33
Warranty Return Material Process
1.
Contact Balmar Technical Support at +1 (360) 435-6100. Tech Support will
review the troubleshooting steps with you to help determine if Balmar’s product
is defective.
2.
Go to www.balmar.net and download the RMA request.
3.
Once complete, you will receive an RMA number, at which point you should
complete the forms and send them with the product and the original receipt
showing the date of purchase to Balmar at the address listed below. Please
include the RMA number on the outside of the package.
4.
Please send the product postage prepaid via a carrier that can track the
package.
Balmar LLC
353 James Record Road SW
Huntsville, AL 35824
Attention: Warranty
Returns RMA#________
Once Balmar receives the product, we will test the product to determine if the problem
is due to a defect in the product. If, at the sole discretion of Balmar, the problem is
determined to be a manufacturer defect, Balmar will repair the product or send a new
product to replace the defective product.
Balmar will not provide Warranty coverage unless Warranty claims are made in
compliance with all the terms listed here, and the specified return procedures are
followed.
Summary of Contents for SG200
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