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7

Duo Charge Troubleshooting

Symptom

Cause/Solution

No Lights/No Output

No voltage at input wire or ON/OFF wire – Check wiring and repair.

1. 

Bad fusing on input wire – Replace 30A fuse in input cable.

2. 

Voltage too low at house battery bank – Check house battery charging system.

3. 

Starting battery demanding >30A – Install solenoid and manual over-ride switch. Check grounding.

4. 

Bad Duo Charge unit – Contact Balmar Customer Service at 360-435-6100 or at [email protected].

5. 

Interference  at  radio, 

autopilot  or  navigation 

equipment  when  Duo 

Charge is active

Input, Output or ON/OFF wires causing interference – Re-route wiring. Check system grounding.

1. 

Output wire is coiled – Uncoil any surplus wire and re-arrange to ensure noise is reduced.

2. 

Duo Charge is mounted too close to electronics – Relocate Duo Charge.

3. 

Frequency interference – Install noise reduction filter on electronics power wire.

4. 

Output voltage is not ap-

propriate for battery type 

selected

Wrong battery program selected – Verify program and re-program as described above.

1. 

Voltage drop in output cable – Check wiring resistance and repair as needed.

2. 

Voltage drop in input cable – Check wiring resistance and repair as needed.

3. 

Voltage drop in output cable – Check wiring resistance and repair as needed.

4. 

No Output. #4 LED blinks 

once intermittent

High system temperature – Determine source of overheating and repair.

1. 

No Output. #4 LED blinks 

twice intermittent

Start battery voltage too high – Inspect starting battery for secondary charge sources and correct.

1. 

No Output. #4 LED blinks 

three times intermittent

House battery voltage too low – Correct charging source for house battery bank.

1. 

House battery voltage too low – Check wiring resistance in Input wire and repair as needed.

2. 

No Output. #4 LED blinks 

four times intermittent

House battery voltage too high – Correct charging source for house battery bank.

1. 

No Output. #4 LED blinks 

five times intermittent

Start battery temperature too high – Shut down system. CAREFULLY inspect starting battery for signs of 

1. 

overheating. Repair  condition and/or replace starting battery.
Bad Temperature Sensor cable – Check wiring resistance (approx. 34-40k). Repair or replace Temperature 

2. 

Sensor cable.
Bad system grounding – Test ground-side resistance between batteries and charging system. Repair. 

3. 

No Output. #4 LED blinks 

six times intermittent

Voltage too low at ON/OFF terminal – Repair or relocate ON/OFF wire. 

1. 

Balmar warrants the Digital Duo Charge for one year against defects in material or worksmanship. The complete Balmar limited product 
warranty statement is available at www.balmar.net. Please contact our Customer Service department at 360-435-6100 prior to return for 
warranty evaluation. Balmar is not responsible for product returned without prior authorization. See website for detailed warranty info.

Summary of Contents for Digital Duo Charge

Page 1: ...y to respond to a battery over temperature condition by automatically discontinuing charging output Safety Considerations Before installing your Duo Charge please take a moment to consider these guide...

Page 2: ...ions are required Ground Wire The Duo Charge must be properly connected to system ground which must be shared between the house and starting bat tery banks for proper operation Failure to do so will r...

Page 3: ...ge threshold the Duo Charge will provide charging current to the starting battery When used in this mode the Duo Charge will require a nominal amount of current while asleep approximately 500mA If the...

Page 4: ...wn while checking periodically to see if demand has diminished If your application requires frequent charging levels in excess of 30 amps it may be necessary to add a solenoid as a method to manually...

Page 5: ...e is 30 amps and if the demand is greater than 30 amps the Duo Charge will go into an over current condition shut down and try again During the over current condition the Duo Charge will not put out a...

Page 6: ...couple of seconds the 3 green LED will illuminate Continue to hold the magnet to the switch After another couple of seconds the 3 green and 5 green will both be illuminated Remove the magnet from the...

Page 7: ...able Check wiring resistance and repair as needed 2 Voltage drop in input cable Check wiring resistance and repair as needed 3 Voltage drop in output cable Check wiring resistance and repair as needed...

Page 8: ...bypass the internal circuitry and sup ply a negative source to a solenoid relay via the Duo Charge s So lenoid Drive 9 This option is used in cases where larger battery banks such as thruster or wind...

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