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Axis Q1951-E, Manual

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10/7/21, 12:22 PM

AXIS Q1951-E Thermal Camera User manual

https://help.axis.com/axis-q1951-e

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Support tip: Password security confirmation check

Important

Axis devices send the initially set password in clear text over the network. To protect your
device after the first login, set up a secure and encrypted HTTPS connection and then
change the password.

The device password is the primary protection for your data and services. Axis devices do not
impose a password policy as they may be used in various types of installations.

To protect your data we strongly recommend that you:

Youtube
Axis

Support tip: Password security con rmation c

Support tip: Password security con rmation c

…

…

1.  Type a password. Follow the instructions about secure passwords. See 

Secure passwords

.

2.  Retype the password to confirm the spelling.

3.  Click 

Create login

. The password has now been configured.

Secure passwords

Use a password with at least 8 characters, preferably created by a password generator.

Don’t expose the password.

Change the password at a recurring interval, at least once a year.

AXIS Q1951-E Thermal Camera

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Summary of Contents for Q1951-E

Page 1: ...User manual https help axis com axis q1951 e 1 36 1 Thermal camera with AXIS Perimeter Defender 2 Horn speaker 3 Flashing beacon 4 PTZ network camera 5 Door controller 6 Surveillance center Solution overview P i t t ti AXIS Q1951 E Thermal Camera ...

Page 2: ...ter defender To find Axis devices on the network and assign them IP addresses in Windows use AXIS IP Utility or AXIS Device Manager Both applications are free and can be downloaded from axis com support For more information about how to find and assign IP addresses go to How to assign an IP address and access your device You can use the device with the following browsers Chrome Firefox Edge Safari...

Page 3: ...f you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account 3 The live view page opens in your browser Verify that no one has tampered with the firmware To make sure that the device has its origina...

Page 4: ... impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Youtube Axis Support tip Password security confirmation c Support tip Password security confirmation c 1 Type a password Follow the instructions about secure passwords See Secure passwords 2 Retype the password to confirm the spelling 3 Click Create login The password...

Page 5: ... User manual https help axis com axis q1951 e 5 36 1 Live view control bar 2 Live view 3 Product name 4 User information color themes and help 5 Video control bar 6 Settings toggle Webpage overview AXIS Q1951 E Thermal Camera AXIS Q1951 E Th l C ...

Page 6: ...tions about how to configure your device If you want to learn more about how certain features function go to Learn more You can create one or several privacy masks to hide parts of the image Youtube Axis Configure your device Adjust the image Hide parts of the image with privacy masks AXIS Q1951 E Thermal Camera AXIS Q1951 E Thermal Camera ...

Page 7: ... create a privacy mask Configuration tip Using polygonal privacy mas Configuration tip Using polygonal privacy mas Youtube Axis 1 Go to Settings Privacy mask 2 Click New 3 Adjust the size color and name of the privacy mask according to your needs AXIS Q1951 E Thermal Camera AXIS Q1951 E Thermal Camera ...

Page 8: ...nnel Find out more at axis com axis corridor format Configuration tip Privacy mask properties Configuration tip Privacy mask properties Show an image overlay Monitor long and narrow areas 1 Depending on your device turn the camera or the 3 axis lens in the camera 90 or 270 2 If the device doesn t have automatic rotation of the view log in to the webpage and go to Settings System Orientation 3 Clic...

Page 9: ...ution This section includes instructions about how to configure your device To learn more about how streaming and storage works go to Streaming and storage Important If you reduce the bandwidth it can result in loss of details in the picture Stabilize a shaky image with Electronic Image Stabilization EIS 1 Go to Settings Image Image correction 2 Turn on EIS View and record video Reduce bandwidth a...

Page 10: ... FPS Set up network storage To store recordings on the network you need to set up your network storage 1 Go to Settings System Storage 2 Click Setup under Network storage 3 Enter the IP address of the host server 4 Enter the name of the shared location on the host server 5 Move the switch if the share requires a login and enter username and password 6 Click Connect Record and watch video Record vi...

Page 11: ...d Note The maximum length of the connecting wires depends on the wire area and the power consumption of the flashing beacon Deter intruders with a flashing beacon Required hardware Connecting wires one blue and one red min area 0 25 mm max area 0 5 mm 2 2 Flashing beacon 12 V DC max 25 mA Connect the devices physically 1 Connect the red wire to pin 2 DC output 12 V DC of the camera s I O connector...

Page 12: ...l state 1 Go to System Events and add a rule 2 Enter a name for example Flashing beacon 3 In the list of conditions under Application select the perimeter defender application 4 Select Use this condition as a trigger 5 Click to add another condition 6 In the list of conditions under Scheduled and recurring select Scheduled event 7 In the list of schedules select After hours 8 In the list of action...

Page 13: ... something is detected you need to create a rule in the camera 1 Go to System Events and add a rule 2 Enter a name for example Deter with audio 3 In the list of conditions under Application select the perimeter defender application 4 Select Use this condition as a trigger 5 Click to add another condition 6 In the list of conditions under Scheduled and recurring select Scheduled event 7 In the list...

Page 14: ...o Settings System I O Ports and turn on Supervised I O Create a rule 1 Go to Settings System Events and add a rule 2 Type a name for the rule 3 In the list of conditions select Digital input and then select a port 4 In the list of actions select Send notification to email and then select a recipient from the list Go to Recipients to create a new recipient To create a new recipient click To copy an...

Page 15: ...s the time that must pass before an email is sent Create a rule 1 Go to Settings System Events Rules and add a rule 2 Type a name for the rule 3 In the list of conditions select Tampering 4 In the list of actions select Send notification to email 5 Select a recipient from the list or go to Recipients to create a new recipient To create a new recipient click To copy an existing recipient click 6 Ty...

Page 16: ...ains when the water droplets dry 2 Go to Input Type and select your audio source Edit the stream profile which is used for the recording 3 Go to Settings Stream and click Stream profiles 4 Select the stream profile and click Audio 5 Select the checkbox and select Include 6 Click Save 7 Click Close Cleaning recommendations 1 Use a can of compressed air to remove any dust or loose dirt from the devi...

Page 17: ...tion You can add either text or an image The video streaming indicator is another type of overlay It shows you that the live view video stream is live Decide which compression method to use based on your viewing requirements and on the properties of your network The available options are Motion JPEG Note To ensure support for the Opus audio codec the Motion JPEG stream is always sent over RTP Moti...

Page 18: ...duct includes one H 265 viewing client license To install additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller The Image tab contains camera settings that affect all video streams from the product If you change something in this tab it immediately affects all video streams and recordings The Stream tab contains settings for video strea...

Page 19: ...image quality but it requires storage margins Maximum bitrate MBR With maximum bitrate you can set a target bitrate to handle bitrate limitations in your system You may see a decline in image quality or frame rate when the instantaneous bitrate is kept below the specified target bitrate You can choose to either prioritize image quality or frame rate We recommend that you configure the target bitra...

Page 20: ...e the total storage required to store the video stream for a specified amount of time retention time when image quality is adjusted to meet the specified target bitrate Specify the average bitrate settings in one of the following ways To calculate the estimated storage need set the target bitrate and the retention time To calculate the average bitrate based on available storage and required retent...

Page 21: ...to axis com applications To find the user manuals for Axis applications go to axis com Note Youtube Axis How to download and install an application on How to download and install an application on Applications Several applications can run at the same time but some applications might not be compatible with each other Certain combinations of applications might require too much processing power or me...

Page 22: ...ysical access control system with reliable intrusion detection AXIS Perimeter Defender is primarily designed for so called sterile zone protection for example along a fence marking a boundary The term sterile zone refers to an area where people are not supposed to be Use AXIS Perimeter Defender in an outdoor environment to Youtube Axis How to activate an application license code on How to activate...

Page 23: ...t Software C AXIS Perimeter Defender PTZ Autotracking is a plugin to the AXIS Perimeter Defender application using the same desktop interface With the plugin you pair a fixed visual or thermal camera with an Axis Q line PTZ camera You can then maintain continuous detection coverage of a scene with the fixed camera while the PTZ camera automatically tracks and gives you closer views of detected obj...

Page 24: ...ctory default settings Loitering triggers an alarm when a person or a vehicle remains in a zone defined on the ground for more than a predefined number of seconds Zone crossing triggers an alarm when a person or a vehicle passes through two or more zones defined on the ground in a given sequence Conditional triggers an alarm when a person or a vehicle enters a zone defined on the ground without fi...

Page 25: ...hout introducing any significant functional changes or affecting any existing integrations For more detailed information about Axis product firmware strategy go to axis com support firmware Firmware is the software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may cont...

Page 26: ...ess Note When you upgrade the product with the latest firmware in the active track the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To find the latest firmware and the release notes go to axis com support firmware AXIS Device Manager can be used for multiple upgrades Find out...

Page 27: ...back to the previously installed version from the Maintenance page Problems setting the IP address The device is located on a different subnet If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets you cannot set the IP address Contact your network administrator to obtain an IP address The IP address is Disconnect the...

Page 28: ...ory default settings The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Device Manager to locate the device on the network Identify the device using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manua...

Page 29: ... to see if there is a firewall preventing viewing Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Lower frame rate than expected Can t select H 265 encoding in live view Web browsers do not support H 265 decoding Use a video management system or application supporting H 265 decodin...

Page 30: ...fects the bandwidth Simultaneous viewing of different streams resolution compression by different clients affects both frame rate and bandwidth Use identical streams wherever possible to maintain a high frame rate Stream profiles can be used to ensure that streams are identical Accessing Motion JPEG and H 264 video streams simultaneously affects both frame rate and bandwidth Heavy usage of event s...

Page 31: ...10 7 21 12 22 PM AXIS Q1951 E Thermal Camera User manual https help axis com axis q1951 e 31 36 1 Mounting bracket 2 Connection lid Specifications Product overview AXIS Q1951 E Thermal Camera ...

Page 32: ...tor 11 SD memory card slot Status LED Indication Unlit Connection and normal operation Green Connection and normal operation Amber Steady during startup Flashes during firmware upgrade or reset to factory default Amber Re d Flashes amber red if network connection is unavailable or lost Red Firmware upgrade failure NOTICE LED indicators SD card slot Risk of damage to SD card Do not use sharp tools ...

Page 33: ...rt and remove the card Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Unmount the SD card from the product s webpage before removal Buttons Control button The control button is used for Resetting the product to factory default settings See Reset to factory default settings Connecting to a one click cloud connection O3C service over the internet To...

Page 34: ...on to the 0 V DC reference point and power DC output the I O connector provides the interface to For connecting devices that can toggle between an open and closed circuit for example PIR sensors door window contacts and glass break detectors Enables possibility to detect tampering on a digital input For connecting external devices such as relays and LEDs Connected devices can be activated by the V...

Page 35: ...connect the resistors 0 to max 30 V DC Digital Output 4 Internally connected to pin 1 DC ground when active and floating unconnected when inactive If used with an inductive load e g a relay connect a diode in parallel with the load to protect against voltage transients 0 to max 30 V DC open drain 100 mA Example 1 DC ground 2 DC output 12 V max 25 mA 3 Supervised input 4 Digital output 2 pin termin...

Page 36: ...10 7 21 12 22 PM AXIS Q1951 E Thermal Camera User manual https help axis com axis q1951 e 36 36 Support pages Privacy policy Legal Libraries 2021 Axis Communications AB All rights reserved ...

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