28
Troubleshooting Guide
PROBLEM
POTENTIAL CAUSE ACTION REQUIRED
Burner will not light using ignitor
Wires or electrode with cooking residue.
Clean wire and /or electrode with
rubbing
alcohol.
Electrode and burner are wet.
Wipe dry with cloth
Electrode cracked or broken –sparks at crack. Replace electrode.
Wire loose or disconnected. Reconnect wire or replace electrode
/wire
assembly.
Wire is shorting (sparking) between ignitor Replace ignitor wire /electrode
and electrode assembly.
Bad ignitor. Replace ignitor.
Burner will not light using match
No gas flow. Check if LP tank is empty. If LP tank
is not empty, prefer to “Sudden drop
in gas flow or reduced flame height”.
If empty, replace or refill.
Coupling nut and regulator not connected Turn the coupling nub about one-half
to three quarters additional turn until
solid stop. Tighten by hand only –DO
NOT use tools.
Obstruction of gas flow. Clear burner tubes. Check for bent or
kinked hose.
Disengagement of burner to valve. Reengage burner and valve.
Spider webs or insect nests in venturi. Clean venturi.
Burner ports clogged or blocked. Clean burner ports.
Sudden drop in gas flow or Out of gas . Check for gas in LP tank.
reduced flame height Excess flow safety device Turn off knobs, wait 30 seconds and light
may have been activated. Grill.If flames are still too low, reset
the excessive flow safety device. Turn off
knobs on LP tank valve. Disconnect
regulator. Turn burner control knobs to
HIGH. Wait 1 minute. Turn burner
control knobs off. Reconnect regulator
and leak check connections. Turn LP tank
valve on slowly, wait 30 seconds and then
light
Grill.
Irregular flame pattern, flame Burner ports are clogged or blocked. Clean burner ports.
does not run the full length of
the burner.
