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RST310 USER & INSTALLATION MANUAL

39

Symbols on the Intelligent Handset versus the 9505A

Please note that all the symbols do not correspond, and use the following table to
interpret what is being indicated on the Intelligent Handset:

Symbol

9505A Intelligent

Handset

Not Used

Not Used

9505A Display

Intelligent Handset (DPL)

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37
38
39
40
41
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Summary of Contents for IntelliDOCK RST310

Page 1: ...1 RST310 9505A IntelliDOCK Docking Station Installation and User Manual Beam Communications Pty Ltd ...

Page 2: ...ver no responsibility is assumed by Beam for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of Beam Beam reserves the right to change specifications at any time without notice Copyright 2005 Beam Communications Pty Ltd All rights reserved Product name RST31...

Page 3: ...7 MOUNTING THE RST310 17 Mounting methods 18 CONNECTING THE POWER CABLE 21 CONNECTING THE HANDSETS 22 CONNECTING THE LAPTOP 22 CONNECTING TO THE LOG PORT 23 CONNECTING 9505A HANDHELD CONNECTOR CABLE 23 USING THE ANTENNA ADAPTOR 24 CONNECTING THE ADAPTOR 24 REMOVING THE ANTENNA FROM THE 9505A HANDSET 25 CONNECTING THE ANTENNA ADAPTOR 25 INSTALLING THE ANTENNA 26 PLANNING THE ANTENNA INSTALLATION 26...

Page 4: ...rt Installations 42 Heavy Machinery Installations 42 INSTALLING ANTENNA CABLES 42 PROTECTING THE ANTENNA FROM LIGHTNING 43 ASSURING QUALITY OF IRIDIUM SERVICE 44 OBSTRUCTIONS 44 CABLING 44 RF INTERFERENCE 45 SYMPTOMS OF RF INTERFERENCE 46 MITIGATION OF RF INTERFERENCE 46 Recommended Operating Distances 46 Inmarsat Mini M 46 Inmarsat M 4 47 Inmarsat C CAPSAT 47 SPECIFICATION SUMMARY 48 RS232 SPECIF...

Page 5: ...ith international safety standards Refer to the appropriate section of the RST310 User Manual for additional relevant safety information Warning Do not open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the Line and Accessory sockets must only be co...

Page 6: ...idium Motorola handset This Installation and Configuration manual contains all the information you need to install and configure the Beam RST310 and discover the advantages of Beam Communications and Iridium Network technology The RST310 User and Installation Manual is for new and experienced users of wireless network systems ...

Page 7: ...d by following conventions Warning This symbol and associated text indicate a warning note providing information to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All wireless phones may get interference which could affect performance ...

Page 8: ...sively used around the world by commercial enterprises and defence agencies Beam products address the needs of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global Beam s products address global markets across the spectrum of rural and...

Page 9: ... off the 9505A phone if not already off 4 Turn on power to the terminal The 9505A phone will automatically turn on 5 Please wait for up to 60 seconds for the phone to register You are now ready to make calls using either standard phone equipment connected to the RJ11 sockets or the Intelligent handset if installed to the terminal Audio Mic Connector 9505A to Main Terminal connection External Anten...

Page 10: ...ity of the Public Switched Telephone Network PSTN It includes two wire voice connections a Hayes compatible modem providing a serial socket for a computer a socket for the connection of a plug pack type mains power supply and a connection to an external antenna The RST310 provides a serial control interface and audio input and outputs by way of the transceiver s control and connection interface In...

Page 11: ...ject to network availability The Rear Panel Rear Connectors 6 9505A Connection 7 11 32V DC Power Input 8 RJ11 POTS Output Accessory External ringer 9 RJ11 POTS Output Main 10 Intelligent Handset or In Vehicle Accessory connection 11 Comm Port for data connectivity 12 Log Port Beam Terminal Configuration 13 Reset Button Power Cycles unit Figure 2 The RST310 rear panel 6 7 8 9 10 11 12 13 ...

Page 12: ...ins lit while power is applied to the RST310 If the Power indicator does not illuminate at all when you switch on the RST310 check the power supply to the RST310 If the Power indicator flashes rather than illuminates continuously after a few seconds the RST310 may require service Contact your service provider Voicemail Waiting The Voicemail Waiting LED flashes to indicate new message s are waiting...

Page 13: ...tor colour Signal strength Flashing RST310 is registering with the network please wait Green Strong Orange Acceptable Red No signal problem with installation The Signal Strength LED reading will vary in status in relation to the quality of the Signal being received by the terminal There are many factors that will affect the signal strength including local RF interference poor antenna cabling or ex...

Page 14: ...Bracket 9505A handheld connector Cables Mounting Brackets Mounting Bracket Screws 1 CD including AT command set installation guide user guide and intelligent handset manual Optional Accessories Alert Monitoring Interface Battery Backup Sub System In vehicle Hands free kit Intelligent handset uses RJ45 port Cable Kit Antenna External Ringer See your Service Provider for pricing and availability of ...

Page 15: ...the SIM card can easily damage the card or its metal contacts Handle the SIM card with care Avoid exposing the card to static electricity water or dirt Installing Removing the SIM Card The SIM card is stored in the SIM card compartment of the 9505A Satellite handset Refer to the 9505A user manual for instructions on inserting the SIM card Warning Make sure the RST310 is switched off or disconnecte...

Page 16: ...ry of PIN is required Your PIN SIM PIN Supplied by your Service Provider Enables calls to be made if SIM is locked Signal light flashes Red PUK Supplied by your Service Provider Unlocks a locked SIM card Signal light flashes Red User PIN Supplied with this manual Allows access to user menu of RST310 via log port Enter PIN on console 9876 Default Supervisor PIN Supplied with this manual Allows acce...

Page 17: ...0 The RST310 comes with two 2 standard right angle mounting brackets that allow mounting for mobile and fixed positioning Note To ensure sturdy mount attachment 1 Mount the RST310 on a clean even surface 2 Clean the mount surface of the RST310 3 Use the correct type of screws 4 If mounting on a wooden surface make sure the wood is structurally sound 5 Leave enough room around the RST310 to allow u...

Page 18: ...install the RST310 unit There are two options for affixing the docking station to a fixed location Option 1 The main terminal can be mounted with the Ram mount phone holder in a separate location or on a separate mounting structure 1 Attach the two 2 mounting brackets securely to a suitable structure making sure the space between the brackets is wide enough to smoothly slot in the RST310 ...

Page 19: ...s using supplied screws 3 Carefully slot the RST310 between the two mounting brackets and secure with the retaining screws 4 Mount the Ram mount cradle for the 9505A in the desired location ensuring that there is sufficient cable length for the handset to connect to the main terminal ...

Page 20: ...below follow the above instructions for mounting the terminal however using the longer mounting screws supplied affix the additional ram mount holding bracket to the side of the unit Connect the right angled bracket to the main terminal as pictured below Ram Mount Connector Bracket Attach as shown Attach Ram Mount base as shown Attach Ram mount Holder ...

Page 21: ... Connecting the Power Cable 1 Make sure the AC power switch supplying the RST310 power pack is off 2 Plug in the power cable into the power jack located on the rear panel of the RST310 3 Secure the cable by tightening the plug retainer ...

Page 22: ...ssory Socket RJ11 It is important to note that Facsimile Messaging is not supported on the Iridium Network via a standard RJ11 connection 2 Plug the optional Intelligent Handset into the Handset Socket RJ45 Note this is only for the Beam RST970 Intelligent Handset ONLY Connecting the Laptop 1 Plug the laptop cable into the Comm s port of the RST310 ...

Page 23: ...uipment The LOG port can not be used for Communications or Data Services 2 The LOG Port can also be used when using a Beam Alert Monitoring Device refer to the instruction provided with the accessory device for configuration and installation Connecting 9505A Handheld Connector Cable 1 Connect the supplied connector cable to the 25pin socket on the rear of the RST310 main terminal ...

Page 24: ...telliDock unit The antenna adaptor should have been supplied with your 9505A handset when purchased The Antenna adaptor allows for an external antenna to be used in conjunction with the 9505A handset which is mandatory for a fixed installation To attach the antenna adaptor follow these steps Connecting the adaptor 1 Connect the adaptor to the antenna cable The cable should be fitted with a TNC typ...

Page 25: ...nna adaptor Ensure that the antenna adaptor clicks into place in either of the 45 angles CORRECT ORIENTATION OF ADAPTOR WRONG ORIENTATION 2 Ensure that the antenna cable is fixed with proper strain relief so that there is no stress on the adaptor or the phone antenna connector NOTE If the phone displays Rotate and Extend Antenna then the adaptor is not properly aligned and clicked into the 45 angl...

Page 26: ...f ground plane For proper performance in the Iridium System The antenna must have a clear line to the sky from the horizon up Mount the antenna vertically Position the antenna so that it is reasonably clear of nearby metal obstructions Minimize horizontal obstructions as much as possible because they can create areas of poor system coverage These areas of poor coverage can decrease or possibly eli...

Page 27: ...to the instructions in this guide The following figure shows typical Installations Refer to the Antenna Installation Guide for more information at the rear of this manual Vehicle Antenna Installation The ideal position for any vehicle mounted application is to capitalise on the greatest ground plane from the surface of the vehicle Marine Antenna Installation In the case of a marine installation th...

Page 28: ...ne equipment connected to the RJ11 sockets or the Intelligent handset if installed to the terminal Operational Notes 1 The 9505A battery will charge from the main power source of the IntelliDOCK to ensure that it is always charged and ready for use out of the docking station 2 Care should always be taken when connecting and disconnecting cables in order to not damage the connectors or the cables 3...

Page 29: ...d if the PIN has been incorrectly entered three times and is indicated when the high tone is longer than the low tone Enter the PUK code await a change of tone up to ten seconds and hang up If the PUK was correct the phone will register and you may proceed with normal use as described below The SIM card will be permanently disabled if an incorrect PUK is entered 10 times in a row Note that in futu...

Page 30: ... other end ringing or hear a busy tone and voice message indicating why your call was unsuccessful When the other party answers the call status indicator will change from steady orange to flashing orange indicating a call in progress 3 To terminate the call just hang up the handset The call status light turns off RJ11 POTS Equipment The RST310 supports multiple variations of standard telephone equ...

Page 31: ...ge or central office line to a standard DTMF telephone attached to the RJ11 analog port If instead of a standard telephone a PABX is connected then the RST310 is performing the role of the network trunk as shown below Call Progress FXS Initiate incoming call Sends ring to PBX Call Progress state Indicated by configured service tones Detects outgoing call from PBX Detects off hook from PBX Progress...

Page 32: ...er phone in the network Gain settings to allow optimization for short and long copper tails up to 500m Impedance to accommodate a large range of terminals equipment including PABXs This ability to adapt the RST310 to particular applications opens up new areas of use in crew calling rural community centers SOHO use and Universal Service Obligation activities The RST310 is designed to support multip...

Page 33: ...re is that it will allow you to run the handset away from the terminal over long distances whilst still supporting SMS Typically the Intelligent type handsets are limited to less than 10m 30 whereas the SMS POTS being on the RJ11 line will support 100 s metres 1000 s feet The parameters of the port are configured using the Beam Management System BMS Connecting an SMS POTS handset An SMS_POTS hands...

Page 34: ... baud of Terminal Program according to 1 600 bps 2 1200 bps 3 2400 bps 4 4800 bps 5 9600 bps 6 19200 bps default E g AT IPR 5 sets to 9600bps Terminal rate AT W0 This stores the current active settings to Profile 0 of the RST310 The RST310 is now ready to answer an incoming data call automatically as long as the Terminal Program is connected and running During the waiting period the Activity timeo...

Page 35: ...f you were on a directly connected terminal The replies to all your commands come back in one SBD email attachment or in an SMS The original entered command is echoed back so you can see what each reply is for Example Command To set the Ringer Frequency remotely to 20Hz send an SMS to the phone number of the Terminal containing RST RMT 3170 4120 Explanation RST RMT is the start of command message ...

Page 36: ...d will contain 3170 OK Confirms PIN OK41 25 OK Advises content of parameter before the change is effected Multiple commands can be sent in a single SMS e g RST RMT 3170 4120 64 would retrieve the above information plus send a current phone number processing summary ...

Page 37: ... compatible with the RST310 which is a variant of the normal DPL Iridium Intelligent Handset Note 2 It is not possible to use an Intelligent handset and the POTS RJ11 socket simultaneously As the Audio output connector of the 9505A does not allow audio to travel to the POTS RJ11 terminal Note 3 The Ringer level on the DPL handset is more quiet than usual when used on the RST310 as the actual ring ...

Page 38: ...5 socket located on the RST310 Voice Data module The unit must be powered off with the 9505A phone off before inserting the connector and then apply power to the Terminal Both the 9505A and Intelligent Handset will then power on automatically An extension cable to the Intelligent handset can be sourced and used if required ...

Page 39: ...ent Handset versus the 9505A Please note that all the symbols do not correspond and use the following table to interpret what is being indicated on the Intelligent Handset Symbol 9505A Intelligent Handset Not Used Not Used 9505A Display Intelligent Handset DPL ...

Page 40: ...icle hands free kit is supplied with and Intelligent Handset as well as a full in vehicle integration The in vehicle integration supports ringer alert and other specific vehicle features if required such as horn alert and radio mute Installation of In vehicle Hands free The RST978 optional in vehicle hands free kit is simply connected to the 9505A A handheld terminal The installation will need to ...

Page 41: ...l equipment Whilst it is not always possible to gain clear line of sight to the horizon in all situation due to poor access or environmental conditions every effort should be made to achieve maximum visibility at all times As there is a wide range of antenna options available it is always best to talk with your Service Provider about the most appropriate antenna installation for your application E...

Page 42: ...tructures protect the cables from chafing or abrasion When you must bend a cable avoid kinking it and ensure that each bend radius follows the cable supplier s recommended limits Use coaxial sealant shrink wrap tubing electrical tape or another suitable product to seal all cable connections appropriately to prevent moisture and corrosion damage from weather exposure Connectors should be tightened ...

Page 43: ...tection Install this suppressor at either of the following locations Nearest the point at which the coaxial cable enters a building structure Where the cable first passes close to a grounded structure Make the connections to the suppressor according to the installation instructions supplied by the suppressor manufacturer If you use antenna cables from an alternate source you must still consider in...

Page 44: ...ilar structures heavily leafed trees mountains etc can degrade performance as they block the signal between the equipment s antenna and the satellites Having a completely open view of the sky plays a very important role in maximizing performance as the Iridium satellites cross the sky from horizon to horizon during a call connection A good rule of thumb is that all surrounding obstructions should ...

Page 45: ...ium unit s ability to properly maintain a quality connection with the Iridium satellite constellation INMARSAT terminals are often found in the same locations as Iridium subscribers such as harbors airports and especially onboard ships The location of the INMARSAT unit s antenna in relation to the Iridium unit s antenna plays a significant role in determining the degree of signal degradation that ...

Page 46: ... also located be certain that the Iridium antenna is mounted either to the side or behind the INMARSAT antenna and above or below it Also note that the length of the feed line the cable running from the Iridium unit to the antenna plays an important role in the performance of the unit In addition to installing the Iridium antenna off axis and away from the INMARSAT antenna installing a band pass f...

Page 47: ...0 feet 30 meters Rear Lobe directly to the rear and in line with the Inmarsat terminal antenna 250 feet 76 meters Inmarsat C CAPSAT Recommended Distance Between an Iridium Unit and an Active Inmarsat C CAPSAT Terminal Antenna Main Lobe directly in front and in line with the Inmarsat terminal antenna 150 feet 45 meters Side Lobe directly to the side and in line with the Inmarsat terminal antenna 15...

Page 48: ... 35A 0 16A Talk Transmit Mode 0 52A 0 26A Subscriber Line Interface Ring Equivalence Number 3 REN Impedance 600 Ω or TN12 2 wire interface Open circuit voltage 48V DC 5 Ring Voltage 56V RMS EMC Compliance C Tick and A Tick CE mark Environmental Operating Temperature Range 0 C to 55 C ambient Operating Humidity Range 85 RH non condensing Storage temperature 30C to 70C Weight 2 5 kg Dimensions 290x2...

Page 49: ... Terminal Ready 5 GND Signal Ground Common 6 DSR RST PC Data Set Ready CTS and DCD 7 RTS PC RST Request to Send 8 CTS PC RST Clear to Send 9 RI RST PC Ring Indicate 7 5V on Log port RS232 Port Signal Support and Handshaking On the data logging port DCD and DSR output signals are related to DTR input and CTS is tied to RTS as shown The Data port supports full software XON XOFF handshaking on data A...

Page 50: ...ectrical Parameters The LBT Comm Port and Log Ports conform to the RS232 interface specification with the following parameters however the Log Port communicates only at 9600 Parameter Specification Communication Rate 220 to 115 200 Baud recommended maximum of 19 200 Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and Sensitivity RS232 compliant ...

Page 51: ...dium satellite constellation INMARSAT terminals are often found in the same locations as Iridium subscribers such as harbors airports and especially onboard ships The location of the INMARSAT unit s antenna in relation to the Iridium unit s antenna plays a significant role in determining the degree of signal degradation that an Iridium subscriber can expect to experience All Iridium units are susc...

Page 52: ... the interference and d Using an external band pass filter and an external antenna In determining the optimal location for mounting an external Iridium antenna in a location where INMARSAT antennas are also located be certain that the Iridium antenna is mounted either to the side or behind the INMARSAT antenna and above or below it Also note that the length of the feed line the cable running from ...

Page 53: ...n Active Inmarsat M 4 Terminal Antenna Main Lobe directly in front and in line with the Inmarsat terminal antenna 715 feet 217 meters Side Lobe directly to the side and in line with the Inmarsat terminal antenna 100 feet 30 meters Rear Lobe directly to the rear and in line with the Inmarsat terminal antenna 250 feet 76 meters Inmarsat C CAPSAT Recommended Distance Between an Iridium Unit and an Ac...

Page 54: ...f a data call is in progress and power is connected and equipment is in a normal state Check the 9505A handheld is registered on its screen Q Cannot make call two tone signal heard A Phone requires a PIN or PUK refer to the handbook Q PC cannot connect to RST310 A Check that the correct cable is used on the correct port and that the bit rate is set the same for both terminal and RST310 Q You can t...

Page 55: ...ing key PUK1 or contact your service provider Q Your PIN2 is locked A Enter the PIN2 unblocking key PUK2 or contact our service provider Q Your SIM card won t work A Is the card inserted the correct way Is the gold chip visibly damaged or scratched Return the card to your service provider Check the SIM and phone contacts If they are dirty clean them with an antistatic cloth Q You can t cancel call...

Page 56: ...ALLATION MANUAL 56 Q Your PIN is blocked A Check Card or Insert Card Check the card is inserted correctly Check the contacts of the card are clean Clean the chip with a soft cloth See your Service Provider if continues ...

Page 57: ...ns to the Customer Beam Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products t...

Page 58: ...RST310 USER INSTALLATION MANUAL 58 ...

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