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ENABLING BRIGHT OUTCOMES

Installation manual

CX-50

Summary of Contents for CX-50

Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual CX 50...

Page 2: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com...

Page 3: ...ssues with Barco products please inform us via contact details mentioned on https www barco com psirt To protect our customers Barco does not publically disclose or confirm security vulnerabilities un...

Page 4: ...n the Barco warranty rider Maintenance including the provision of upgrades and updates to the Software and helpdesk support are available at your option on the terms of Barco s then current warranty r...

Page 5: ...nd conducting research and development All knowhow inventions and works derived by Barco from the Functional Information will be exclusively owned by Barco Open Source Software provisions This product...

Page 6: ...b mirror dhcp 4 3 6 http ftp isc org isc dhcp 4 3 6 dnsmasq 2 79 http thekelleys org uk dnsmasq dosfstools 4 1 https github com dosfstools dosfstools releases download v4 1 dropbear 2018 76 http matt...

Page 7: ...rg gzip hostapd 40e2dcfdf4 e27191d4fb9e dc6c10337868 b90acf https source codeaurora org quic la platform external wpa_supplicant_ 8 htop 2 2 0 http hisham hm htop releases 2 2 0 i2c tools 4 1 https ww...

Page 8: ...hub com rsyslog libfastjson archive v0 99 8 libffi v3 3 rc0 https github com libffi libffi archive v3 3 rc0 libgcrypt 1 8 4 https gnupg org ftp gcrypt libgcrypt libglib2 2 56 4 http ftp gnome org pub...

Page 9: ...v libuv archive v1 25 0 libv4l 1 16 3 http linuxtv org downloads v4l utils libva 2 4 0 https github com intel libva releases download 2 4 0 libvdpau 1 1 1 http people freedesktop org aplattner vdpau l...

Page 10: ...parted pciutils 3 5 5 https cdn kernel org pub software utils pciutils pcre2 10 32 https ftp pcre org pub pcre pcre 8 42 https ftp pcre org pub pcre php 7 3 9 http www php net distributions pixman 0 3...

Page 11: ...2 4 submodules qt5x11extras 5 12 4 https download qt io official_releases qt 5 12 5 12 4 submodules qt5xmlpatterns 5 12 4 https download qt io official_releases qt 5 12 5 12 4 submodules ramspeed 2 6...

Page 12: ...loads tias xinput_calibrator xapp_ xkbcomp 1 4 2 http xorg freedesktop org releases individual app xapp_xrandr 1 5 0 http xorg freedesktop org releases individual app xcb proto 1 13 http xcb freedeskt...

Page 13: ...http xorg freedesktop org releases individual lib xlib_libXft 2 3 2 http xorg freedesktop org releases individual lib xlib_libXi 1 7 9 http xorg freedesktop org releases individual lib xlib_ libXinera...

Page 14: ...s github com trentm node bunyan bunyan syslog 0 3 2 https github com trentm node bunyan chromedriver 77 0 0 https github com giggio node chromedriver Core js 2 5 4 https github com zloirock core js co...

Page 15: ...television Relocate the equipment with respect to the receiver Plug the equipment into a different outlet so that the equipment and receiver are on different branch circuits Fasten cables connectors t...

Page 16: ...is 1 19 W kg ClickShare button 2AAED R9861600D01 should be installed and operated with a minimum distance of 5 mm between the radiator and your body Canada Industry Canada IC Notices This device compl...

Page 17: ...861600D01 D claration d antenne d Industrie Canada IC Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf...

Page 18: ......

Page 19: ...Ethernet link 34 4 6 Video signal connections to the Base unit 35 4 7 Touch screen connections to the Base unit 36 4 8 Camera connection 36 4 9 Content Audio connection 36 4 10 Echo Canceling Speaker...

Page 20: ...Audio settings 71 6 11 WiFi settings 71 6 12 LAN settings 75 6 13 Services Mobile devices 77 6 14 XMS Cloud Integration 78 6 15 Services SNMP 79 6 16 Security security level 80 6 17 Security passwords...

Page 21: ...21 1 1 Documentation 22 1 2 Symbols and fonts 22 R5900096 00 CX 50 Introduction to the Installation Guide 1...

Page 22: ...ending on the CX 50 version some graphics might be different to the ones used in this manual This however does not have any effect on the functionality 1 2 Symbols and fonts Symbol overview The follow...

Page 23: ...23 2 1 About the CX 50 24 2 2 CX 50 specifications 25 2 3 About the Base Unit 26 R5900096 00 CX 50 CX 50 Specifications 2...

Page 24: ...ts are available on the market Each set is sold in its specific region and it can only be used in that specific region because of WiFi regulations Components CX 50 set A standard CX 50 set consists of...

Page 25: ...2 PSK in stand alone mode WPA2 PSK or IEEE 802 1X using the ClickShare Button in network integration mode Wireless transmission protocol IEEE 802 11 a g n ac and IEEE 802 15 1 Reach Adjustable with si...

Page 26: ...tem Furthermore it will send out the content from the camera and or the speakerphone towards the Button The Base Unit can be inside a cabinet in the meeting room or put on the meeting room table or mo...

Page 27: ...is done you can now unplug the Button from the Base Unit red blinking an error occurred dark deep standby off Power button The button at the front of the Base Unit has a standby function once the Bas...

Page 28: ...Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicable certification logos The product...

Page 29: ...29 3 1 Environmental Condition Check 30 3 2 Basic Workflow 30 R5900096 00 CX 50 Getting started 3...

Page 30: ...ts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3 2 Basic Workflo...

Page 31: ...e Base unit 35 4 7 Touch screen connections to the Base unit 36 4 8 Camera connection 36 4 9 Content Audio connection 36 4 10 Echo Canceling Speakerphone audio connection 37 4 11 LAN connection 38 4 1...

Page 32: ...etwork Out of the box use Out of the box use with Ethernet link 4 2 Table mounting Overview Put the Base Unit directly on the meeting room table The total weight of the Base Unit is 900 g 4 3 Wall mou...

Page 33: ...nwards until it is fixed 4 4 Out of the box use of the Base Unit Overview The ClickShare Base Unit and Button s operate directly out of the box without any integration in the Enterprise network The Ba...

Page 34: ...5 Out of the box use of the Base Unit with Ethernet link Overview In this extended out of the box mode an Ethernet connection is made between the ClickShare Base Unit and the corporate network The Cl...

Page 35: ...connection allows employees to use the ClickShare App without switching their Wi Fi network 4 6 Video signal connections to the Base unit About Video signal connection A single screen can be connecte...

Page 36: ...eras can be found on Barco s website To connect 1 Connect the camera via USB to the Base Unit Camera connected to the Base Unit is accessible when plugging in the button No drivers required all camera...

Page 37: ...t sent out In some Windows environments sound is not sent out This can be solved as follow depending on your Windows version E g for Windows 7 1 Right click on the sound icon in the system tray and se...

Page 38: ...LAN speed 1000 Mbit We do strongly advise the LAN connection and the use of XMS cloud for configuration monitoring and additional functionality The LAN connection also greatly improves the user experi...

Page 39: ...connect the device to the wall outlet If the correct cable is not available in the packing of the device consult your local supplier for a correct power cord Image 4 6 Power cables How to connect 1 P...

Page 40: ...r device Preferred workflow 1 Plug in the power supply and HDMI cable The Base Unit starts up Image 4 7 2 Plug in a network cable The system checks for updates Image 4 8 If an update is available the...

Page 41: ...one to XMS cloud by the end customer preferred flow or reseller Online to XMS cloud 1 When software update is finished and reboot is done the customer will be asked to surf to https xms cloud barco co...

Page 42: ...e 5 Fill out your company information and click Continue Image 4 12 Company information 6 Enter the device token to setup your device and to receive your 5 years of service coverage The device token i...

Page 43: ...will be displayed 4 15 Use without registration of the device Why using offline Several reasons are possible to use your product without registration When you cannot reach the XMS servers at this mome...

Page 44: ...n is made continue with the network setting of your device Browse to http 192 168 2 1 The ClickShare Configurator starts up Image 4 16 Configurator startup 3 To change the language click on the drop d...

Page 45: ...network settings For more info see Basic configuration of the ClickShare device page 46 Your still have to register your device to get your 5 years warranty XMS Cloud note in Configurator When browsi...

Page 46: ...e connected via WiFi to the Base Unit How to setup 1 Open an internet browser and browse to http 192 168 2 1 The ClickShare Configurator starts up Image 4 21 Configurator startup 2 To change the langu...

Page 47: ...is displayed 4 Click Next to continue The Configurator Login page is displayed Image 4 23 Configurator login page 5 Log in with the following default credentials These credentials can be changed later...

Page 48: ...ne date and time mode setting manually or via NTP Security select your desired security level Password Enter a new password to login to the ClickShare Configurator Network Setup the network settings S...

Page 49: ...1 Pairing 50 5 2 ClickShare Extension Pack 51 5 3 ClickShare Extension Pack installer 51 5 4 ClickShare Windows Certified driver 52 5 5 ClickShare Desktop app 52 R5900096 00 CX 50 Preparing the Butto...

Page 50: ...ing the Button to the Base Unit by using the Button Manager application running on your laptop To pair a Button to the Base unit by plugging in 1 Insert the Button in one of the USB port available on...

Page 51: ...on pack 5 3 ClickShare Extension Pack installer Interactive setup In this setup the user runs the installer which will install the ClickShare Extension Pack on his computer after the user accepts the...

Page 52: ...meter indicates that the installation will be done in silent mode meaning that there will be no visible windows during the installation ADDLOCAL This parameter indicated the type of the installation N...

Page 53: ...X 50 53 Installation When the ClickShare desktop app is not pre deployed in your IT environment you can download and install the software without administrator rights from www clickshare app Preparing...

Page 54: ...R5900096 00 CX 50 54 Preparing the Buttons...

Page 55: ...ormation Base Unit 82 6 19 Date Time setup manually 83 6 20 Date Time setup time server 84 6 21 Energy savers 85 6 22 Buttons 86 6 23 Firmware Update 87 6 24 Support Updates Troubleshoot log settings...

Page 56: ...R5900096 00 CX 50 56 CX 50 Configurator...

Page 57: ...d at any moment to change your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Internet Explorer Firefox Google Chrome and...

Page 58: ...anguage changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and the Privacy policy and click OK By default the password is set to admin Warning It is...

Page 59: ...ce using the fixed IP address 192 168 1 23 Make sure your own LAN adapter is set in the 192 168 1 x range To access the Configurator via a direct connection 1 Connect the Base Unit to your laptop usin...

Page 60: ...tions Group Function Personalization On Screen ID Wallpaper Configuration Files Display Audio Outputs Inputs Wi Fi Network Wi Fi Settings LAN Settings Services Security Security levels Passwords Syste...

Page 61: ...R5900096 00 CX 50 61 Image 6 4 Configuration wizard To start the wizard click on Start Configuration CX 50 Configurator...

Page 62: ...ckShare Configuration Wizard at the left bottom of each screen Personalisa tion Language on screen text See On Screen ID information page 63 Meeting room name location name and welcome message See On...

Page 63: ...he Configurator language Meeting room name Location of the meeting room Welcome message to be displayed in the meeting room Show the network information Checked LAN information such as wired IP addres...

Page 64: ...a name for the meeting room This text is shown on the user s device when the Button is ready to share Ready to share on on the central screen connected to the Base Unit and in the list of AirPlay rece...

Page 65: ...ears on top of the wallpaper selection window You can also add a personal wallpaper e g your company logo For more information on adding a new wallpaper to the list see Personalisation Personalized wa...

Page 66: ...paper is shown with a red border 3 Hoover your mouse over the free place and click on Choose image Image 6 10 Personalized wallpaper selection A browser window opens 4 Browse for the desired image cli...

Page 67: ...age and click on the trash bin to remove the image Image 6 12 Remove wallpaper The personalized wallpaper is removed and the default wall paper is activated 6 6 Manage configuration files About Manage...

Page 68: ...ow opens Navigate to the upload file xml file and click Open to upload A full backup can be uploaded on the Base Unit where the backup was created and a portable version can be uploaded on any other B...

Page 69: ...ill never be activated 6 8 Display setup Output Resolution The output resolution to the display is set on Auto That means that the CX 50 output resolution is automatically adapted to the resolution of...

Page 70: ...etup Inputs About the input When a input source is connected to the HDMI input the Signal led lits up The name of the source is displayed next to Source Name but can be changed This source name is dis...

Page 71: ...o output click on the drop down box and select the desired audio output Jack audio output via jack HDMI audio output via HDMI SPDIF digital audio ouput via TOSLINK 5 Click on Save changes to apply the...

Page 72: ...t the Buttons will need to be integrated in the corporate network This is not supported yet Click on here to start the button configuration For more info see Buttons page 86 To change any WiFi setting...

Page 73: ...wing options are possible Access Point continue with the next blocks in this topic Off About frequency band channel selection In an ideal setup overlapping channels should not be used for two ClickSha...

Page 74: ...sources of interference and the active RF systems There are several Wi Fi survey tools available on the market Based on the results from a site survey the least occupied channel can be found and sele...

Page 75: ...ts of the new IP address or subnet mask Note This must NOT be 0 0 0 0 for static IP Address assignment 6 12 LAN settings About LAN network settings A network connection can be configured through DHCP...

Page 76: ...and gateway input fields are activated 2 Click in the input field of the IP address and fill out the 4 octets Note An address contains 4 octets with a maximum value of 255 This must NOT be 0 0 0 0 fo...

Page 77: ...ilable 2 Enter the proxy server address Enter the IP address or hostname Some proxy servers need a port number user name and password for others is this optional 3 Optionally enter the used server por...

Page 78: ...iew When your device is not registered and connected to the cloud service the following message will be displayed The ClickShare device is unable to connect to the cloud service Make sure the network...

Page 79: ...vices on IP networks and for modifying that information to change device behaviour In general a SNMP management suite running on a server communicates with an SNMP agent running on the device The SNMP...

Page 80: ...fault level 1 is activated A security level is a predefined set of settings which are automatically set when a level is selected Level 1 offers support for normal day to day operations in any organiza...

Page 81: ...nging the security level will require a re pairing of the Buttons Changing the security level from 1 to a higher level will change the compatibility setting for Buttons with certificate R9861006D01 Th...

Page 82: ...ext to Confirm password and enter the new password again 6 Click Save changes to apply 6 18 Status information Base Unit Status information The following information can be found Model information nam...

Page 83: ...ile rebooting takes place When the reboot is finished a re login is necessary 6 19 Date Time setup manually About Date Time setup The date and time can be set manually using the time zone indication o...

Page 84: ...ar are obtained Click on a number in the number field to setup the day 7 To change the time click in the time field next to Time A window with 3 scroll counters open Image 6 31 Time setup 8 Click on t...

Page 85: ...he Base Unit enters ECO standby mode it will disable the HDMI output signal and go in low power mode The Base Unit s LEDs will be breathing white to indicate the ECO standby mode Power consumption in...

Page 86: ...o change the display timeout 1 Log in to the Configurator 2 Click System Energy Savers 3 To set a display time out move the slider to the left or to the right until the desired standby timeout is reac...

Page 87: ...Buttons connect to and select the desired point Depending on the selection internal access point or external access point settings should be filed out For an internal access point no settings are nee...

Page 88: ...the Base Unit check the check box in front of Allow firmware downgrade Firmware update without using the Configurator Next to using the configurator to upgrade the firmware the following ways are also...

Page 89: ...ish Custom wallpapers are removed and the default wallpaper is restored Standby timer is reset to 10 min Hostname and SSID is set to clickshare serialnumber The SSID is broadcasted WiFi password is re...

Page 90: ...e Base Unit and replace them with the default settings Are you sure you want to continue 4 If you want to continue click Yes remove all settings otherwise click No I changed my mind When yes is clicke...

Page 91: ...91 R5900096 00 CX 50 Firmware updates 7...

Page 92: ...e on a USB stick To update the Base Unit software by copying the software on a USB stick 1 Download the latest version of the firmware from Barco s website www barco com clickshare Click on Support an...

Page 93: ...93 R5900096 00 CX 50 Troubleshooting 8...

Page 94: ...Low signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstructions between...

Page 95: ...hows this message suggesting to disable Aero to improve the performance of your laptop It is safe to ignore this message and choose Keep the current color scheme Your screen is not shown on the displa...

Page 96: ...nt Daemon and or DHCP Server Configuration file is corrupted Browse to the Configuration tab on the Web Interface and press Load Default Settings ClickShare Base Unit does not start up correctly Confi...

Page 97: ...R5900096 00 CX 50 97 Troubleshooting...

Page 98: ...Barco NV Beneluxpark 21 8500 Kortrijk Belgium Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com R5900096 00 2020 03 12...

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