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K5902133 (451920612484) /03
MDSC-8255
60
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
Y
N
N
Y
Y
N
N
Y
Y
Timings UHD / 4K
Format
HDMI
DP 1.1
DP 1.2 MST
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
N
Y
6.10 Troubleshooting
Overview
Problem
Description
Possible solution
Serial connection not available
After reboot, the serial connection
on the USB type B port is not
present (COM port not visible).
Reboot the display.
OSD disappears during input
signal switching
OSD disappears during input
signal switching (maximum 2
seconds).
No action required. This is normal
behavior.
The Image Is not shown correctly
or is missing
The image shown on the monitor
is not displayed correctly or is
missing
Reselect the input
–
if does not
solve the problem reboot the
display.
Flashing image/Left side image
not shown in DP Dual Mode
During Auto search cycles or exit
from power save mode, the DP
dual image is not restored
correctly.
Reselect the input or reboot the
display.
Half of the screen corrupted in
HDMI UHD 4:2:0
After switching from a profile with
HDMI UHD 4:2:0 input to another
profile with the same input, half of
the screen could be corrupted.
Reselect the input or reboot the
display.
Dark pixel column is displayed in
the center of the screen
In DP Dual Mode and resolution
lower than 1600x1200x2, a
‘
dark
pixel column
’
is displayed in the
center of the screen.
Use a horizontal resolution of at
least 1920 pixel.
4K image may only be shown in
half and in the center of the
screen
When a 4K image is connected to
the MST DP connector and the
user Change DP mode from DP
1.2 MST to DP 1.1 main to DP 1.1
Dual and to DP 1.2 MST the
image may only be shown in half
and in the center of the screen.
Use the other direction to avoid
the problem.
Summary of Contents for K9352021
Page 5: ...5 K5902133 451920612484 03 MDSC 8255 Welcome 1...
Page 8: ...K5902133 451920612484 03 MDSC 8255 8 Welcome...
Page 9: ...9 K5902133 451920612484 03 MDSC 8255 Parts controls and connectors 2...
Page 15: ...15 K5902133 451920612484 03 MDSC 8255 Display installation 3...
Page 21: ...21 K5902133 451920612484 03 MDSC 8255 Daily operation 4...
Page 26: ...K5902133 451920612484 03 MDSC 8255 26 Daily operation...
Page 40: ...K5902133 451920612484 03 MDSC 8255 40 Advanced operation...
Page 41: ...41 K5902133 451920612484 03 MDSC 8255 Important information 6...