5.0 Care of the Boiler
11
© Baxi Heating UK Limited 2005
5.1
Cleaning the Outercase
The painted panels should be wiped with a damp cloth
and then dried completely.
DO NOT USE ABRASIVE
CLEANING AGENTS.
5.2
Servicing and Repair of your Boiler
Servicing & Repairs of the boiler should only be
carried out by a CORGI Registered Installer or
other Competent Person
1.
heateam
can service and repair your boiler if your
installer is not able to.
2. In the unlikely event of a breakdown our
Baxi Heating UK Limited trained heating experts will
quickly get your heating and hot water working again. If
your boiler is out of its free 12 month warranty period,
heateam
can provide a competitive fixed price repair
rate including parts, labour and VAT.
3. To find out more call
heateam
on 08706 096 096,
open Monday to Friday 8am - 6pm, weekends and bank
holidays 8.30am - 2pm, closed on Christmas and New
Years Day. An appointment convenient for you can be
arranged. It will help if you have your boiler serial
number when you call, the serial number is shown on
the back cover of this guide.
5.3
Spare Parts
1. Once outside the guarantee period any spare parts
may be obtained through approved Baxi Heating UK
Limited stockists if required.
2. Quote the boiler name, model number (found on the
reverse of the facia cover) and where possible the part
number when ordering spares. A short parts list is
included in the Installation and Servicing Instructions.
No Heating/Hot Wate
r
User to check
fault diagnosis
Contact your installer
Installer unable
to rectify fault
Contact heateam
Important information
you need to arrange
an appointment:
- Product serial number
- Make and model
- Installer details
- Proof of purchase
Contact
heateam
08706 096 096
Installer contacts
Help-line