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BF-UM-C-DP E12-EN November 2019

  

7.7 ERROR CODE DEFINITION

The display can show the errors of a pedelec. When the fault is detected, the error 
code will be displayed through the level indicator in flashing. Level 1 indicates the 

tens digit of an error code while level 2 indicates the units digit. For example:

1) Error code 04
The LED indicator for level 1 does not light, and level 2 flickers for 4 times. After 1 second pause, repeat the pattern. 
2) Error code 11
The level 1 flickers one time, then level 2 flickers one time. After 1 second pause, repeat the pattern.

Note:

 Please read carefully the description of the error code. When the error code appears, please first restart the 

system. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

Troubleshooting

04

The throttle is not back in its correct 
position.

Check the throttle can adjust back into its 
correct position, if the situation does not 
improve, please change to a new throttle.(only 
with this function)

05

The throttle has fault.

1. Check the connector of throttle whether 
they are correctly connected.

2. Disconnect the throttle, If the problem still 
occurs, please contact your retailer.

(only with this function)

07

Overvoltage protection

1. Remove the battery.

2. Re-Insert the battery.

3. If the problem persists, please contact your 
retailer.

08

Error with the hall sensor signal 
inside the motor

Please contact your retailer.

09

Error with the Engine phase’s

Please contact your retailer.

10

The temperature inside the engine 
has reached its maximum protection 
value

1. Turn off the system and allow the Pedelec 
to cool down.

2. If the problem persists, please contact your 
retailer.

11

The temperature sensor inside the 
motor has an error

Please contact your retailer.

12

Error with the current sensor in the 
controller

Please contact your retailer.

Level 1

Level 2

Summary of Contents for DP E12.CAN

Page 1: ...s 3 7 3 2 Functions Overview 3 7 4 Display 3 7 5 Key Definition 3 7 6 Normal Operation 4 7 6 1 Switching the System ON OFF 4 7 6 2 Selection of Support Levels 4 7 6 3 Headlights backlighting 4 7 6 4 W...

Page 2: ...7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be waterproof It is highly re...

Page 3: ...dication for the headlight Indication for error messages USB port for charging 5V and 500mA Light sensation function Turn on off head light automatically according to ambient brightness Indication for...

Page 4: ...ntroller turn on the lights Hold the 2S button again level and battery indication will turn brighter and the controller turn off the lights If the display is turned on in a dark environment the displa...

Page 5: ...needs to charge The battery capacity is shown as follows LED indication definition from down to up Capacity Range 5 80 100 4 60 80 3 40 60 2 20 40 1 5 20 1 flashing 5 7 6 6 Bluetooth function This di...

Page 6: ...k in its correct position Check the throttle can adjust back into its correct position if the situation does not improve please change to a new throttle only with this function 05 The throttle has fau...

Page 7: ...spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm 3 Check that the speed sensor connector is connected correctly 4 If the error persists please contact your retai...

Page 8: ...3 Total power from the battery cells is too high Please contact your retailer 44 Voltage of the single cell is too high Please contact your retailer 45 Temperature from the battery is too high Please...

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