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Axel AX3000 80WMS, User Manual

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Appendix 

 
AX3000 Model 80WMS - User's Manual 

103 

Example  2

:  router  1  is  used  to  reach  both  networks  (192.168.2.xxx  and 

192.1.1.xxx): 

AX3000

Router 1

192.168.1.10

192.168.1.11

192.168.2.xxx

192.1.1.xxx

 

The AX3000 route table is: 

 

A.3 - THE DHCP PROTOCOL 

DHCP  (Dynamic  Host  Configuration  Protocol)  is  an  industry  standard  protocol 
that  lets  a  DHCP  server  (Unix,  Windows,  AS/400,  etc.)  allocate  temporary  IP 
addresses  and  other  network  parameters  to  terminals  and  PCs  when  they  are 
powered on. This can greatly simplify managing large networks. 

Summary of Contents for AX3000 80WMS

Page 1: ...AXEL Platine Terminal AX3000 Models 80WMS USER S MANUAL February 2015 Ref AX3E 1236 WMS 2...

Page 2: ...f cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com The information related to firmware 1236d in this document is subject to change without notice AXEL assumes no responsibili...

Page 3: ...a Determining the TCP port 11 b Determining IP address 11 2 2 4 Stage 4 Receiving the firmware download 12 2 2 5 Stage 5 Receiving the configuration file 12 3 INTERACTIVE SET UP 15 3 1 SETTING NETWORK...

Page 4: ...ies 40 3 3 2 Authentication 41 3 3 3 Display Parameters 42 3 3 4 Additional Parameters 42 3 3 5 Redirected Resources 43 a Declaring a Redirected Printer 44 b Declaring a Redirected COM LPT Port 46 c R...

Page 5: ...on 62 3 6 3 Factory Settings 63 3 6 4 Local Store 63 4 USING THE AX3000 65 4 1 SWITCHING ON THE AX3000 66 4 2 LOCAL DESKTOP 66 4 2 1 XP Style Taskbar 67 4 2 2 Classical Taskbar 68 4 3 MULTIPOINT SESSI...

Page 6: ...ftware 89 5 2 2 VNC Remote Control 90 5 2 3 Interactive Telnet Set Up 90 5 2 4 Batch Remote Set Up 91 a Header 92 b Substitution Commands 92 b End of File 93 APPENDIX 95 A 1 USING THE INTERACTIVE SET...

Page 7: ...A 6 1 Reload Factory Settings 115 A 6 2 General Level Advanced Parameters 116 a Network Menu 116 b Keyboard Screen Menu 117 c Mass Storage Devices Menu 117 A 6 3 Session Level Enhanced Parameters 118...

Page 8: ......

Page 9: ...Introduction AX3000 Model 80WMS User s Manual 1 INTRODUCTION...

Page 10: ...n to the AX3000 Chapter 2 First Boot Time Chapter 3 Interactive set up Chapter 4 Using the AX3000 Chapter 5 Remote Administration Appendices The following appendices give more detailed information A 1...

Page 11: ...Introduction to the AX3000 AX3000 Model 80WMS User s Manual 3 1 INTRODUCTION TO THE AX3000...

Page 12: ...ating system These functions are Screen refresh resolution performance High robustness and availability No memory fragmentation Totally virus proof Instant boot No Embedded Applications Embedded appli...

Page 13: ...eversing a failed software upgrade Despite its advanced technology the Axel terminal is managed like a traditional terminal The set up is designed to be equally accessible from the terminal or remotel...

Page 14: ......

Page 15: ...Initial Power On AX3000 Model 80WMS User s Manual 7 2 INITIAL POWER ON...

Page 16: ...use Auto Configuration used in conjunction with AxRM this function allows the terminal to automatically receive new firmware and or a configuration At any time pressing Ctrl Alt Esc will enter MultiP...

Page 17: ...te to enter the full interactive set up see Chapter 3 press Ctrl Alt Esc instead of confirming this dialog box 2 2 AUTO CONFIGURATION The Auto Configuration feature allows a brand new out of the box t...

Page 18: ...obtain an IP address and possibly of other parameters a DHCP request is sent If a DHCP server is available its IP address is shown in the status line Auto conf DHCP aaa bbb ccc ddd The terminal passes...

Page 19: ...M PC A DNS alias can be used to allow the AxRM PC to have two names i e its original name AND axrmserv Method 3 If axrmserv cannot be resolved as a final attempt the terminal assumes AxRM resides on t...

Page 20: ...screen provides the status From this stage the mechanism cannot be aborted Note that firmware downloading may not have been specified by AxRM in which case the procedure passes directly to stage 5 The...

Page 21: ...al Power On AX3000 Model 80WMS User s Manual 13 Note if the firmware is updated the new version is displayed After the configuration file is received the terminal reboots The terminal is now ready for...

Page 22: ......

Page 23: ...Interactive Set Up AX3000 Model 80WMS User s Manual 15 3 INTERACTIVE SET UP...

Page 24: ...minal PC See Chapter 5 2 3 Note the set up can be password protected in which case the password must be entered to access the quick set up dialog box For more information see Chapter 3 2 7 Note the fo...

Page 25: ...eral Parameters the terminal identification and the interface activation Ethernet Interface static or dynamic IP address DNS protocol and router management Servers manages the server list SSL Security...

Page 26: ...ction name for RDP or ICA connections though this can be changed If the terminal name is to be used as a DNS name i e registered to a DNS server an extension is required This extension is called DNS d...

Page 27: ...ing the discover operation This comment will allow the terminal to be easily located within the database 3 1 2 Ethernet Interface To set the Ethernet interface properties select the Configuration Netw...

Page 28: ...tatic or dynamic IP address The DNS protocol The router management a Static or Dynamic IP Address The DHCP protocol allows the terminal s IP address and other parameters to be obtained at the boot tim...

Page 29: ...n t understand this but is doesn t sound right User Class Identifier allows the DHCP server to assign settings in regards of a class of device Trace Mode in the event of problems this mode allows the...

Page 30: ...CP protocol is enabled the terminal name is registered by the DHCP server Requirement the DDNS function Dynamic DNS must be supported by the DHCP server See Appendix A 4 3 By the terminal the terminal...

Page 31: ...nation servers or networks Select Other Routers The following dialog box is displayed Any such router must be identified with 3 parameters The router s IP address The target IP address destination The...

Page 32: ...s or DNS name Delete a Server select the server and press Delete Change a Server move the highlight cursor over the name or IP address of the server and enter the new value Note the default DNS domain...

Page 33: ...e are two further optional checks Date Verification requires an NTP time server to be configured See Chapter 3 2 6 A check is made to confirm the connection request is initiated between the Valid Afte...

Page 34: ...s switched on CAPS Led Initialization this led lights when the AX3000 is switched on Repeat Key Delay sets the duration of a key being held down before it starts to auto repeat values no low medium or...

Page 35: ...WMS User s Manual 27 3 2 2 The Screen Select the Configuration Terminal Screen menu a Graphical Environment Parameters are Resolution the default value of the monitor is automatically detected and use...

Page 36: ...oard is used or data is received from the server Yes keyboard only The display is only restored when the keyboard is used Display logo a logo can be displayed during the screen saver This is either th...

Page 37: ...box for calibration Follow the instructions and touch the screen where s are displayed Events sent USB touch screens only two modes are available Click Only a mouse click event is sent when the screen...

Page 38: ...character size The taskbar settings The use of the local desktop is described in Chapter 4 2 Select the Configuration Terminal Local Desktop menu a Theme The theme settings are Character Size standar...

Page 39: ...status Display Labels only for XP style when this option is enabled the MultiPoint session label is displayed with the icon Enable this option allows the taskbar to be enabled disabled But the taskba...

Page 40: ...ng an unexpected operation the terminal sounds a beep Remote the beep is requested by the server escape sequence Sounded for set if the remote alert is played for Front session only or for Any session...

Page 41: ...USB devices can be selected by their types Mass Storage devices memory sticks hard drives CD DVD reader Audio devices Video devices webcam Other devices not a mass storage an audio or a video device F...

Page 42: ...the keyboard nationality is given by the Configuration General Keyboard menu This setting is used by default for Windows sessions and if listed and selected no further action is required This same na...

Page 43: ...rmation can be automatically obtained via the DHCP protocol See Chapter 3 1 2 The date and time can be displayed within the terminal taskbar The following option allows the display formats to be selec...

Page 44: ...tion Daylight Settings The following dialog box is displayed Enter the following parameters for each transition time Transition Day day number day and month For example Last Sunday of March for daylig...

Page 45: ...tion purposes The parameters are Remote Control Allowed yes or no User s Authorization Required possible values are No Mandatory Yes automatically accepted Yes automatically refused Note for the two l...

Page 46: ...Select the Configuration Terminal Password dialog box to set change or delete the set up password Enter the following parameters Enter a new password enter a new password of maximum five characters o...

Page 47: ...to No See Appendix A 6 2 IMPORTANT if the password is not known the super password yaka can be used Only from the local interactive set up and only if Administrator Hot Key disabled is set to No See A...

Page 48: ...to Connection if this parameter is set to yes the connection will be automatically established when the AX3000 is powered Otherwise the user can click the MultiPoint session icon to establish the conn...

Page 49: ...ain default value for the Windows domain field of the Login screen Local Authentication enabling this parameter allows a secure NLA connection to be correctly supported by using a local authentication...

Page 50: ...to be set The availability of these parameters depends of the Type value Default these three parameters are issued from general settings see Chapter 3 2 2 When general settings are modified these thr...

Page 51: ...me is the terminal name see Chapter 3 1 1 Console Mode when set to yes the RDP connection will take remote control of the Windows Server main console Optimized Screen Refresh smooth video playback esp...

Page 52: ...st be declared at the physical connection port level See first sub section a then c Mass storage devices see sub section c Smartcard readers see sub section c COM LPT ports before being redirected eac...

Page 53: ...alog box of the Printer port menu Configuration Ports xxx For example the Usb1 port Set the Active parameter to As Printer or As Printer and COM Then select Printer Parameters The following box is dis...

Page 54: ...ay before the terminal reports the error to Windows Save Printing Option when the default printer configuration is modified on the server side this option allows the terminal to store this configurati...

Page 55: ...port or As Printer and COM Then select COM Port Parameters The following box is displayed These parameters are Port Name redirect COM port name from COM1 to COM255 The COM port declaration is complete...

Page 56: ...dio set or not the classic audio redirection play or play and record The audio quality and the amount of audio data can be customized in the bandwidth option See next chapter USB Drive set or not the...

Page 57: ...option allows the Connection Speed to be set The value will set by default some User Experience options All these features can be enabled disabled To enable a feature set it to x Desktop Background th...

Page 58: ...to store images in a non visible part of the VGA memory This parameter can be enabled for a single session This can both improve the AX3000 performance and decrease network traffic Compression Client...

Page 59: ...gry non computing USB devices must not be connected to the terminal fans lights as they have the potential to draw too much current and cause damage to the terminal The following USB devices are suppo...

Page 60: ...multaneously 3 4 3 Connecting a USB Barcode Reader The USB barcode reader is automatically detected by the Axel terminal A barcode reader is treated as a keyboard See previous chapter 3 4 4 Connecting...

Page 61: ...ect its logical port For example This association is maintained even if the printer is powered off disconnected or connected to the other USB port Releasing a logical port is a manual operation see Ch...

Page 62: ...ow available for the next USB device 3 4 7 Connecting a USB RS232 Adaptor a Overview A USB RS232 adaptor is normally a cable with USB connector at one end and one or more serial connectors DB9 or DB25...

Page 63: ...t allows the adaptor to be configured line parameters baud rate format service and RDP redirection 3 4 8 Connecting a Mass Storage Device Note only available with the firmware option MSC Most USB mass...

Page 64: ...loppy Disk Digital Cameras Memory Card Readers File systems generally used on most common storage devices Mass storage devices must be setup at two levels General see Chapter 3 2 5 Session see Chapter...

Page 65: ...rmation see Chapter 5 1 6 3 5 PRINTER MANAGEMENT 3 5 1 Setting Up the Printer Port Two types of ports are available for peripheral devices USB logical ports a USB logical port is automatically created...

Page 66: ...ct the server i e network printer from a list TCP Port usual value is 9100 Inactivity Time out sec the session is automatically disconnected after this inactivity delay Associated Service see next cha...

Page 67: ...ESSENTIAL that the value entered here matches the printer driver name exactly as installed on the server If the match is not exact Windows will not be able to connect the printer to the driver and the...

Page 68: ...he Configuration Ports xxx yyy dialog and enter the following parameters Service select lpd Parameters the following dialog box is displayed Printer Port Name this is the port identifier NL CR NL Filt...

Page 69: ...TCP listening port Usually 9100 NL CR NL Filter set to No Always Accept New Connection set the AX3000 behavior when an rtty connection is already established and a second connection rtty is received E...

Page 70: ...fault values are suitable For more information see Appendix A 6 2 3 6 2 Auto Configuration The Auto Configuration function lets a terminal check if new firmware and or new configuration files are avai...

Page 71: ...bout Auto Configuration stages refer to Chapter 2 2 3 6 3 Factory Settings This allows after confirmation terminal factory settings to be reloaded The current configuration is lost See Appendix A 6 1...

Page 72: ...using AxRM Axel software management For more information please consult the manual Axel Remote Management V3 Removing objects an object can be removed by pressing Del The entire local store can be cle...

Page 73: ...Using the AX3000 AX3000 Model 80WMS User s Manual 65 4 USING THE AX3000...

Page 74: ...rmation see Chapter 2 2 Auto Connection the RDP session is opened automatically if the auto connection parameter is set to yes See Chapter 4 3 1 Local Desktop if no screen session is connected the ter...

Page 75: ...eft to the right the aspect of this taskbar is A Desktop icon to come back to the Local Desktop The icon of the MultiPoint session if connected with the label if the Display label option is enabled Se...

Page 76: ...r 4 2 5 USB drive status Only displayed if a USB drive is attached read in progress write in progress media not present of unsupported format Attaching or detaching USB devices when the USB Port redir...

Page 77: ...ite in progress 4 3 MULTIPOINT SESSION 4 3 1 Creating a Session Click the MultiPoint icon or the taskbar to open the session First the terminal checks if the server is actually a MultiPoint server Thi...

Page 78: ...opening a NLA secured session 4 3 3 Checking the SSL Certificate When an SSL connection is established the SSL server certificate may be checked Only if a CA certificate is installed in the AX3000 Lo...

Page 79: ...d by one of following ways Ctrl Alt D This keystroke is locally processed by the AX3000 and works regardless the operating system The taskbar yellow key icon If the user closes the session the behavio...

Page 80: ...d Ask each time a box showing all eligible devices is displayed The user can tick x or untick a device for starting or stopping the redirection For example Note if the While the session is running opt...

Page 81: ...or to lock the screen rather than logging out Note the lock screen means the AX3000 screen is blanked but the current sessions are still connected and active There is no way to enter the AX3000 Set Up...

Page 82: ...3 2 8 Resetting the AX3000 If the password is forgotten the only way is selecting the Shutdown button After power cycling it the AX3000 administrator will be able to modify or remove the screen saver...

Page 83: ...nning option is set to Ask each time See Chapters 3 2 5 and 4 3 5 4 5 REBOOTING OR TURNING OFF THE AX3000 In addition of the on off switch an AX3000 shutdown function is available Press Ctrl Alt Del o...

Page 84: ...C Keyboard Action Ctrl Alt Esc Enters the AX3000 MultiPoint Set Up Ctrl Alt S Locks the screen Ctrl Alt D Closes the RDP session Ctrl Alt Del Shuts down the AX3000 Ctrl Alt i Information about the cur...

Page 85: ...Administration AX3000 Model 80WMS User s Manual 77 5 ADMINISTRATION...

Page 86: ...stick or network Ping command Connection management Interface information USB device list 5 1 1 Handling a Configuration File with a Memstick A configuration file is a text file It can list some or al...

Page 87: ...nually entered or located with the File Explorer button Click the Transfer button to launch the operation b Send a Configuration File to the Terminal A configuration file can be sent to the terminal S...

Page 88: ...rom a MemStick Select the Upgrade Firmware Update from USB menu from the AX3000 set up The following box is displayed When Archiving the configuration option is selected before the firmware upgrade th...

Page 89: ...atic procedure The necessary parameters will already be available from a bootp server Note AxRM can act as a bootp tftp server IMPORTANT the terminal will automatically reboot to perform this operatio...

Page 90: ...this box For each session the following information is displayed No session number Type always TSE State the possible values are Established the session is connected Closed the session has ended Syn...

Page 91: ...h the information displayed select the REFRESH button b TCP Server and TCP Client Connection Information To go further with connection information two additional statistics dialog boxes are available...

Page 92: ...te the possible values are Established the session is connected Closed the session has ended Syn sent connection request in progress Time Wait connection close in progress Local Socket IP address and...

Page 93: ...ation Network Ethernet Interface State menu Note this information is automatically updated every 5 seconds To force an update use the Refresh button In the above dialog box the following information i...

Page 94: ...led renewing renewing the leased IP address to the DHCP server which answered selecting rebinding renewing the leased IP address to any DHCP server broadcast DHCP Server IP address of the DHCP server...

Page 95: ...te in progress Dhcp update done by the DHCP server the terminal had been informed to forgive the update c Statistic The statistics box is the following Correct Frames Output and Input are the number o...

Page 96: ...The Diagnostics USB menu lists the connected USB devices For example For each line the number is the USB physical port number The associated label is given by the USB product itself If the USB product...

Page 97: ...oducts remotely over a network The remote Axel device is selected by its IP address or network name The software can also assign an IP address to a newly installed terminal that has not had an IP addr...

Page 98: ...of a terminal The administrator can passively watch the users screen or actively take control with his own keyboard for various support or administration purposes To set up the remote control function...

Page 99: ...2 4 Batch Remote Set Up A configuration file can list some or all AX3000 set up parameters A configuration file can either be Created with a text editor or Obtained by a remote administration command...

Page 100: ...parameters to contain substitution commands This allows variables such as the terminal name and the session number The substitution is done when a set up file is sent to the terminal this function is...

Page 101: ...is greater than the ethernet_axname length the substring is empty If X Y is greater than the ethernet_axname length the substring is truncated In event of syntax error the substitution is not done Exa...

Page 102: ......

Page 103: ...Appendix AX3000 Model 80WMS User s Manual 95 APPENDIX...

Page 104: ...TERACTIVE SET UP A 1 1 Entering the Set Up The following can be used to enter the AX3000 interactive set up Using Ctrl Alt Esc from the terminal Using the AxRM remote control command See Chapter 5 2 U...

Page 105: ...creen The AX3000 set up screen appears as follows a The Horizontal General Menu Move through the menu with horizontal arrow keys A different vertical menu will be displayed automatically as each item...

Page 106: ...ts with vertical arrow keys confirm the selected value by pressing Enter Press Esc to cancel Note pressing Enter on a Parameter field allows the default button OK Next to be selected A 1 3 Enter Data...

Page 107: ...xample to perform the above action select item1 in the main menu then select item2 in the sub menu A 1 5 Exiting the set up To exit the set up select Configuration Quit If changes have been made while...

Page 108: ...s 16 bits Class B 1 0 Network Host 21 bits 8 bits Class C 1 1 0 Network Host Thus every IP address occupies 4 bytes and contains both A network address and A host address Note all devices attached to...

Page 109: ...r IP address this router must be connected to the same network as the AX3000 Destination IP Address IP address of the host or the network to be reached Destination Type two values Host the destination...

Page 110: ...mple 1 router 1 is used to reach the 192 168 2 xxx network and router 2 is used to reach the 192 1 1 xxx network AX3000 Router 1 192 168 1 10 192 168 1 11 192 168 2 xxx Router 2 192 168 1 12 192 1 1 x...

Page 111: ...68 1 11 192 168 2 xxx 192 1 1 xxx The AX3000 route table is A 3 THE DHCP PROTOCOL DHCP Dynamic Host Configuration Protocol is an industry standard protocol that lets a DHCP server Unix Windows AS 400...

Page 112: ...IP address Generally an IP address is dynamically assigned out of a pool of IP addresses However static IP addresses can be associated to AX3000s for instance when the AX3000 s print server is used Th...

Page 113: ...time re negotiations are totally invisible to the AX3000 user Only error messages are displayed see next chapter Note enter the set up to find out the AX3000 IP address or other parameters offered by...

Page 114: ...hutdown Note the AX3000 Trace Mode allows a trace of data exchanged between the AX3000 and the DHCP server see Chapter 3 1 This is useful to diagnose problems A 4 THE DNS PROTOCOL The DNS protocol Dom...

Page 115: ...n procedure concatenates another character string to this name the default DNS domain name For more information see Chapter 3 1 2 Example as400 is concatenated with servers axel com to create a full n...

Page 116: ...ncomplete Name the resolutions are first done with the defined default DNS domains If unsuccessful a new resolution is performed with this incomplete name Example of name resolutions looking at the ho...

Page 117: ...e DNS servers and not iterative search This means that the DNS server must search itself for a DNS server which is able to resolve the required name The resolution operation depends on the number of D...

Page 118: ...ccesses Connecting to as400 servers axel com 23 Telnet Session number 1 Resolving Resolved 192 168 1 180 Connected Explanation the AX3000 attempts to resolve as400 servers axel com The resolution proc...

Page 119: ...itself a By the DHCP Server Important the DHCP server must support the DDNS Dynamic DNS function To register the terminal name by the DHCP server Enable the DHCP protocol Set DNS Server Update to by...

Page 120: ...n Error see Chapter 3 1 Display an error a red dialog box is displayed The user may reboot the terminal or enter the set up Continue the update the entries Host Text and Pointer are overwritten Cancel...

Page 121: ...Entry starts with a keyword followed by one or more parameters The symbol is used as separator In contrast to some implementations Axel uses a keyword rather than a specific number The actual number...

Page 122: ...vender option for auto configuration Click OK to exit this box and OK again to exit the former box 3 In the left panel select Server Options then right click Configure Options Within the available opt...

Page 123: ...eing used The table below gives examples AxRM Network Location IP address TCP port axrmserv mypc 82 mypc DNS resolution 82 axrmserv 82 The IP address will be given by the method 2 or 3 see chapter 2 1...

Page 124: ...Tuning a Network Menu IP Address Set by Ping this parameter allows or disables the AX3000 IP Address to be set by a ping command See Appendix A 6 4 Allow Network Discover by default SNMP requests are...

Page 125: ...to yes the consultation mode and the super password don t allow the set up to be entered Frequency by default the Frequency is set to 60Hz An alternate value is available 75Hz Auto H V Polarity by def...

Page 126: ...drive parameters are Access Permission Read Only and Read Write Driver Letter mnemonic given to the Windows server Important this box allows global parameters to be set up It is necessary to also enab...

Page 127: ...ch the TCP data is stored It is not advisable to modify these two values unless the input data flow is not continuous i e the data flow pauses and resumes regularly during scrolling c The Time to Live...

Page 128: ...ame TCP port for an AX3000 resource to avoid phantom sessions or to identify connections This is the fixed port assignment With this method the AX3000 resources are always session 1 1024 net1 1035 net...

Page 129: ...l or remotely change an existing IP address The procedure is to manually modify the ARP table of your computer Unix Linux Windows An ARP table entry is composed of IP addresses and Ethernet MAC addres...

Page 130: ...0411 Arabic Egypt 0C01 Korean 0412 Arabic Iraq 0801 Latvian 0426 Arabic Jordan 2C01 Lithuanian 0427 Arabic Kuwait 3401 Macedonian FYROM 042F Arabic Lebanon 3001 Malay Malaysia 043E Arabic Libya 1001...

Page 131: ...Nicaragua 4C0A English Philippines 3409 Spanish Panama 180A English South Africa 1C09 Spanish Peru 280A English Trinidad 2C09 Spanish Puerto Rico 500A English United Kingdom 0809 Spanish Paraguay 3C0A...

Page 132: ...Enter the AX3000 interactive set up and select A 7 1 Hardware Information The AX3000 hardware information is FKx BVyyy FKx is the circuit board code FK stands for Flash Key BVyyy is the boot code ver...

Page 133: ...untries BR Brazil IS Iceland CZ Czechoslovakia PL Poland DK Denmark PT Portugal EE Estonia RU Russia FI Finland SI Slovenia FR France SK Slovakia GR Greece TR Turkey BR Brazil yywwi is the year and th...

Page 134: ......

Page 135: ...PERSONAL NOTES...

Page 136: ...14 Avenue du Qu bec B t K2 EVOLIC BP 728 91962 Courtab uf cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com...

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