information
available:
• Product name, model number, and serial number on the rear of
the instrument.
• Details of recent system performance
Germany 069 22 22 25 60 Sweden 08 50 69 21 54
Greece 00800 12 75 06 Switzerland 044 58 04 373
Italy 02 36 00 36 85 United
Kingdom 0207 07 53 226
Location
(continued) Telephone number Location Telephone number