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Troubleshooting
The ambient temperature
is too low.
Place the meter at the
operating temperature
range 10 ~ 40 °C
(50 ~ 104 °F) for more than
10 minutes and re-test.
The ambient temperature
is too high.
Place the meter at the
operating temperature
range 10 ~ 40 °C
(50 ~ 104 °F) for more than
10 minutes and re-test.
Battery is flat or there is
a problem with the meter.
Change the battery and
if the problem persists,
contact your distributor
or nearest B. Braun repre-
sentative.
Poor amount of sample
or there is a problem with
test strip or meter.
Apply sufficient amount
of sample to a new blood
glucose test strip and
re-test. Make sure you
hear a beep sound before
removing your finger from
the test strip during tes-
ting. Conduct a control
solution test or a check
strip test.
There may be a problem
with the test strip.
The codes of the meter
and of the test strip vial
do not match.
Re-test with a new test
strip. Conduct a control
solution test.
Re-code the meter and
re-test.
The meter does
not power on.
Test does not
start after apply-
ing sample.
The result is
doubtful.
Meter is calibrated
against whole blood
from the manufacturer.
To check the accuracy
of your system use
Omnitest
®
plus Control
control solution or measure
against a labor atory device
which uses plasma.
Blood samples are not
taken at the same time.
Repeat the measurement
and take the samples
at the same time for
camparison.
Different result
in comparison
with an other
meter.
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