10/19/21, 7:42 PM
AXIS W100 Body Worn Camera User manual
https://help.axis.com/axis-w100-body-worn-camera
62/68
Problem
Cause
Solution
destination.
Worn Manager.
Many simultaneous offloads
affect transfer speed.
Open the device in AXIS
Body Worn Manager to
check the transfer status.
Wait for recordings to be
transferred. Transfer status
history is displayed for
three days after the transfer
is complete.
Camera was undocked before
the transfer of the recording
was completed.
Open the device in AXIS
Body Worn Manager to
check the transfer status.
Dock the camera and wait
for all recordings to be
transferred. Transfer status
history is displayed for
three days after the transfer
is complete.
The time in the body worn
system doesn't match the time
of the content destination.
Make sure that the body
worn system and the
content destination
have matching time.
Out of licenses.
Check licenses and buy
additional licenses if
needed.
Recordings
have the
wrong
resolution.
The image resolution setting in
AXIS Body Worn Manager is
wrong.
Go to the camera profile in
AXIS Body Worn Manager
and set the correct image
resolution.
AXIS W100 Body Worn Camera
