2.7 troubleshooting
“U” BOLT TO BE LOOSENED
WITHOUT COMPLETELY
REMOVING NUT WHILE
HOLDING ONTO THE AXLE
WITH A PIPE WRENCH
TO TIGHTEN
SPRING TENSION
TO LOOSEN
SPRING TENSION
Symptom
Possible cause
Remedy
Door is hard to
operate in ANY
DIRECTION
Door jamming in the guides
Check:
a) the guide clearances
b) the guides are plumb
c) that the guide surfaces are clean and free from oil
d) that the locking bars are the correct length
e) that the weatherseal is correct length
The door is hard
to operate in ONE
DIRECTION
The spring tension requires
adjustment
a) if the door is hard to lift, but tends to drop, refer to
step 2.9 to increase the spring tension
b) if the door is hard to close, but tends to rise, refer to
step 2.9 to decrease the spring tension
If the door rolls up
crooked
Brackets are not level
Guides are not plumb
Axle is not centred
Make sure brackets are level, refer to step 2.2.
Make sure the guides are plumb, refer to step 2.4.
Centralise the axle, refer to step 2.8.
2.8 centralise the axle when door is mounted
WARNING! Ensure that pipe wrench is fitted correctly to the axle and if it is gripped onto the axle do not
underestimate the tension in the spring when undoing the clamps
.
If the door rolls up crooked with the
RIGHT HAND SIDE
higher than the left proceed as follows:
a) Roll the door up as high as possible and tie two
ropes around the door roll approximately 300mm
from each end, as a safety precaution.
b) With a person at each end of the door, hold the
axle firmly with a large pip wrench (Stillson) at least
450mm long.
c) Loosen the "U" bolt nuts at both ends and
KEEP A
FIRM GRIP ON WRENCH.
d) Move the axle to the
RIGHT
between 20 - 40mm.
e) Re-tighten "U" bolts before releasing pipe wrench.
f) Test and repeat if further adjustment in needed.
g) If the door is stiff to work or rattles over lead-in on
top of guide, then refer to Step 2.4.
“U” BOLT TO BE LOOSENED
WITHOUT COMPLETELY
REMOVING NUT WHILE
HOLDING ONTO THE AXLE
WITH A PIPE WRENCH
TO TIGHTEN
SPRING TENSION
TO LOOSEN
SPRING TENSION
CAUTION:
THIS ADJUSTMENT REQUIRES 2 PERSONS TO COMPLETE.
If the door rolls up crooked with the
LEFT HAND SIDE
higher than the left proceed as follows:
a) Roll the door up as high as possible and tie two
ropes around the door roll approximately 300mm
from each end, as a safety precaution.
b) With a person at each end of the door, hold the
axle firmly with a large pip wrench (Stillson) at least
450mm long.
c) Loosen the "U" bolt nuts at both ends and
KEEP A
FIRM GRIP ON WRENCH.
d) Move the axle to the
LEFT
between 20 - 40mm.
e) Re-tighten "U" bolts before releasing pipe wrench.
f) Test and repeat if further adjustment in needed.
g) If the door is stiff to work or rattles over lead-in on
top of guide, then refer to Step 2.4.
13
Roll-A-Door
®
Series 2 installation instructions