Appendix
41
Appendix
Care and Maintenance
Use a slightly damp cloth to wipe the base and handset, do not use a dry cloth as this may cause
electrostatic charges.
Problems
Refer to the table presented below in case of an operational malfunction
Problems
Remedies
The base indicator
light is not lit
Make sure that :
•
the power adapter is properly connected to a power socket.
•
the power connector is properly plugged into the base.
•
your fuse and circuit-breaker are in working order and that the
power socket is powered.
The handset display is
blank
Make sure the batteries are properly installed.
Place the handset on the base and fully charge the batteries.
To increase the life of your batteries, you can perform this operation
about every two months.
If these precautionary measures do not resolve this issue, replacement
batteries are available through your reseller.
As time goes by, you may notice a slight decrease in battery
performance. Use your handset until the battery is fully discharged,
and then charge it for at least 12 hours.
The handset does not
ring during an
incoming call
Make sure that the telephone is properly connected and that you have
a dial tone.
Make sure your telephone is not set to silent mode (see paragraph
Settings).
No radio link between
the handset and base
The network indicator
icon flashes
Make sure the handset is registered by moving closer to the base, if it
is registered correctly, the handset screen should display its own
handset number.
Otherwise, register the handset to the base. See “ Registering a new
handset to a base” , page 35.
You obtain a "busy"
dial tone for each
dialled number
Make sure no one else is using another handset (if the intrusion mode
is deactived).
Make sure that the dial mode (tone or pulse dialling) is compatible with
your telephone line or your automatic branch exchange.
Make sure your time limit has not run out (if activated).
Make sure you are not on call restriction (if activated)
You cannot send or
receive SMSs
Check you are subscribed to your Network Provider's Caller Display
and SMS Messaging services. The Telkom Caller Services required
are IdentiCall and Home SMS. Call 10219 for further details
Make sure you have subscribed to a caller display service.
Find out if the SMS service is in fact activated on your line.
Obtain the server numbers from your service provider and make sure
they are identical to the numbers on your handset.
Have you provided your contacts with the right terminal number?
Summary of Contents for D35C
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