Balboa TP500 User Manual Download

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42339 rev A1

03/06/20

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,

6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All

material copyright of Balboa Water Group.

TP500 and TP500S Control Panels

User Guide for Standard Menu

System Model: All BP series systems
Panel Model:

TP500 and TP500S Series

Panel Software Version:

All versions

Display Icons

A B C

O
N

A - Heat
B - Ready Mode
C - Rest Mode
D - bba™2 On
E - WiFi (Cloud Connection)

MicroSilk® is a registered trademark of Jason International.

F - Light
G - Cleanup Cycle
H - Jets 1
I - Jets 2
J - Blower

K - Auxiliary (Jets 3 or

)

L - Temperature Range (High / Low)
M - Set (Programming)
N - Filter Cycle (1 or 2 or Both)
O - AM or PM (Time)

TP500S

TP500

Summary of Contents for TP500

Page 1: ...boa Water Group TP500 and TP500S Control Panels User Guide for Standard Menu System Model All BP series systems Panel Model TP500 and TP500S Series Panel Software Version All versions Display Icons A B C D E F G H I J K O N M L A Heat B Ready Mode C Rest Mode D bba 2 On E WiFi Cloud Connection MicroSilk is a registered trademark of Jason International F Light G Cleanup Cycle H Jets 1 I Jets 2 J Bl...

Page 2: ... used for Action Menu Select button Indicates Alternating or Progressive Message every 1 2 second Waiting time that keeps the last change to a menu item Waiting time depends on menu item that reverts to original setting and ignores any change to that menu item Navigation Navigating the entire menu structure is done with 2 or 3 buttons on the control panel Some panels have separate WARM Up and COOL...

Page 3: ...Pumps As soon as the above display appears on the panel push the Jets button once to start Pump 1 in low speed and then again to switch to high speed Also push the Jets 2 or Aux button if you have a 2nd pump to turn it on The pumps will now be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the ...

Page 4: ...ns or when another pump or blower is on The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the field Filtration and Ozone On non circ systems Pump 1 low and the ozone generator will run during filtration On circ systems the ozone will run with the circ pump The system is factory programmed with one filter cycle that will run in the evening a...

Page 5: ... designated in the display by a thermometer and an up arrow and the Low Range designated in the display by a thermometer and down arrow These ranges can be used for various reasons with a common use being a ready to use setting vs a vacation setting The Ranges are chosen using the menu structure below Each range maintains its own set temperature as programmed by the user This way when a range is c...

Page 6: ...e and Jets is pressed It is assumed that the spa is being used and will heat to set temperature The primary pump will run until set temperature is reached or 1 hour has passed After 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Mode Menu and changing the Mode Mode Ready and Rest Sub Menu Detail MODE Ready and Rest Ready Mode will allow the spa to Poll and d...

Page 7: ... 00 Noon so another way to get filter times back to normal is to start up the spa at noon on any given day SET TIME will still flash in the TIME Menu until the time is actually set but since the spa started at noon the filter cycles will run as programmed Flip Invert Display a few seconds or Sub Menu Detail FLIP Invert Display Toggle the inversion of the segmented characters Pressing Menu Select w...

Page 8: ... settings LOCK LOCK 102F TEMP PANL OFF ON F LOCK Sub Menu Detail Unlocking the Set Temperature or All Buttons While pressing and holding the Temperature Button or UP button if available Slowly press and release the Menu Select button two times Main Screen A Few Seconds UNLK Unlocking Indicates Flashing or Changing Segment Key A temperature button used for Action Menu Select button Indicates Altern...

Page 9: ...BY FOR 1 HR 04 11 09 PUMP ING OUT FOR O57 HOLD DONE ING FOR O57 HOLD Hold Mode MO37 Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter Hold Mode will last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this feature is a component of ...

Page 10: ... the previous Filter 1 settings To Set Waiting a few seconds will lose any new Filter 2 On OFF Start Time and Run Hours and revert to any previous Filter 2 settings Wait to Revert 2X 2X BEGN OO 8 OO 9 OO 9 9 RUN HR5 OO 3 OO 3 3O 3 END5 OO 9 OO 9 9 RUN HR5 OO 3 00 OO 3 3O 3 END5 ON BEGN OO 8 45 45 Main Filtration Filter cycles are set using a start time and a duration Start time is indicated by an ...

Page 11: ...lashes minutes Sets 15 minute increments Shows flashes start time to show RUN HRS to show LITE ENDS xx xx Sets 15 minute increments 2X Waiting a few seconds reverts to origianl settings Wait to revert Waiting a few seconds reverts to origianl settings OR OR OR To next item in Main Menu Main Screen Main Screen Waiting a few seconds will lose any new Lite Timer Start Time and Run Hours and revert to...

Page 12: ... not displayed So turning the display of Reminders On or Off does not reset any Reminder counts CLN UP Cleanup Cleanup Cycle Duration is not always enabled so it may not appear When it is available set the length of time Pump 1 will run after each use 0 4 hours are available M8 This message may not appear on all systems On systems that have M8 it is enabled by default It can be disabled or re enab...

Page 13: ...s Menu Select for CLEAN UP 05 15 09 Press Menu Select repeatedly until PREF appears in the LCD Main Screen To next item in Main Menu UTIL To next item in Main Menu UTIL To view current setting and to toggle number of hours 0 4 in half hour steps To veiw current setting and to toggle address numbers for Dolphin II or Dolphin III 0 7 to show Address Menu for Dolphin II or Dolphin III Or wait a few s...

Page 14: ... the software ID number for the System MODL System Model Displays the Model Number of the System SETP Current Setup Displays the currently selected Configuration Setup Number Heater Voltage Feature not used on CE rated systems Displays the operating voltage configured for the heater Heater Wattage as Configured in Software CE Systems Only Displays a heater kilowatt rating as programmed into the co...

Page 15: ...nabled so it may not appear This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature If the GFCI Test Feature is reset the device will trip within 7 days See Page 17 A B A B Sensor Temperatures When this is set to On the temperature display will alternate to display temperature from Sensor A and Sensor B in the heater FALT LOG Fault Log T...

Page 16: ...pears in the LCD When set to ON Panel will display alternate readings from Senor A and Sensor B on Main Screen Back to normal operation DIP Switch 1 Test Mode Off 0 or On 1 N A or Special Amperage Rule 1 or 2 120 or 240 VAC input power sensed by a UL system at startup 3 6 or 1 3 Heater Wattage as programmed Displayed by a CE system at startup Heater Type Displays Fault Log To Set Displays GFCI Tes...

Page 17: ...e spa should shut down If it does not shut down the power and manually verify that a GFCI breaker is installed and that the circuit and spa are wired correctly Verify the function of the GFCI with its own test button Restore power to the spa and repeat the GFCI Trip Test Once the GFCI is tripped by the test reset the GFCI and the spa will operate normally from that point You can verify a successfu...

Page 18: ...le from the Test Menu in Test Mode M Message Code M M M D Days Ago Time Set Temperature Sensor ATemp Sensor B Temp 24 Fault messages is the maximum Fewer messages may be displayed To FIRST item in Main Menu TEMP Range Press Press Menu Select repeatedly until UTIL Utilities appears in the LCD Press Press Menu Select repeatedly until FALT LOG appears in the LCD Waiting a few seconds inside the Fault...

Page 19: ...elf when Priming Mode is exited Water is too Hot OHS MO29 One of the water temp sensors has detected spa water temp 110 F 43 3 C and spa functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp This message can be reset from the topside panel with any button press M0XX numbers are Message Codes See Page 18 To...

Page 20: ...and begin heater start up Heater may be Dry dr MO28 Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it The spa is shut down After the problem has been resolved you must press any button to reset and restart...

Page 21: ...ature sensors MAY be out of sync by or 3 F Call for Service Sensor Balance is Poor MO26 The temperature sensors ARE out of sync The Sensor Balance is Poor fault has been established for at least 1 hour Call for Service Sensor Failure Sensor A MO31 Sensor B MO32 A temperature sensor or sensor circuit has failed Call for Service NO COMM BETA VER 5ION T No Communications The control panel is not rece...

Page 22: ...th the firmware operation program and requires a service call Memory Failure Clock Error MO20 Not Applicable on the BP1500 Contact your dealer or service organization GFCI Failure System Could Not Test Trip the GFCI MO36 NORTH AMERICA ONLY May indicate an unsafe installation Contact your dealer or service organization Configuration Error Spa will not Start Up Contact your dealer or service organiz...

Page 23: ...elated Messages This message can be reset from the topside panel with any button press WATR LEVL 5TUK PUMP The water level is too low Some systems have a water level detect and this message appears if it detects that the water level is too low A Pump Appears to be Stuck ON MO34 Water may be overheated POWER DOWN THE SPA DO NOT ENTER THE WATER Contact your dealer or service organization HOT CALL 5R...

Page 24: ...evice RCD is an important safety device and must be tested on a regular basis to verify its reliability Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function Alternates with temperature or normal display Alternates with temperature or normal display Alte...

Page 25: ...lar schedule e g every 180 days Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life Appears on a regular schedule e g every 365 days Filters should be replaced occasionally to maintain proper spa function and sanitary conditions As needed Install new mineral cartridge Appears on a regular schedule e g every 365 days Check your ozone and...

Page 26: ...que Avertissement Des temperatures de l eau superieures a 38 C peuvent presenter un danger pour la sante Deconnecter du circuit d alimentation electrique avante l entretien Warning Advertissement Disconnect the electric power before servicing Keep access door closed Deconnecter du circuit d alimentation electrique avant l entretien Garder la porte fermer Basic Installation and Configuration Guidel...

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