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RST200 INSTALLATION & USER MANUAL

6

Welcome

Welcome to the Beam RST200, the intelligent remote satellite modem.
This Installation and User manual contains all the information you need to configure
the Beam RST200 and discover the advantages of Beam Communications and
Iridium Network technology.

Conventions in this Manual

Warnings, cautions and notes appear throughout this manual.
They are represented by following conventions.

Warning:

This symbol and associated text indicate a warning

note providing information to prevent personal injury or damage
to equipment.

Note:

This symbol and associated text indicate a note providing

general operating information.

Interference:

All wireless phones may get interference, which

could affect performance.

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Summary of Contents for RST200

Page 1: ...Remote Satellite Modem RST200 Installation User Manual Beam Communications Pty Ltd ...

Page 2: ...sibility is assumed by Beam for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of Beam Beam reserves the right to change specifications at any time without notice Copyright 2005 Beam Communications Pty Ltd All rights reserved Product name RST200 Installatio...

Page 3: ...ECTING THE INTELLIGENT HANDSET OR IN VEHICLE HANDS FREE 19 CONNECTING THE LAPTOP 20 CONNECTING TO THE LOG PORT 20 CONNECTING THE ANTENNA CABLE 21 INSTALLING THE ANTENNA 22 PLANNING THE ANTENNA INSTALLATION 22 INSTALLATION OPTIONS 23 DATA TERMINAL SETTINGS FOR AUTO ANSWERING AN INCOMING DATA CALL 24 REMOTE CONFIGURATION 25 RST970 INTELLIGENT HANDSET USE 27 INTELLIGENT HANDSET USE OPTIONAL 27 Connec...

Page 4: ...SYMPTOMS OF RF INTERFERENCE 34 MITIGATION OF RF INTERFERENCE 34 Recommended Operating Distances 35 Inmarsat Mini M 35 Inmarsat C CAPSAT 35 SPECIFICATION SUMMARY 36 RS232 SPECIFICATION 37 PHYSICAL CONNECTION 37 RS232 PORT SIGNAL SUPPORT AND HANDSHAKING 37 RS232 PORT ELECTRICAL PARAMETERS 38 TROUBLESHOOTING THE RST200 39 ...

Page 5: ...fety information Warning Do not open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the Line and Accessory sockets must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Note This manual...

Page 6: ...dium Network technology Conventions in this Manual Warnings cautions and notes appear throughout this manual They are represented by following conventions Warning This symbol and associated text indicate a warning note providing information to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All...

Page 7: ...sively used around the world by commercial enterprises and defence agencies Beam products address the needs of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global Beam s products address global markets across the spectrum of rural and...

Page 8: ...the functionality of a Hayes compatible modem providing a serial socket for a computer a socket for the connection of a plug pack type mains power supply and a connection to an external antenna The RST200 provides a serial control interface and audio input and outputs by way of the transceiver s control and connection interface The RST200 interprets the signals from the subscriber equipment and co...

Page 9: ...00 front panel Status LEDS 1 Power 2 Data 3 SMS waiting 4 DTR TX RX 5 Signal strength The Rear Panel Figure 2 The RST200 rear panel Connectors 1 Antenna 2 Power 11 32V DC 3 RJ45 Intelligent Handset In vehicle Hands free Connector 4 Comm s Port 5 Log Port 6 Reset Switch ...

Page 10: ...is and then goes steady green and remains lit while power is applied to the RST200 If the Power indicator does not illuminate at all when you switch on the RST200 check the power supply to the RST200 If the Power indicator flashes rather than illuminates continuously after a few seconds the RST200 may require service Contact your service provider DTR The DTR indicator indicates whether DTR is asse...

Page 11: ...our Signal strength Flashing RST200 is registering with the network please wait Green Strong Orange Acceptable Red No signal problem with installation or no access The Signal Strength LED reading will vary in status in relation to the quality of the Signal being received by the terminal There are many factors that will affect the signal strength including local RF interference poor antenna cabling...

Page 12: ...len Key Mounting Brackets Mounting Bracket Screws 1 CD including at command set installation guide user guide and intelligent handset manual Optional Accessories Alert Monitoring Interface Battery Backup Sub System In vehicle Hands free kit Motorola Intelligent handset uses RJ45 port Cable Kit Antenna External Ringer See your Service Provider for pricing and availability of these optional accessor...

Page 13: ...r bending the SIM card can easily damage the card or its metal contacts Handle the SIM card with care Avoid exposing the card to static electricity water or dirt Installing Removing the SIM Card The SIM card is stored in a recess in the SIM card compartment located at bottom of your RST200 If your service provider does not preinstall the SIM card perform the following steps to install it Warning M...

Page 14: ...pen the compartment cover 3 Remove the screws with the Allen Key provided to expose the SIM Holder of the transceiver 4 Insert the SIM card into the slot Make sure that the golden connectors are facing downwards 5 Replace the cover an Allen screws 6 Slide shut the compartment cover into its place 7 Screw the holding screws back ...

Page 15: ...try of PIN is required Your PIN SIM PIN Supplied by your Service Provider Enables calls to be made if SIM is locked Signal light flashes Red PUK Supplied by your Service Provider Unlocks a locked SIM card Signal light flashes Red User PIN Supplied with this manual Allows access to user menu of RST200 via log port Enter PIN on console 9876 Default Supervisor PIN Supplied with this manual Allows acc...

Page 16: ...0 The RST200 comes with two 2 standard right angle mounting brackets that allow mounting for mobile and fixed positioning Note To ensure sturdy mount attachment 1 Mount the RST200 on a clean even surface 2 Clean the mount surface of the RST200 3 Use the correct type of screws 4 If mounting on a wooden surface make sure the wood is structurally sound 5 Leave enough room around the RST200 to allow u...

Page 17: ...ounting methods drop in inside corner mount and flush outside corner mount Figure 3 Mounting methods To install the RST200 unit 1 Attach the two 2 mounting brackets securely to a suitable structure making sure the space between the brackets is wide enough to smoothly slot in the RST200 ...

Page 18: ...lot the RST200 between the two mounting brackets and secure with the retaining screws Connecting the Power Cable 1 Make sure the AC power switch supplying the RST200 power pack is off 2 3 Plug in the power cable into the power jack located on the rear panel of the RST200 4 Secure the cable by tightening the plug retainer ...

Page 19: ...nds free 1 Plug the Intelligent handset or the in vehicle hands free unit into the Handset Connector of the RST200 2 Ensure the power is turned off when connecting the device 3 If the handset should ever lock up at any time then power cycling the terminal will reset the peripheral device ...

Page 20: ... the laptop to the log port The LOG port should only be used for configuration and control of the terminal equipment The LOG port should not be used for Communications or Data Services 2 The LOG Port can also be used when using a Beam Alert Monitoring Device refer to the instruction provided with the accessory device for configuration and installation ...

Page 21: ...e into the antenna jack located on the rear panel of the RST200 2 Ensure that the specified cable being used does not exceed the Iridium 3DB maximum loss rating to ensure maximum performance of the terminal Refer to your Service Provider for full details or to purchase and approved cable ...

Page 22: ...nd plane For proper performance in the Iridium System The antenna must have a clear line to the sky from the horizon up Mount the antenna vertically Position the antenna so that it is reasonably clear of nearby metal obstructions Minimize horizontal obstructions as much as possible because they can create areas of poor system coverage These areas of poor coverage can decrease or possibly eliminate...

Page 23: ...mance requirements when installed according to the instructions in this guide The following figure shows typical Installations Vehicle Antenna Installation The ideal position for any vehicle mounted application is to capitalise on the greatest ground plane from the surface of the vehicle Marine Antenna Installation In the case of a marine installation the antenna should me installed without obstru...

Page 24: ...inal Program according to 1 600 bps 2 1200 bps 3 2400 bps 4 4800 bps 5 9600 bps 6 19200 bps default e g AT IPR 5 sets to 9600bps Terminal rate AT W0 This stores the current active settings to Profile 0 of the RST200 The RST200 is now ready to answer an incoming data call automatically as long as the Terminal Program is connected and running During the waiting period the Activity timeout can expire...

Page 25: ...visor PIN is only required once at the start Once the PIN has been entered the top of hierarchy for each subsequent command in the message is the Supervisor menu The menu text is suppressed from the reply but otherwise you enter digits in your command exactly as you would enter them if you were on a directly connected terminal The replies to all your commands come back in one SBD email attachment ...

Page 26: ...56 request the RST status reset the RST An SMS reply confirmation can be requested instead of a reply using Short Burst Data in Version 2 1 or later For an SMS reply the same command looks like RST SMS 88161234123 3170 41 To get an SMS reply directed to an email address the same command would look like RST SMS usefuladdress yoursp domain 3170 41 From Iridium SBD Service Tempe AZ Sent Tuesday Augus...

Page 27: ... item The Intelligent handset enables you to access Voice and SMS services over the Iridium network in conjunction with the RST200 terminal interface Connecting the Intelligent Handset The Intelligent handset is easily connected to the RJ45 socket located on the RST200 Voice Data module The unit should be powered off before inserting the connector and then reset once connected An extension cable t...

Page 28: ...et as well as a full in vehicle integration The in vehicle integration supports ringer alert and other specific vehicle features if required such as horn alert and radio mute Installation of In vehicle Hands free The RST973 optional in vehicle hands free kit is simply connected to the RJ45 socket of the RST200 module just As in the case of an Intelligent Handset The installation instructions conta...

Page 29: ...l equipment Whilst it is not always possible to gain clear line of sight to the horizon in all situation due to poor access or environmental conditions every effort should be made to achieve maximum visibility at all times As there is a wide range of antenna options available it is always best to talk with your Service Provider about the most appropriate antenna installation for your application E...

Page 30: ...tructures protect the cables from chafing or abrasion When you must bend a cable avoid kinking it and ensure that each bend radius follows the cable supplier s recommended limits Use coaxial sealant shrink wrap tubing electrical tape or another suitable product to seal all cable connections appropriately to prevent moisture and corrosion damage from weather exposure Connectors should be tightened ...

Page 31: ...tection Install this suppressor at either of the following locations Nearest the point at which the coaxial cable enters a building structure Where the cable first passes close to a grounded structure Make the connections to the suppressor according to the installation instructions supplied by the suppressor manufacturer If you use antenna cables from an alternate source you must still consider in...

Page 32: ...ilar structures heavily leafed trees mountains etc can degrade performance as they block the signal between the equipment s antenna and the satellites Having a completely open view of the sky plays a very important role in maximizing performance as the Iridium satellites cross the sky from horizon to horizon during a call connection A good rule of thumb is that all surrounding obstructions should ...

Page 33: ...ium regarding the loss of signal quality when they operate their equipment near active INMARSAT terminals The power with which INMARSAT units transmit can overpower the Iridium unit s ability to properly maintain a quality connection with the Iridium satellite constellation INMARSAT terminals are often found in the same locations as Iridium subscribers such as harbors airports and especially onboa...

Page 34: ...F interference to the Iridium unit can be significantly improved by either or both of the following a Increasing the distance and moving the Iridium antenna off axis from the source of the interference and b b Using an external band pass filter and an external antenna In determining the optimal location for mounting an external Iridium antenna in a location where INMARSAT antennas are also located...

Page 35: ...terminal antenna 100 feet 30 meters Rear Lobe directly to the rear and in line with the Inmarsat terminal antenna 50 feet 15 meters Inmarsat C CAPSAT Recommended Distance Between an Iridium Unit and an Active Inmarsat C CAPSAT Terminal Antenna Main Lobe directly in front and in line with the Inmarsat terminal antenna 150 feet 45 meters Side Lobe directly to the side and in line with the Inmarsat t...

Page 36: ... 12Volt 24Volt Standby Mode 0 125A 0 065A Talk Transmit Mode 0 600A 0 185A Modem Type Hayes Compatible Speed 2400 bps EMC Compliance C Tick and A Tick CE mark Environmental Operating Temperature Range 0 C to 55 C ambient Operating Humidity Range 85 RH non condensing Storage temperature 30C to 70C Weight 2 5 kg Dimensions 290x225x60mm Compliance Full IEC 60945 ...

Page 37: ... Terminal Ready 5 GND Signal Ground Common 6 DSR RST PC Data Set Ready CTS and DCD 7 RTS PC RST Request to Send 8 CTS PC RST Clear to Send 9 RI RST PC Ring Indicate 7 5V on Log port RS232 Port Signal Support and Handshaking On the data logging port DCD and DSR output signals are related to DTR input and CTS is tied to RTS as shown The Data port supports full software XON XOFF handshaking on data A...

Page 38: ...d RS232 Port Electrical Parameters The LBT Comm Port and Log Ports conform to the RS232 interface specification with the following parameters however the Log Port communicates only at 9600 Parameter Specification Communication Rate 220 to 115 200 Baud Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and Sensitivity RS232 compliant ...

Page 39: ...ake calls A Check that the antenna is properly mounted Do you have a clear view of the sky Did you enter the number in international format All calls made from the Iridium System require a special calling sequence please refer to your Service Provider for these details Check the signal strength meter If the signal is weak move the antenna to a more open area Check the Network Selection settings Ch...

Page 40: ...rvice provider Check the SIM and phone contacts If they are dirty clean them with an antistatic cloth Q You can t cancel call forwarding or call barring A Wait until you are in an area with good network coverage and try again Q The SMS or VMAIL indicator keeps flashing A There is not enough memory available to store another message Or there is a message waiting Use the message menu to read delete ...

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