BCS Vertical Edge 100 Quick Reference Manual Download Page 1

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Business Communications Solutions

9910 Irvine Center Drive

Irvine, CA 92618

www.bcsconsultants.com

[ m ] 949.333.1000

[ f ] 949.333.1001

WAVE QUICK REFERENCE GUIDE

For Vertical Edge 100 and Edge 700 Digital Phones

Summary of Contents for Vertical Edge 100

Page 1: ...siness Communications Solutions 9910 Irvine Center Drive Irvine CA 92618 www bcsconsultants com m 949 333 1000 f 949 333 1001 WAVE QUICK REFERENCE GUIDE For Vertical Edge 100 and Edge 700 Digital Phon...

Page 2: ...GETTING TO KNOW YOUR PHONE Some features may already be pre programmed...

Page 3: ...the ringer when not on a call 8 TAP Button Reconnect or toggle between calls on hold during call transfer and when creating conference calls Also while dialing pressing this button once will erase th...

Page 4: ......

Page 5: ...nt and so forth 8 SHIFT Button Access a second level of AutoDial buttons 9 TAP Button Reconnect or toggle between calls on hold during call transfer and when creating conference calls Also while diali...

Page 6: ...it to prevent the phone from automatically resetting to the default level Press VolResetOverride to toggle on and off 3 Display Contrast For all models except Edge 700 Press MENU then NEXT until DISP...

Page 7: ...e button to find out if and how that button is programmed 8 Phone Relocation Keep your previous phone number and configuration settings when you move to another location Press 98 and dial your current...

Page 8: ...TRNS CONF or Flash Dial the destination extension Wait for the destination extension to answer Announce the call Hang up to complete the transfer If voicemail answers Hang up to transfer the call to...

Page 9: ...nsion If prompted enter the appropriate voicemail password then Forward Cancel Follow Me Press 79 Enter the destination extension CONFERENCE CALLS Set up a conference call with up to multiple particip...

Page 10: ...EATURE CODE REFERENCE FEATURE CODE Call Park Directed Flash 66 ext Retrieval 65 ext Self Flash 64 Retrieval 65 ext System Flash 62 Retrieval 63 slot no Call Pickup Extension 75 ext Group 74 Call Retur...

Page 11: ...E or VMAIL softkey If your phone does not have a MESSAGE button or VMAIL softkey take the phone off hook and press twice OR If you are a member of a hunt group dial that access code usually extension...

Page 12: ...ay not have Enter your password then press SETTING CHANGING YOUR PASSWORD 1 Log into your account 2 Press 6 to access the Account Preferences menu 3 Press 3 to access the Password feature 4 Enter the...

Page 13: ...ess 3 to delete the current message Press 4 to reply to or forward the message or to callback the person that left the message See the After Listening to Messages section of this guide Press 5 to play...

Page 14: ...essage that explains the reason you are forwarding the message Example I just received this message from our customer Mr Jones Can you please call him and answer his questions Thanks From the Listenin...

Page 15: ...th more than one available phone number for example a callback number and a Caller ID number the system will prompt you to select the appropriate number When the caller s number appears Press 1 to dia...

Page 16: ...his will be your own extension number Use an Extension Number Press 2 if you want to be notified at a specific extension within the Vertical Wave phone system Enter the extension number Press 1 to acc...

Page 17: ...ss to complete and save it Press 6 to record add a new greeting then press to complete and save it Press 7 to delete the current greeting This setting applies if you have two or more greetings recorde...

Page 18: ...Access Voice Services Wireless Services HOSTED SOLUTIONS IT NETWORK SERVICES Anti Spam Backup Disaster Recovery Computer Services Managed Services Server Network Design Wireless Security STRUCTURED C...

Page 19: ...MY INFORMATION NAME EXTENSION DIRECT PASSWORD NOTES...