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INSTRUCTIONS PERTAINING TO THE USER
9. ERROR MESSAGES AND TABLE OF FAULTS
To maintain efficient and safe operation of your boiler have it checked by a Qualified Service Engineer at the end of every
operating period.
Careful servicing will ensure economical operation of the system.
Do not clean the outer casing of the appliance with abrasive, aggressive and/or easily flammable cleaners (i.e.: gasoline,
alcohol, and so on). Always isolate the electrical supply to the appliance before cleaning it (see section 6).
10. SERVICING INSTRUCTIONS
ERROR CODE
Description of FAULTS
CORRECTIVE ACTION
E01
Gas supply fault
Press the button (figure 1) for at least 2 seconds. If this
fault persist, call an authorised Service centre.
E02
Safety thermostat sensor tripped
Press the button (figure 1) for at least 2 seconds. If this
fault persist, call an authorised Service centre.
E03
Flue thermostat sensor tripped / Flue pressure
switch tripped
Call an authorised Service centre.
E04
Safety error due to frequent flame loss
Call an authorised Service centre.
E05
Central heating NTC sensor fault
Call an authorised Service centre.
E06
Domestic Hot Water NTC sensor fault
Call an authorised Service centre..
E10
Water pressure LOW
Check that the pressure in the system is as specified.
See Section 5. If this fault persist, call an authorised
Service centre.
E11
Safety thermostat for low temperature system
cuts in (if connected)
Call an authorized Service centre
E25
Boiler max temperature exceeded (probable
pump jammed)
Call an authorized Service centre
E35
Fault flame (parasitic flame)
Press the button (figure 1) for at least 2 seconds. If this
fault persists, call an authorized Service centre
E97
Electronic board input frequency (Hz) incorrectly
set
Change the frequency (Hz) setting
E98
Internal card error
Call an authorised Service centre.
E99
Internal card error
Call an authorised Service centre.
Note: when an anomaly occurs, the display background flashes with the error code.
The anomalies are carried out on the display with an error code (e.g. E01).
The anomalies which can be reset by the user are shown with the symbol (e.g. figure 4).
The anomalies which cannot be reset are carried out with the symbol (e.g. figure 4.1).
To RESET the gas boiler, press
button for at least 2 seconds.
Figure 4
0605_1106
Figure 4.1
0605_1107
