29
Troubleshooting Guide
PROBLEM
POTENTIAL CAUSE
ACTION REQUIRED
Flame is yellow or orange. New burner may have residual Burn Grill for 15 minutes with the lid
manufacturing oils.
closed.
Spider webs or insect nest in venturi. The Grill should burn with predominantly blue
flame. If flame is yellow, check venturi tubes
for obstruction and clean as Shown on page 19.
Food residue, grease or seasoning Clean burner.
salt on burner.
Poor alignment of valve to burner Assure burner venturi is properly with valve
engaged venturi.
Flame blow out/Unit won’t stay lit. Wind Always shelter Grill from strong winds.
Low on LP gas Confirm the flow of gas by smell, or by
listening for the hiss of gas being emitted.
Weigh your propane cylinder. A standard
20 lb. Cylinder will weigh about 18 lbs when
it is empty and 38 lbs. When it is 80%full.
(WARNING: Never take a propane cylinder
indoors for any purpose).
Excess flow valve tripped Refer to “Sudden drop in gas flow or
reduced flame height.”
Flare-up Excessively fatty foods Trim excess fat from meat before grilling.
Grease build-up. Confirm that the heat distribution plate is
clean and properly installed. Remove excess
grease from the burn chamber.
Excessive cooking temperature. Adjust (lower) temperature accordingly.
Persistent Grease fire. Grease trapped by food buildup around Turn knobs to OFF: Turn gas off at LP tank.
burner system Leave lid in closed position and let fire burn
out. After grill cools, remove and clean all parts
Uneven burn pattern or. Blockage in the burner or gas system Confirm that the venturi tubes are not
Flashback fire blocked by insects or other debris. Use a special
venturi brush to clean (see Fig.13).
Use a pin or needle to probe the orifice in the
gas valve. Never enlarge the orifice
Use a toothpick or straightened paper clip to
clean the burner ports (Fig.11).
Corroded burner Corrosion of a gas burner can cause the solid
material between the gas ports to deteriorate,
resulting in uneven burning. See your
retail for the appropriate replacement burner.
Inside of lid is peeling –like The lid is porcelain coated, not painted. Baked on grease buildup has turned to
paint peeling carbon and is flaking off. Clean thoroughly.
(see page 20)
