RST200 INSTALLATION & USER MANUAL
39
Troubleshooting the RST200
This chapter provides information to help you troubleshoot problems you may
encounter while running the RST200.
Q
No lights on RST200
A
Check power is connected and switched on at the wall.
Q
RST200 fails to register with the Iridium service after 30 seconds
A
Press reset button
Q
There is no Display on the Intelligent Handset
A
Check if it is connected to the Handset connector. Try resetting the
terminal by pressing the reset button.
Q
PC cannot connect to RST200
A
Check that the correct cable is used on the correct port, and that the bit
rate is set the same for both terminal and RST200
Q
You can’t make calls.
A
Check that the antenna is properly mounted.
Do you have a clear view of the sky?
Did you enter the number in international format?
All calls made from the Iridium® System require a special calling
sequence; please refer to your Service Provider for these details.
Check the signal strength meter. If the signal is weak, move the antenna
to a more open area.
Check the Network Selection settings.
Check your Operator coverage map.
Is R e s t r i c t e d displayed? Check the Call Barring setting.
Has a new SIM card been inserted?
Q
You can’t receive calls
A
Check to see that your phone is powered on.
Check the antenna. Is it properly mounted?
Do you have a clear view of the sky?
Check the signal strength. If the signal is weak, move the vehicle to a
more open area.
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no audible ringer.
