30
TROUBLESHOOTING GUIDE
PROBLEM
PROBABLE CAUSE
REMEDY
Solenoid is always on,
allowing the wheel to
spin at any time.
During attract mode,
a loud clicking sound
occurs when the
wheel spins.
Jammed solenoid
Inspect solenoid to make sure it’s
working properly
Missing or broken springs
Look for missing springs; replace
assembly if needed (AASO1450)
Pinched cable
Inspect phone cables; replace if
needed
Faulty I/O board
Replace I/O board (AACB1900)
Analog game & ticket
counters do not work
Cable unplugged
Check and reseat cable into I/O board
Meters do not click as tickets are
vended and games are played
Replace counters (AACO1000)
Faulty I/O board
Replace I/O board (AACB1900)
Monitor shows “Out of
Order- Door Open”
One or more doors is open
Make sure all doors are closed
Faulty door switch
Check the limit switch inputs; replace
switches if necessary (A5SW7000)
I/O serial cable unplugged
Reseat the cable from the mother-
board to the I/O board
Faulty I/O board
Replace I/O board (A5CB1900)
Motor watchdog error
Faulty encoder sensor
Clean, calibrate or replace encoder
sensor
Faulty motor
Refer to page 29 for motor help
After a solution is found:
Enter the main menu and make sure player timeout is set to “motor assist”
Power down game and reboot, then coin up and allow the motor
to spin the wheel
Re-enter the menu and verify that “motor watchdog error”
is no longer present.
