www.axicon.com
Annual service
All verifiers need servicing every year to ensure that they measure barcode quality
in accordance with the relevant ISO/IEC standards. This verifier conformance and
alignment service (VCAS) ensures that the verifier is internally dust-free, checks
that it is focused correctly, and adjusts the hardware to account for any change in
the brightness of the LEDs used to illuminate the barcodes.
This annual service is not the same as user calibration, as it looks at the output of
the LEDs and corrects for any variance in their evenness of illumination across the
whole field of view. Over time the LEDs will fade but they will not fade uniformly.
User calibration ensures that the verifier is measuring the darkest and brightest
reflectances correctly but it cannot correct for any variance in the illumination.
After your verifier has been serviced, we will return it you with the latest version
of the software on CD together with a new calibration card, and a new user guide
that will include the new certificate of ISO/IEC conformance. You will then need
to calibrate the verifier before you use it again. The latest software can always be
downloaded free of charge from our website, www.axicon.com.
To arrange for your verifier to be serviced:
1. Contact us on
Telephone: +44 (0) 1869 351155 | Fax +44 (0) 1869 352404
Email: [email protected]
2. We will provide you with an RMA number (Return to Manufacturer Authority)
and an RMA form.
3.
Please fill in all details requested on the RMA form, including the RMA number.
4.
Return the verifier (including all cables) in its original case with the completed
RMA form, purchase order and your payment details to us at Axicon Auto ID
Ltd, Church Road, Weston on the Green, Oxfordshire OX25 3QP. We cannot take
responsibility for units returned in alternative packaging.
5.
We will normally complete the service and re-calibration of your verifier within
7-10 days.
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Axicon Auto ID Limited | PV-1072 operating manual | June 2017
