AXIS Companion Eye mini L
Troubleshooting
Note
A hard reset will not affect your recordings.
Note
A hard reset will reset all the settings, including the IP address.
1. Switch off the recorder:
Press the power button on the front of the recorder for 4-5 seconds until you hear a beep.
2. Wait until the recorder is switched off, then turn it over to access the reset button.
3. Press and hold the reset button. Press and release the control button to start the recorder. Release the reset button after
15-30 seconds when the LED indicator flashes amber.
4. Slowly put the recorder back in its place.
5. The process is complete when the status LED indicator turns green. The product has been reset to the factory default
settings. If no DHCP server is available on the network, the default IP address is
192.168.0.90
6. Reset your cameras connected to the recorder. See
Hard reset a camera on page 17
Save a system report
1. Click
>
Save system report
.
2. When you register a new case at Axis Helpdesk, attach the system report.
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