Becton, Dickinson and Company BD Rhapsody Express, Installation And Maintenance Manual, Page: 21 / 30

Doc ID: 76955 Rev. 2.0
Chapter 3: Maintenance 21
Returning the BD Rhapsody P1200M and P5000M
pipettes for service
Introduction This section describes how to calibrate and service the
BD Rhapsody P1200M and P5000M pipettes. Calibrate the
pipettes every 12 months to ensure accurate sample volume
transfer at each step.
Procedure 1. Before shipping the pipettes for calibration, follow the cleaning
protocol. See Maintaining the BD Rhapsody™ P1200M and
P5000M pipettes (page 20) .
2. Complete the decontamination label provided by
BD Biosciences.
3. Obtain the purchase order number required to pay for
calibration by the Gilson Service Center. In the purchase order,
for either pipette, include one of these part numbers:
– LVL3SBD: Non-ISO 17025 calibration
– LVL3SISOBD: ISO 17025 calibration
Note: Each purchase order number is automatically
recognized by the service center as a service part number that
is unique to BD-customized pipettes.