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27

TROUBLESHOOTING GUIDE

9

Problem

Probable Cause

Remedy

LED white lower 

cabinet lighting 

not working.

LED’s to light up playfield  

receive 12 Volts DC from

power supply through the 

Power Distribution Board. 

Check for proper connection from power supply to Power

Distribution Board and then to LED strips.

Check continuity. (AACE5936, AACE5936, AACE5934,

AAPS1013-PTL) 
Refer to “AC In, Power Supply Wiring Diagram section”

Colored 

cabinet lighting 

not working.

If all colored cabinet lights  

are not functioning, check  

Light Board (AACB5900) 
If LED strip is out, check

cable. Refer to “Light  

Board Wiring Diagram” 
Faulty LED  
Faulty Minigen Board

Check power to Light Board from Power Distribution  

Board. Cable # AACE5915. Check ribbon cable to Light  

Board from Newgen Board. Cable # AACE5933 
Check for proper connection from Light board to LED  

strips. Check continuity. Refer to “Light Board  

Wiring Diagram”
Swap LED connector from one socket to the other to  

verify. Replace LED (AACE8622) 
Replace Minigen board. (AANEWGEN1-PJ/RBN)

White LED’s 

around monitor 

do not work.

Faulty Cable

Faulty LED  

Check for proper connection from Light board to LED  

strips. Check continuity. (AACE5930, AACE5901) 
Swap LED connector on Light Board to verify.  

Replace LED if needed. (AACE5930) 

Marquee Lights 

are not on.

Faulty Cable

Faulty LED 

Check for proper connection from Power Distribution board to 

LED strips. Check continuity. (AACE5931, AACE5932) 

Replace LED (AACE5931)

Menu Buttons do 

not work.

Swap connectors at the 2  

buttons.
Pinched, broken, or  

disconnected wiring

Main board faulty.

Replace button if problem stays with button.(AAPB2700)  

Inspect crimp to ensure good connection. 

Check connections from menu buttons to main board.  

Check continuity on wires. (AAPB2700, AACE5910)
Replace Newgen Board. (AANEWGEN1-PJ/RBN)

Colored LED’s 

around monitor 

do not work.

Faulty Cable

Faulty LED  

Faulty Chase Board

Check for proper connection from Chase Board to LED strips.

Check continuity. (AACB5935, A5CB5901, AACE5918) 

Refer to “Coin Mech, Menu & Counter Wiring Diagram” 
There are 10 LED blocks in series that surround the monitor. If  

one LED block is faulty, the following LED blocks will not work. 
Red Led on board only blinks at power on. Verify 12 volts to  

board from Power Distribution Board. Check cable AACE5920 

Replace Chase board if needed. (AA9503-PTL)

Summary of Contents for Pop the Lock

Page 1: ...1 Licensed By Simple Machine and its logo and Pop The Lock are trademarks of Simple Machine and are used with permission Simple Machine All Rights Reserved...

Page 2: ...6 E sales baytekgames com All games are proudly manufactured at our factory in Pulaski Wisconsin USA JOIN OUR SERVICE FIRST NETWORK This free service is intended to keep you up to date on the latest g...

Page 3: ...TO ACCESS MONITOR 13 DIP SWITCH SETTINGS 14 MAIN MENU FUNCTIONS 15 VOLUME ATTRACT SETTINGS 16 GAME SETTINGS 17 19 PAYOUT SETTINGS 19 TICKET PATTERNS 20 STATISTICS 21 CIRCUIT BOARD LAYOUT 22 MAINBOARD...

Page 4: ...to contact our factory if you have any questions or would like some more information Thank you for your purchase Your business is important to us and we hope you enjoy this game as much as we do Your...

Page 5: ...5 HOW TO PLAY Press the button to stop the red bar on the yellow dots Win tickets for successful hits 50 in a row wins the jackpot...

Page 6: ...ARNING Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleaning DO NOT use gasoline kerosene or thinners CAUTION Lifting heavy objects can caus...

Page 7: ...cabinet on both sides and two on the outside top Unhook the S hook and chain from the bracket on the inside left rear of the cabinet Lower the monitor face vacuum form carefully CAUTION USE CAUTION W...

Page 8: ...e piece on top of the monitor face and slide into place being careful not to pinch the cable Locate the marquee hardware kit in the cashbox Secure the marquee piece in place using the 4 screws circled...

Page 9: ...he channel on the back of the monitor face Plug cable CE5931 from the circular marquee piece into cable CE5932 Get assistance from someone and place the hasp piece near it s proper location Route cabl...

Page 10: ...onitor Route all wires through the rear before pinching them Rehook the latches in the top rear of the cabinet to secure the face in place Plug the top marquee light cable CE5931 into CE5932 Secure th...

Page 11: ...o cable CE5901 Plug in cable 5918 to the small circuit board on the side of the cabinet and the single red wire from CE5932 Replace the back door and lock Place game in desired location Plug the power...

Page 12: ...12 HEIGHT MODIFICATION OPTIONS...

Page 13: ...o found inside the back of the cabinet on both sides and two on the outside top Unhook the S hook and chain from the bracket on the inside left rear of the cabinet The front of the cabinet will releas...

Page 14: ...WITCH SETTINGS The dip switch bank is located on the mainboard inside the front door of the game factory default settings are highlighted below SWITCH DESCRIPTION ON OFF 1 X 2 New Jersey Programming X...

Page 15: ...ns with the MENU button Make your selections with the MENU SELECT button MAIN MENU OPTIONS CLEAR CREDITS TICKETS Press the MENU SELECT button 3 times to clear tickets and credits owed RESET FACTORY DE...

Page 16: ...LUME 0 1 2 3 4 5 6 7 8 9 10 GAME VOLUME 0 1 2 3 4 5 6 7 8 9 10 JACKPOT VOLUME 0 1 2 3 4 5 6 7 8 9 10 ATTRACT TIMING MINUTES 0 OFF 1 2 3 4 5 6 7 8 9 10 BG MUSIC VOLUME 0 1 2 3 4 5 6 7 8 9 10 BACKGROUND...

Page 17: ...1 2 3 4 5 CONTINUE TIME Amount of seconds allowed for a player to insert credits continue play 5s 10s 15s 20s 25s 30s GAME MODE PAYMENT NORMAL TICKETS ENTERTAINMENT ONLY POINTS DEMO ADVANCED SETTINGS...

Page 18: ...aying same game UNLIMITED 0 disabled TO INC 1 5 DIAL SPEED Adjusts overall game difficulty making the dial rotate slower or quicker EASIEST EASY NORMAL HARD HARDEST DIAL ACCELERATION The rate of speed...

Page 19: ...ULT 0 MERCY TICKETS 0 1 2 3 4 5 TICKETS AWARDED FOR AMOUNT OF HITS SET BELOW 1 2 3 NUMBER OF HITS TO WIN ABOVE SELECTED AMOUNT OF TICKETS 1 2 3 4 5 6 7 8 9 10 CONTINUE TICKETS 5 TO INC 5 500 DEFAULT 1...

Page 20: ...E BONUS AMOUNT JACKPOT BONUS AMOUNT 3 1 10 20 50 9 1 3 20 100 18 1 4 50 250 20 1 3 50 250 25 1 2 50 250 33 1 3 100 500 37 2 4 100 500 45 1 3 150 750 50 2 4 150 750 58 1 3 200 1000 62 2 4 200 1000 74 1...

Page 21: ...games won on continue game option Jackpot Winners Number of times Jackpot has been won Average Tickets Average number of tickets paid out per play Jackpot Tickets Total number of tickets paid out on...

Page 22: ...otherboard USB Socket to Update Software AACE5921 Bill Acceptor AACE5920 Coin Door 12 V Signal Com AACE5912 12 Volt DC Power In Cable AACE5910 Menu Buttons AACE5920 LED control AACE5909 Stop Light AAC...

Page 23: ...23 MAINBOARD PINOUT 15...

Page 24: ...26 J21 20 Pin Type Purpose Ref Pin Ground J24 1 Ground J24 2 12 Volts J24 3 12 Volts J24 4 PB7 Play Button J24 5 LOWSIDE 12 Play Button Light J24 6 PX29 J24 7 HIGHSIDE 10 J24 8 HIGHSIDE 11 J24 9 3 3V...

Page 25: ...talled Enter Diagnostic Menu to see if DBA input flashes ON quickly when bill is inserted Look for Check Newgen Comm error on screen Check for power to Bill Acceptor Dirt or debris in acceptor slot Pi...

Page 26: ...Menu and verify Game Volume Attract Volume is not zero Check connections and reseat audio cable from motherboard to Newgen board Cables AACE8811 AACE5908 and A5CEAU010 Unplug audio jack cable A5CEAU01...

Page 27: ...k Faulty Cable Faulty LED Check for proper connection from Light board to LED strips Check continuity AACE5930 AACE5901 Swap LED connector on Light Board to verify Replace LED if needed AACE5930 Marqu...

Page 28: ...on Monitor Low Tickets message on monitor Tickets are empty in ticket tray Faulty cable Disconnected loose or broken wires Faulty low ticket switch Faulty Newgen Board Load tickets into tray Ensure t...

Page 29: ...nothing at all on power up Power cable unplugged from monitor Faulty monitor Ensure power is plugged into back of monitor down to power strip Replace monitor A5MO5500 Error on screen at power up Re B...

Page 30: ...ord to TV Outlet Strip A5OU1000 Bill Acceptor Power Cable AACE5921 AC Power to Power Supply A5CORD5 AACE5912 AANEWGEN1 PJ RBN To J18 Connector on Main Board AAMB9A SHD SATA Hard Drive A5HD1800 Power C...

Page 31: ...rd From Newgen Board AACE5933 AACE5902 AACE5900 Not Used AACE5901 AACE5903 AACE5904 AACE5905 AACE5924 Console Surround Led s AACE5925 Button Housing Led s AACE5930 Lock Surround Led s AACE5926 Lock La...

Page 32: ...911 To Ticket Dispenser Part A5TD1 Notch Signal Com Ground Enable Signal 12 Volt Power Low Ticket Switch Wired Normally Open AASW200 1 4 Spacer A5SENY020 AACE5911 To J5 on main board To J9 on main boa...

Page 33: ...plugged into this connector Coin Switches and Lights AACBL4A DOOR AACE5920 AACE5931 Marquee LED From Power Dist Bd From Power Dist Bd AACE5932 AACE5920 To Game Ground AACE5921 AACE5921 AACE5920 Bill A...

Page 34: ...rom blue J16 on Newgen board to J1 on Interface Board AAMB9A SHD A5CE5914 AACE5913 Communication cable from J2 on Interface Board to Motherboard 55 TV A5MO5500 A5CEAU010 Audio Jack from green socket o...

Page 35: ...power supply to turn on Minimize load on power supply and isolate short Unplug the power supply cables going to the Power Distribution Board This will leave the power supply motherboard and monitor le...

Page 36: ...ip If power is OK Clean Bill Acceptor path to make sure there is nothing jamming unit Check dipswitch settings on side of acceptor Make sure switch 8 is OFF for Always Enable ERROR CODES Count the num...

Page 37: ...AACE5909 CABLE ASSY BUTTON SWITCH LIGHT AACE5910 CABLE ASSY MENU COUNTER CABLE AACE5911 CABLE ASSY TICKET TRAY CABLE AACE5912 CABLE ASSY POWER SUPPLY CABLE AACE5913 CABLE ASSY COMMUN CABLE AACE5914 C...

Page 38: ...TURES 18 A5PL9097 A5CA1002 A5VF2002 A5CE1801 A5FI9010 A5OU1000 A5CN1031 A5CEAU010 A5CORD11 A5CORD23 A5CORD5 A5LK2000 A5LK5001 A5PS1008 A5CN1031 AACBL4A DOOR AACE8811 AAPB2700 A5CB2204A AAMB9A SHD AANE...

Page 39: ...39 DECALS DIAGRAM 20...

Page 40: ...e quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for tr...

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