XXE CHARBROILER OPERATION MANUAL
5
MAINTENANCE
PROBLEM
PROBABLE CAUSE
SOLUTION
Burners & pilots will not turn on
Main gas supply to broiler is not turned on.
Turn on main gas supply.
Burners produce excessive carbon deposits
Incorrect gas type.
Supply correct type gas.
Incorrect gas supply pressure.
Call local gas supplier.
Incorrect orifices.
Call Bakers Pride authorized service center.
Primary air not adjusted properly.
Adjust air shutter.
Pilot will not remain lit
Pilot flame adjusted incorrectly.
Adjust pilot flame.
Draft condition.
Remove draft.
Improper ventilation system.
Call an HVAC specialist.
Debris or grease clogging pilot burner or
thermocouple.
Clean debris & grease from pilot burner &
thermocouple.
Pilot safety valve or thermocouple has failed. Replace failed component.
Excessive flare-up
Overload of fatty meat.
Add water to grease pan.
Broiler doesn’t seem hot enough
Orifices may be dirty/clogged.
When unit cools, check & clean orifices.
Low gas pressure.
Increase gas pressure to 5” W.C. (Nat) or 10”
W.C. (L.P.)
Top grates may be dirty/clogged.
When unit cools, check & clean top grates.
If the ventilation is too strong it will suck
heat from the cooking/broiling surface.
Call an HVAC specialist.
Too many Glo-stones restricting heat to top
grates.(Glo-stone models only).
Reduce the number of Glo-stones.
Grates &/or radiants &/or burners &/or gas
valves warp
Usually improper cleaning methods ie; users
cover grate top w/sheet pans & crank up heat
to burn-off debris.
Do not “Burn-Off” top grates. This causes the
firebox area to overheat excessively. *Never
Cover top grates.
Troubleshooting Chart