Quick Start Guide — Operators
Troubleshooting
Problem:
The lamp does not strike
Press the
button. Between each strike
attempt, allow 10 seconds (if lamp is cold) or
1 minute (if lamp is hot).
If after the third attempt the lamp does not
strike, check the
for errors, then
contact the theater’s technician.
1
Reselect the proper
on the
projector for the current movie.
Use the
to select color bars.
Check that red, green and blue can all be seen.
Reselect the proper
again, for the
current movie.
Restart the projector and server, and try to re-
play the movie. Let the lamp cool down for at
least 1 minute prior to restarting.
2
Problem:
Content is distorted or not playing with the correct color
1
3
= Error condition. Restart the projector.
If the status light turns green, problem is
resolved. Check the
for “red”
marked error messages. If you find an
error, report it to the theater technician.
= Warning. Check the
for “yellow” marked warning messages
and take action accordingly.
= Maintenance notification. Check the
for “blue” marked messages
and perform the suggested maintenance.
Problem:
The projector Status Light is solid red, yellow or blue
Verify that the correct
is selected.
Check to see if the
is on and the
is open.
Verify that the server is playing.
Verify the operation of the projector with a
.
Check all video connections from the
server. Try playing different content.
Check that the
is removed.
Restart projector and server. Try to play the
movie again. Let the projector lamp cool down
for at least one minute prior to restarting.
Problem:
There is no image on the screen
1
5
3
On the Touch Panel, select the
and press
the "
" button.
Check the “
” reading. If the
light output does not indicate at least 11 FL, contact
the theater technician
Problem:
The image appears dim
1
Check that the extraction system is operating.
Check that the filters are clean.
Check the booth’s ambient temperature,
which must fall between:
• 50 - 95 degrees Fahrenheit
• 10 – 35 degrees Celsius
Contact the theater technician.
Problem:
The projector indicates an overheating error
2
