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Problem
Cause
Solution
10. The device does
not take in the
brine from the
brine tank.
Clogged or damaged
injection valve.
Call for service
Leak between the brine
valve (air control) and the
control valve.
Call for service
Insufficient pressure in the
water supply system.
Blocked brine hose or valve
(air control) deliver the brine
to the motor.
Check the hose.
Damaged ball in the brine
valve (air control).
Call for service
Clogged sewer drain.
Check the sewer drain hose.
Remember, that the sewer
drain pipe needs to have free
flow and clean it if necessary
Insufficient amount of water
in the brine tank.
See problem 11 „Control valve
does not refill the brine tank
with water”.
11.
„Control valve does
not refill the brine
tank with water”.
The time of brine tank
refilling "Brine REFIL" is set
incorrectly.
Program a correct time of
refilling the tank "Brine REFIL"
- 30 seconds.
12. Loss of water
pressure.
Iron deposition in the
softener.
Clean the regulating valve and
the resin. Increase the
frequency of regeneration and
/ or backwash time
Calcium or congestion in the
water supply system.
Check whether the water inlet
was not blocked upstream of
the device.
Valve inlet has been
contaminated during the
installation work.
Remove the contamination
Contaminated filter
upstream of the device.
Remove or clean the filter.