16
STANDARD WARRANTY CONDITIONS
B&S Commercial Kitchens Pty Ltd of 57 Plateau Road, Reservoir, Victoria (hereinafter called ‘B&S’) undertakes by this
warranty, that B&S or its agent will pay for the cost of labour and parts which B&S or its agent find defective for:
K+ Range - fifteen (15) months from date of installation.
B+S Black Range - eighteen (18) months from date of installation.
Verro Range - twenty four (24) months from date of installation.
The liability of B&S under this warranty is limited to the repair or replacement of defective goods or components. All
other costs including, without limitation, cartage, carriage and installation shall be borne by the purchaser.
.
Warranty labour is supplied free of charge during business hours (8 a.m. to 4 p.m. AEDST) Monday to
Friday. Should warranty work be requested outside of our normal working hours, a labour charge will be
applied equivalent to a normal hour rate, with out of hours penalty rates. Penalty rates amount must be
borne by the purchaser. Claims for non-covered parts, no faults found, travel over 100km or other items
outside our standard terms and conditions will be chargeable.
1.
This warranty applies only for mainland Australia and Tasmania, and does not cover any service consequent
upon accident, alterations, misuse, fire, flood or act of God.
2.
This warranty is valid only if the appliance has been installed in accordance with local regulations by a duly
authorised person, and the B&S installation instructions provided with the appliance. If in doubt, please
contact B&S or their representative for further information. No responsibility will be accepted for defects or
damages by improper installation, for changes to the product not authorised by B&S or for the operation
outside the technical specifications of the appliance.
3.
This warranty is conditional upon the appliance being used in normal commercial catering operations.
4.
This warranty is the only express warranty given by the Company. No person has authority to change or to
add to these obligations and liabilities.
5.
The Company has the right to determine whether or not a fault is caused by faulty workmanship or material or
that any part is defective.
6.
This warranty does not apply to any loss suffered through or resulting from the non-operation or the
ineffective operation of the cooking appliance or any part of the cooking appliance.
7.
This warranty does not extend to goods and components thereof manufactured either entirely or
substantially of glass or similar substances, light globes, infrared or quartz tubes and electrical controls or
elements.
8.
While the goods are in custody of the seller for investigation or repair, they shall be at the risk of the
purchaser and no liability shall attach to the Company, its servants or agents for any damage occasioned to,
or loan of, the goods whatsoever.
The Purchaser must give notice to the Company immediately upon it becoming aware of the alleged
defect and in any event before the expiration of the appropriate warranty period.
B+S will endeavor to have a service technician on site for all warranty service requests within a 24 hour
period or by end of next business day at the latest. All warranty requests must be in writing by either
lodging a warranty request through B+S website or by emailing
Details of installer such as contact name, business name, telephone number and license number must be
provided to avoid any delays.
9.
Nothing in this warranty, however, shall be construed as affecting any rights you may have under the Trades
Practices Act or any other Commonwealth or State Legislation which gives you rights which cannot be
modified or excluded by agreement.
10. SPECIAL PROVISIONS
•
Cleaning of spark and ignition sensors is not covered by warranty. Damage caused by oils, water and
foodstuffs falling into burner area will not be covered under warranty.
•
Cleaning of burners due to blockage of burner orifices caused by foodstuffs and/or oils is not covered by
warranty.
•
Breakage of pilot knobs, knee valve handles and knee wands are not covered under warranty.
•
Thermocouples, piezo leads and ignitors are only covered by twelve (12) months parts and labour across K+,
B+S Black and Verro ranges.
B+S Commercial Kitchens57 Plateau Road,
Reservoir Victoria 3073 Australia
+61 3 9469 4754 | [email protected] | bscommercialkitchens.com