Chapter 2: Agency Network Configuration 5
TASER Axon Dock Installation Manual
2.
HTTPS over port 443 (TCP) to synchronize time from youragency.evidence.com.
The dock requires only one of the above methods to be available. By default the dock uses Method #1
and requires port 80 be enabled for outbound access on the firewall. Method #2 is the most secure,
requiring no additional ports to be opened in a firewall. However, in certain rare circumstances the
HTTPS connection can fail if the clock on the dock is too far out of sync with the actual time. To enable
option two, you must select the “Require SSL For Initial Time Check” checkbox on the “Administration”
settings page.
Before being registered to your agency, the dock will perform time synchronization against “time.
evidence.com.”
The Axon system does not currently support HTTP/HTTPS Proxies. If the dock is placed on a network
where a proxy is used to access web sites, the IP assigned to the dock must be whitelisted. Depending
on the specific network setup, this may require a static or reserved DHCP IP. We recommend using a
DHCP reservation whenever possible to minimize configuration overhead.
Note:
If you are using a version of Internet Explorer below 11.0, you will need to enable TLS 1.2. Follow
these steps:
1
In Internet Explorer, on the
Tools
menu, click
Internet Options
.
2
Click
Advanced
.
3
Click the
TLS 1.2
check box.
IP Address Configuration
By default the dock uses standard DHCP to obtain an IP address from your agency network. If your
agency uses the 10.10.1.x IP address range for your internal department network this may conflict
with the default IP Address used by the configuration port (10.10.1.1). In this case it is necessary to set
the dock’s configuration network address before connecting the dock to your network the first time.
If you have any questions on setup, call TASER Customer Service at 1-800-978-2737.