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Page 12

Managing the reject box

The printer is fitted with a removable reject box which is positioned on the back of the unit. The reject box can hold up to 30 cards. To empty it, simply remove the cards from the
reject box. BadgePass recommends that you empty this box regularly.

Document History

BadgePass NXT5000 USER GUIDE

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Summary of Contents for NXT5000

Page 1: ...280 Trace Colony Park Ridgeland MS 39157 601 499 2131 www badgepass com BadgePass Card Printer 2012 All rights reserved September 2012 Ref KU 034 ENG Rev A1 BadgePass NXT5000 USER GUIDE...

Page 2: ...cidentally or as a result of dissemination or use of this manual Environmental information BadgePass is committed to helping the environment by reducing the energy consumption of its products Recyclin...

Page 3: ...ime during installation and operation As with all BadgePass products a great deal of care has been taken with this manual However if you should find an error then please email us at support badgepass...

Page 4: ...e ask you to look at closely This list may vary depending on your location The printer is shipped in special packaging designed to prevent damage during transit If you notice any visible damage please...

Page 5: ...cription of the printer and its functions A Card input feeder F Ethernet connector B Output hopper G Power cable socket C Control panel H Place for Kensington lock D USB connector type A E USB connect...

Page 6: ...anels of the machine and the optional module fitting removal areas is restricted to your retailer installer or to experienced users The machine should always be disconnected from the power supply unpl...

Page 7: ...tandby mode after 10 minutes of inactivity The printer switches to hibernation mode after 30 minutes in standby mode The standby times can be configured in the BadgePass Print Suite In standard standb...

Page 8: ...cturer s warranty for the printer For optimum print quality BadgePass recommends that the printer is fully cleaned every time the ribbon is changed See the Servicing and Maintenance section of this ma...

Page 9: ...der to preserve print quality Do not use cards that have been damaged folded embossed or dropped on the floor Keep your cards protected from dust Loading the cards 1 Open the card feeder 2 Insert the...

Page 10: ...rds The printer is equipped with an output hopper with a maximum capacity of 100 x 0 76 mm cards Adjusting card thickness The printer is equipped with a manual card thickness adjustment mechanism whic...

Page 11: ...card thickness 1 Open the card feeder on the printer 2 Adjust the thickness of the cards used by moving the slider to the corresponding thickness setting 3 Then close the feeder Document History Badge...

Page 12: ...removable reject box which is positioned on the back of the unit The reject box can hold up to 30 cards To empty it simply remove the cards from the reject box BadgePass recommends that you empty this...

Page 13: ...am For the connection procedure see the section on Connecting the Printer New advanced functions automate printer configuration after the print driver has been installed Your printer is delivered with...

Page 14: ...From the Start button on the bottom left of your screen in the Windows task bar select All programs BadgePass Card BadgePass Print Suite The application displays all connected BadgePass printers Do no...

Page 15: ...eft click the name of the printer Pay attention to the settings defined under the print driver Properties and do not hesitate to contact your BadgePass dealer for any advice and assistance needed befo...

Page 16: ...ur print requests Warnings about problems which have stopped the printer When the BadgePass Printer Manager is active a small icon is displayed in the bar on the bottom right of your screen The color...

Page 17: ...n Click on the File in the menu bar then on Page Setup In the Margins tab set all margins to 0 then in the Orientation section select Landscape The Paper tab has a Paper Size option select CR80 Card F...

Page 18: ...ing your BadgePass reseller This kit comprises an activation key which must be inserted into the printer This operation is quick and easy to do Follow the procedure below 1 Turn on your printer It mus...

Page 19: ...ne after the other for between 5 and 10 seconds Activation has completed successfully when the 3 LEDs remain lit for several seconds then turn off 6 Open the cover 1 and remove the activation key 2 7...

Page 20: ...t WINS resolution The printer may be identified on the network in two ways By its Hostname NETBIOS By its IP address In addition the Ethernet connection wizard will automatically detect all installed...

Page 21: ...on the cards Users must take all necessary precautions to insert only clean cards free of dust deposits or foreign bodies into the machine The frequency and quality of cleaning are decisive factors e...

Page 22: ...e cleaning of your printer as soon as the warning is triggered If you continue to run the printer despite the warning and if the warning light remains lit the print head warranty will be automatically...

Page 23: ...aning roller in order to maintain print quality and increases the service life of the print head 1 Open the printer cover 2 Remove the ribbon as shown on the diagram 3 Close the cover and check it has...

Page 24: ...s 6 Remove any cards present in the feeder 7 Double click the cleaning button on the control panel before inserting the cleaning card 8 Remove the film from the adhesive card 1 and insert the cleaning...

Page 25: ...ween the print head and any metal or sharp objects Avoid touching the print head directly with your fingers as this could affect print quality or permanently damage the print head 3 2b Servicing the p...

Page 26: ...bon as shown on the diagram 3 Close the cover and check it has clicked shut 4 Open the feeder of the printer Follow the procedure below Wait for 2 minutes after cleaning before using your printer 2 1...

Page 27: ...depth clean we recommend carrying out an advanced clean every five routine cleaning cycles BadgePass provides a BadgePass High Trust maintenance kit consisting of 2 adhesive cards 2 impregnated T sha...

Page 28: ...ition 6 Remove any cards present in the feeder 7 Double click the cleaning button on the control panel before inserting the cleaning card 8 Take the T shaped cleaning card and insert it in the feeder...

Page 29: ...automatically into the output hopper 9 10 Routine cleaning may also be carried out from the BadgePass Print Suite by clicking on Start cleaning Warning the T shaped card must be used just after the s...

Page 30: ...times for cleaning the print head Follow the procedure below 3 3b Servicing the print head Unplug the printer from its power supply before cleaning the print head All cleaning cycle procedures must be...

Page 31: ...ipe either side of it 5 To replace it insert the filter into its slot notch towards you and lower it until you hear it click indicating that it is correctly positioned 6 Close the cover 3 3c Servicing...

Page 32: ...BadgePass Dealer s technical support will be provided at the end Although the BadgePass printer was designed to work independently by keeping user involvement to a minimum it may prove useful to gain...

Page 33: ...your BadgePass dealer No ribbon in the printer End of ribbon The ribbon is not correctly fitted The ribbon is torn The ribbon is not recognized Check the condition of the ribbon in the printer If you...

Page 34: ...for assistance The printer cover is open Close the cover again The printer starts up ROUTINE CLEANING after 1 000 cards have been inserted ADVANCED CLEANING The printer requires advanced cleaning See...

Page 35: ...ter restarts following the update COOLING MODE The cooling system has been activated The cooling system has been activated WAITING FOR A CARD TO BE INSERTED OR REMOVED The printer is waiting for a car...

Page 36: ...mation you need to carry out a few simple checks that you may be asked to run by your BadgePass dealer to help you as effectively as possible The technical test card must be printed when you receive y...

Page 37: ...an identify directly the system versions installed print driver set etc 1 In BadgePass Print Suite double click the name of the printer to display its Properties 2 Click System information then System...

Page 38: ...e sure you are using the power supply unit supplied with the printer Check the USB cable Check that the USB cable is connecting the printer to your computer Check the ribbon Check that the ribbon is f...

Page 39: ...r or print head clogged Run a cleaning cycle The ribbon is not correctly fitted Check that there are no wrinkles on the ribbon surface Print head dirty or damaged Clean or replace the print head The r...

Page 40: ...type Check that the printer is clean Clean the printer especially the cleaning roller See the maintenance section Check that the cards are clean Store your cards protected from dust Check the ribbon C...

Page 41: ...the printer slide it manually towards the printer output If there is more than one card always push the top one first 3 Replace the ribbon then close the printer cover To prevent card jams 1 Check th...

Page 42: ...head may sometimes need to be replaced BadgePass has designed a unique device enabling users to under take such replacement with no tools needed simply by following the instructions very carefully Be...

Page 43: ...astic part behind the head pressure plate and pull on the head with the other hand as shown in the diagram in order to free the lugs from the holding fork then remove the lugs from their slots 4 Tilt...

Page 44: ...trap the lugs of the fork in their slots 1 Then lower it by pressing on the two forks 2 a click will be heard 3 Connect the cable into its socket making sure it is the right way round Do not use any...

Page 45: ...ng the new print head 7 Power up the printer and check that it is properly connected to a computer on which the printer s BadgePass Print Suite is installed 8 In Maintenance of BadgePass Print Suite c...

Page 46: ...ferred to the printer and the operation is complete 5 The test card is printed in color if a color ribbon is fitted in the printer or monochrome if the ribbon is monochrome and on both sides if the do...

Page 47: ...rder to fix malfunctions or gain the benefit of new options Updates can be downloaded from the website at www badgepass com partner 1 Select and click on the appropriate Driver under the NXT5000 secti...

Page 48: ...ass dealer you do need to be close to your computer and ready to provide the following information 4 4b Finding information on www badgepass com If you need additional technical help you will find a g...

Page 49: ...ct box 30 cards 0 76 mm 30 mil Card thickness 0 25 to 1 25 mm 10 to 50 mil adjustment using the gauge 0 25 mm 10 mil for monochrome printing only Card types PVC and composite PVC cards PET recycled PE...

Page 50: ...ts roll1 Hologram ribbon 400 prints roll 1 Under specific conditions Ribbons USB 1 1 compatible 3 0 Ethernet TCP IP 10BaseT 100BaseT Traffic Led Optional 802 11b g wireless connection Ports connectivi...

Page 51: ...stant positions LpAm color mode YMCKO In operation 48 dB A Standby mode background noise level Acoustics tested in accordance with ISO 7779 Place for Kensington lock Data encryption for magnetic encod...

Page 52: ...ErP 2009 125 CE RoHS 13 56 MHz PLL ASK semi duplex operation Certifications and declaration of conformity Power supply module 100 240 Volts AC 50 60 Hz 1 7A Printer 24 Volts DC 2 7 A Power supply Min...

Page 53: ...kkontakt FCC Federal Communications Commission notice Radio frequency interference in the United States Part 15 Subpart A Section 15 107 a and Section 15 109 a Class B Digital device Additional inform...

Page 54: ...same way as a basic card printer The BadgePass encoder encodes the magnetic stripes in a single pass then runs a data check Although able to be configured as high coercivity HiCo or low coercivity Lo...

Page 55: ...at the magnetic stripe is facing downwards as shown below 1 Open the printer card feeder as shown 2 Insert a maximum of 50 cards of thickness 0 76 mm Hold the cards as shown in the diagram magnetic st...

Page 56: ...netic stripe that is encoded with high coercivity is more resistant to external disturbance than a magnetic stripe encoded using low coercivity Encoding via an application is used to encode magnetic s...

Page 57: ...cleaning runs every 1000 cards inserted the read write process fails with more than one card it is recommended to run an advanced printer cleaning sequence manually please see the Maintenance section...

Page 58: ...is used to program chips to ISO 7816 2 standards The contact station is a module installed either in the factory or on site by your BadgePass dealer It is located over the path taken by the cards and...

Page 59: ...rds as shown below 1 Open the printer card feeder as shown 2 Insert a maximum of 50 cards of thickness 0 76 mm smartcard contact upwards Ensure the cards are positioned as illustrated in the diagram 3...

Page 60: ...is also connected to an external coupler to program the chip Contact station interface DB 9 connector pins Smartcard contact points 1 C1 V c c 2 C2 reset 3 C3 clock 4 C4 reserved 5 C5 ground 6 C6 Vpp...

Page 61: ...ct station and stops underneath it The contact station is pushed downwards to make contact with the card The printer connects the contact station to the DB 9 connector The chip can be programmed via t...

Page 62: ...c command the card is positioned close to the antenna such that the card lies within its radio range Reading data from or writing data to the card can then start The programming sequence for a chip is...

Page 63: ...ket and into a COM port on the computer Computer connection A sequence of commands must be sent via the printer s interface to insert a card in the printer then position it close to the antenna to est...

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