After Sales Support
TEL: 1300 884 987
143 * 210 mm
25.02.2011 09:00
44
Fault Solution
There are stripes on the
display or the colours
are faded.
Is there interference from another device?
Transmission antennae on radio stations, ham radios and
portable phones can also cause interference.
Operate the device as far as possible from the device that
might be causing the interference.
The buttons on the
device are not working
properly.
The child lock might be on.
The remote control does
not work.
Check if the batteries are fully charged and have been
inserted in the right direction.
Ensure the sensor field is not exposed to strong light.
Switch off the device at the power cable and then on again.
Disk
The disk will not play,
although
(PLAY) is
being pressed, or stops
again at once.
Has the disk been inserted with the written side to the
front?
Check whether the disk is damaged by inserting another
disk. Wipe the disk carefully from the centre to the edge
with a soft, dry cloth, if it is dirty.
DVD: Does the DVD have the correct regional code (2)?
Condensation has formed; give the device one to two
hours to dry out.
Do You Need More Help?
If the suggestions in the previous section did not rectify your problem please contact us. The
following information would help us:
What external devices are connected?
What messages appear on the screen?
When operating the device, at which step did the problem occur?
If you have a PC connected to the device:
– How is your computer configured?
– What software were you using when the problem occurred?
What steps have you already taken to try and rectify the problem?
Please provide your customer number if you have one.