Out-of-Specification Codes
Code
Description
Correction
S01 ELECTRONIC
WARNING
Fault detected and meter rebooted • Contact factory
• Update firmware
• Repair or replace transmitter
S02 DEFAULT FAILED Reset to factory defaults failed
• Check calibration If it does not match the calibration settings on the
transducer serial tag, enter field calibration settings Return to the
Home Screen
and continue to operate (if the reset to factory defaults is
through the transmitter)
S10 mA TOO HIGH
Flow rate higher than flow rate at
20 mA output
• Check the scaling of the current output
• Check flow conditions
S20 FREQ #1 HIGH
S21 FREQ #2 HIGH
Flow rate higher than maximum
flow rate of frequency output
• Check the scaling of the frequency output of either digital Output #1 or
Output #2
• Check flow conditions
S30 PULSE #1 HIGH
S31 PULSE #2 HIGH
Pulse output is triggered too fast
for the pulse width
• Check the scaling factor of the pulse output Increasing the scaling factor
will trigger the pulse less frequently
• Check the units of the flow total
• Reduce the pulse width if the device receiving the pulse still can detect
the pulse
S40 HIGH FLOW
S41 HIGH FLOW
Flow rate is above high flow alarm
setting for output #1 (S40) or
output #2 (S41) in transmitter
• Check flow rate displayed on transmitter
• If flow rate appears to be correct and alarm should not be triggered, check
SET HIGH
parameter
• If flow rate does not appear to be correct, follow the actions for symptom
“Flow reading appears to be incorrect”
S45 LOW FLOW
S46 LOW FLOW
Flow rate is below low flow alarm
setting for output #1 (S45) or
output #2 (S46) in transmitter
• Check flow rate displayed on transmitter
• If flow rate appears to be correct and alarm should not be triggered, check
SET LOW
parameter of the output
• If flow rate does not appear to be correct, follow the actions for symptom
“Flow reading appears to be incorrect”
S50 TOTAL
OVERFLOW
Accumulated flow total is greater
than viewable digits and caused
the totalizer to rollover The
overflow counter increments when
there is a rollover condition
• Check the totalizer units and change to a larger unit (for example, cubic
meters instead of liters)
• Reset the flow total to clear the overflow counter
S60 MODBUS
TIMEOUT
Modbus master or BACnet
controller communication timeout
• Check master device poll rate and offline status
• Check wiring and termination resistor setting
• Check
Setup > Communication > Modbus RTU Config (or BACnet MS/TP
Config) > Timeout
parameter setting
Informational Events Codes
Information events are only displayed in the ALARM HISTORY and not on the
Home Screen
I01 POWER ON
Power on or rebooted
I11 ZERO
Meter zeroed
I12 FACTORY CALIBRATION
Calibration changed from Field to Factory
I13 FIELD CALIBRATION
Calibration changed from Factory to Field
I21 FIRMWARE CHANGED
Firmware updated
I31 FLOW TOTAL RESET
Flow total reset to zero
Troubleshooting
Page 34
May 2021
TTM-UM-02537-EN-06