AVProEdge AC-MX-88 User Manual Download Page 44 | Manualshive

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44

Troubleshooting

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Verify Power - Check that the power supply is properly connected and on an active circuit.

·

Verify Connections - Check that all cables are properly connected.

·

IR Issues - Verify correct connections - Page(s)

·

Lights indicate everything is good but still not getting a picture, this may be a bandwidth lim-
itation. See Bandwidth Chart below to verify the signal is not exceeding the bandwidth of the
Extender kit (limited to 10.2Gbps).

Bandwidth Chart

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Summary of Contents for AC-MX-88

Page 1: ...User Manual 18Gbps True 4K60 4 4 4 8x8 Matrix AC MX 88 1...

Page 2: ...PUT SETTINGS CONT 18 WEBUI I O CONFIG OUTPUT SETTINGS 19 WEBUI I O CONFIG OUTPUT SETTINGS CONT 19 WEBUI I O CONFIG OUTPUT SETTINGS CONT 20 WEBUI I O CONFIG OUTPUT SETTINGS CONT 21 WEBUI SYSTEM IP SETT...

Page 3: ...6 QUICK NETWORK CONNECT TO WEB INTERFACE 36 IR CONTROL IR REMOTE 37 IR CONTROL EXTENSION PORT 37 RS 232 AND TCP IP CONTROL 38 COMMAND LIST 39 COMMAND LIST CONTINUED 40 COMMAND LIST CONTINUED 41 EXTRAC...

Page 4: ...broad mixture of sources and displays Features HDMI 2 0 a b 18Gbps Bandwidth Support 4K60 4 4 4 Support Full HDR Support HDR 10 12 Bit Dolby Vision HDR10 and HLG Support HDCP 2 3 and all earlier vers...

Page 5: ...Specifications 5...

Page 6: ...6 Front and Rear Panel Overview...

Page 7: ...f the matrix 9 To Enable Disable DHCP press and hold INPUT 1 and INPUT 4 at the same time for 3 seconds With the matrix connected to the local network using a computer on the same network open up a we...

Page 8: ...show Simply click UPDATE 13 If a new update is available a file will automatically be selected simply click the UPLOAD button to load the firmware files to the Matrix Uploading does not install the F...

Page 9: ...uts Living Room Bedroom Den etc under the Video Output Settings Label 18 Set the HDMI Video Scaling if needed HDMI outputs can down scale a 4K signal to 2K 1080P or down scale a 4K 4 4 4 signal down t...

Page 10: ...sync now it is time to go through the rest of the settings to maximize the setup Starting with the input side with the EDID and Audio Mode settings 1 With the WebUI open navigate to the I O Conifg tab...

Page 11: ...ns the HDMI source is detected red means that the source is not detected If red verify that source is powered on and that the HDMI cable is properly connected to the source and to the back of the matr...

Page 12: ...ing mode you can choose to No Scaling off 4K to 1080P or 1080P to 4K Auto Will automatically scale based on the connected syncs EDID No Scaling Default Signal remains untouched 4K to 1080P Down scales...

Page 13: ...e Zones Matrix This mode allows you to matrix the extracted audio ports independently from the HDMI out puts In this mode you there will be a Tab for the extracted audio under the Matrix page allowing...

Page 14: ...ight of the volume slider This will bring up the Audio Configuration Page Here you can choose from 8 different EQ settings change the Left Right balance and set the audio delay 6 Delay eight settings...

Page 15: ...eo INPUTS and OUTPUTS Click on the INPUT number to select example below shows IN 1 With the INPUT selected simply click on the OUTPUT you want to send that source to Note If you rename the INPUTS OUTP...

Page 16: ...nput default or Bind to Output then this tab will not be visible example below See Page 14 Advanced Setup WebUI Extracted Audio Output Settings for more info Click on the INPUT number to select exampl...

Page 17: ...ote There is a 15 character limit to this field the name will replace the default IN throughout the rest of the WebUI for instance the Video Matrix tab Input Settings Enable switch Use this enable dis...

Page 18: ...1080P_8CH 4 1080P_3D_2CH 5 1080P_3D_6CH 6 1080P_3D_8CH 7 4K30HZ_3D_2CH 8 4K30HZ_3D_6CH 9 4K30HZ_3D_8CH 10 4K60HzY420_3D_2CH 11 4K60HzY420_3D_6CH 12 4K60HzY420_3D_8CH 13 4K60HZ_3D_2CH 14 4K60HZ_3D_6CH...

Page 19: ...pful in verifying the signal chain from Matrix to sync display To disable the test pattern change the state back to Enabled default WebUI I O Config Output Settings WebUI I O Config Output Settings Co...

Page 20: ...fault this will be Enabled Green To change the setting simply click to switch Disabled Red there will be no Audio passed on that extracted au dio port both Toslink and balanced 5pin will be muted Outp...

Page 21: ...ce Use this slider to adjust the Left Right balance Note Default is 0 zero value can be 10 10 Output Settings Delay ms Audio delay drop down has eight available settings these are measured in millisec...

Page 22: ...drop down has two options 1 Manual 2 Automatic DHCP Default out of the box will be set to Automatic DHCP the IP Address Subnet Mask Gateway Primary DNS and Secondary DNS will be assigned by your netw...

Page 23: ...Up Down arrow buttons to increase decrease the number WebUI System Admin Web Interface This switch has two options Red Disabled Default and Green Enabled When enabled green there will be three fields...

Page 24: ...change Default Username user Default Password user123 Once the desired Username and Password has been entered click the green APPLY button to set Note The webpage will reload to the Log In page With b...

Page 25: ...use the System tab to check for new Firmware OTA over the air This will check the firmware versions currently loaded on the AC MX 88 and compare to the latest available If it is up to date you will se...

Page 26: ...or simply leave all files options selected If the version currently installed not newer then that update will be skipped automatically Once the progress bar hits 100 click the CLOSE button the firmwa...

Page 27: ...nnection Input Settings EDID Use these four drop downs to select your preferred EDID The available combinations are as follows 1 1080P_2CH 2 1080P_6CH 3 1080P_8CH 4 1080P_3D_2CH 5 1080P_3D_6CH 6 1080P...

Page 28: ...will see a canned 1080P No 3D SDR 2CH EDID applied to IN 1 Any EDID change once applied will display here Signal Info shows the connected source s current output information This includes Timing Colo...

Page 29: ...Reset Connected Device EDID shows the connected sync s preferred EDID information and current state This includes Manufacturer Monitor Name Sink Device Type Preferred Timing Supported Audio Formats 3d...

Page 30: ...ox and type a GET STA Click the green arrow or hit ENTER RETURN on your keyboard The the command response will show in the field below CLEAR CONSOLE Button This button will clear the current console s...

Page 31: ...el display will change to the SWITCH menu showing the current IN OUT routes Press the corresponding OUTPUT button top row to set Front Panel Control Scaling The AC MX 88 has scalers built into every o...

Page 32: ...through 4 on the bottom row that corresponds with the OUTPUT Display or Sink Device you would like to change the scaler settings on it will stay lit 2 Use the Scaler Control buttons on the bottom rig...

Page 33: ...e default 1 Press and hold 3 sec BYPASS from the audio settings top right of machine 2 Toggle selection by pressing the UP and DOWN buttons 3 Once a desired selection is found quick press the BYPASS b...

Page 34: ...BYPASS to control the delay 4 The current setting will be indicated on the LCD screen Audio Matrix Control Once in Matrix mode for audio the extracted audio routing on the AC MX 88 can be controlled f...

Page 35: ...ID options by pressing up or down repeatedly 4 Press the INPUT you had selected in order to apply the EDID this will still be illuminated These are the pre defined EDID settings that you can toggle th...

Page 36: ...to quickly and immediately connect to the matrix switch 1 Connect the LAN port into an active router port 2 On most networks you can simply type the Default IP address into any web browser The De fau...

Page 37: ...y using the IR remote supplied When routing HDMI the matrix can be controlled by using the IR remote supplied with the product battery not included requires CR2025 The labels on the left are the OUTPU...

Page 38: ...e for sending commands to the machine For TCP IP control commands use Telnet Port 23 For RS 232 use a null modem serial cable adapter and set the serial communications to 57600 n 8 1 baud 57600 no par...

Page 39: ...39 Command List Baudrate 57600 Checksum None Bit Num 8 Stop Bit 1...

Page 40: ...40 Command List Continued...

Page 41: ...41 Command List Continued...

Page 42: ...vailable to be able to route audio however you want This can be used as a separate zoned audio matrix with only using an amplifier Setting up Extracted Audio Routing You can set up Extracted Audio Rou...

Page 43: ...Down mixing on this version see AC AXION 4 Toslink Audio Port Toslink extracted audio ports support up to 5 1 digital audio You can use balanced analog outputs in a balanced system but you can also p...

Page 44: ...heck that all cables are properly connected IR Issues Verify correct connections Page s 37 Lights indicate everything is good but still not getting a picture this may be a bandwidth lim itation See Ba...

Page 45: ...ntly Repair of the equipment should only be carried out by qualified professionals as these prod ucts contain sensitive components that may be damaged by any mistreatment Only use this product in a dr...

Page 46: ...behind We really wanted to take all the red tape out of a warranty and just make is simple Our 10 YEAR NO BS warranty hinges on 3 elements 1 If you are having trouble call us We will attempt to troub...

Page 47: ...sories IR Cables RS 232 Power Supplies etc are not included in the warranty We will make ac ceptable effort to source and supply replacements for defective accessories at a discounted rate as needed O...

Page 48: ...nality issues product redevel opment is not an option Discontinued or out of production items will be credited at fair market value towards a current product of equal or comparable capabilities and co...

Page 49: ...49...

Page 50: ...50...

Page 51: ...Thank you for choosing AVProEdge Please contact us with any questions we are happily at your service AVProEdge 2222 E 52nd St N Sioux Falls SD 57104 1 877 886 5112 605 274 6055 support avproedge com...

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