background image

 

 

 

EaZy Networking Setup 

(Continued)

 

 Account for Cloud Service

 

h) Complete the setup. 

i) Return to the address book. 

 Check your account. 

 Check your account 

information. 

 Buy our data plan online. 

 

 

 

 

Your camera is added to 
EagleEyes cloud server 
successfully, and you’re ready 
to use the camera. 
Choose “

Close

” to complete 

the setup, or choose “

Add 

another device

” to add more 

EaZy Networking cameras. 

Your camera is added to the address book with a cloud icon on it. 
Enable Push Video if needed. 

Select the camera and see if you can see live view.   

There will be no more necessary to memorize the address, user 
name, password and port number to access your camera. 

Note

Currently this service is available only on iOS / Android mobile 

devices. Remote surveillance on PC will be available later. 

Select “

Setting

” on the top right corner in the address book to 

configure or check the cloud service. 

 Service log in / log out 

 Check your account information.   

.Share your camera / data allowance 

 

Buy our data plan online 

Note

You must log into the service first to see your camera. 

Check your account information, 
such as how much data allowance 
has been used and how much is 
available, and the expiration date 
of your purchase. 

Select any of our data plans to 
keep your camera online when the 
free data allowance is up. 
Currently the plans for 1GB (USD 
1) and 7GB (USD 5) are available. 

 Q&A

 

Q11: My LED indicators are not 

always

 on. What should I do? 

A11

:  

 LAN

 Internet

 

Please check… 

off 

off 

No power. Check if the power is connected well. 

flashing

flashing 

Networking failed. Check if your RJ45 network cable is 
connected well, or replace with a new one.   

on 

flashing 

Flashing frequency: on 100 ms, off 500 ms 
Failed to connect to Internet. Check if your router is 
configured well for Internet access. 

Make sure DHCP function of the router is 
enabled. 

on 

flashing 

Flashing frequency: on 5 sec 

 off 0.5 sec 

 on 0.5 

sec 

 off 0.5 sec 

 on 5 sec 

 

Q1: What’s the difference in connection between P2P and relay server? 

A1: Please refer to the illustration in the section “

Free EaZy Networking 

Connection

”.  

In most cases, the device is connected via P2P. Connection via the relay 
server is only applied to some complex environments such as the 

private 

IP-based network environment

 used by a large enterprise.   

Q2: How fast is the connection via the cloud service? 

A2: There is no speed limitation of P2P connection.   

For connection via the relay server, the speed of the paid data plan is 
10FPS@512kbps, and the speed of free connection is 1FPS@64Kbps. 
(Each new EaZy Networking device will enclose a 2GB data plan for free.) 

Q3: Where to purchase a data plan for the relay server? 

A3: Apple Store and Google Play. 

Q4: How to use the AVTECH cloud service on the web browser? How to 

configure Buddy Share? 

A4: Please visit 

ez.eagleeyes.tw

For more information, please refer to 

www.youtube.com/watch?v=1N8EPiCKnOs

.

Q5: How many devices can be added to one cloud account? 

A5: As many as you want. If you want to see more than four devices on 

EagleEyes, please download the app, EagleEyes Plus. 

Q6: How fast will 2GB free data allowance be used up? 

A6: Approximately 2,185 minutes. 

Q7: Can a device be registered by two cloud accounts simultaneously? 

A7: No, but the owner that registered the device you want can use 

Buddy Share

 

to share the access right with you. 

 

Q8: I’m not using a router to connect to Internet. Can I connect my camera 

to Internet by using EaZy Networking? 

A8: No. A router is needed, and its DHCP function must be on. 

Q9: How to remove a camera from the cloud service? 

A9: Please do reset default on the camera. 

Q10: What are the data plans I can choose? 

A10: Log into the cloud service from EagleEyes, and select “

Buy

” to see the data 

plans we offer: 

-- USD 1 / 1GB, approx. 520 minutes 
-- USD 5 / 7GB, approx. 3640 minutes 
The usage time per plan is for reference only, and may vary based on the 
complexity of your actual monitoring area. 
For details, please see the chapter “

Account for Cloud Service

”. 

 

To check the complete user manual and free PC CMS 
software (CMS Lite), please scan the QR code or go to 

www.surveillance-download.com/user/ez.swf

 

 

 

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