BC Biomedical FINGERSIM, Instruction And Service Manual

Page: 13 / 13

13
XII. TROUBLE SHOOTING CHART
Before calling Customer Support, please check the following chart for a possible solution to the problem you are
experiencing.
SYMPTOMS
POSSIBLE
CAUSE
POSSIBLE
SOLUTION
• Oximeter measures slightly
different SpO
2
values than the
nominal FingerSim™ value.
• Expected variation due to
manufacturing tolerances. • Verify that minor variations
in SpO
2
are not clinically
significant.
• Oximeter measures high or
low SpO
2
bias compared to
the nominal FingerSim™
value.
• FingerSim™ is not at room
temperature.
• Allow at least 1 hour
stabilization at room
temperature .
• Room temperature not at 72.5° F. • Adjust expected SpO
2
value
(see Charts 6, 7, and 8).
• Cracked or leaking FingerSim™. • Replace FingerSim™.
• Outside calibration date. • Replace FingerSim™.
• Improper sensor attachment to the
FingerSim™. • Ensure the sensor is
attached to the FingerSim™
per section VIII(B).
• Damaged Sensor
• Try another sensor.
• Damaged Oximeter • Try another oximeter.
• Oximeter displays erratic
SpO
2
values.
• Motion of the sensor relative to the
FingerSim™. • Use holder provided. Route
cable per VII(B). Be certain
sensor is seated properly on
FingerSim™.
• Damaged Sensor • Try another sensor.
• Damaged Oximeter • Try another oximeter.
• No pulse when the
FingerSim™ is squeezed. • Cracked or leaking FingerSim™. • Replace FingerSim™.
• Damaged Sensor • Try another sensor.
• Damaged Oximeter • Try another oximeter.
For further information contact:
BC Biomedical
BC Group International, Inc.
9415 Gentry Ave.
St. Louis, MO 63125
314-638-3800
800-242-8428
314-638-3200 FAX
sales@bcgroupintl.com
March 20, 2003