AVProEdge AC-DA-14X, User Manual

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Support
Should you experience any problems while using this product, first, refer to the Troubleshooting section
of this manual before contacting Technical Support. When calling, the following information should be
provided:
• Product name and model number
• Product serial number
• Details of the issue and any conditions under which the issue is occurring
• Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Warranty
THE BASICS.
AVPro Edge warranties its products that are purchased from all Authorized AVPro Edge Resellers or direct
purchases. Products are guaranteed to be free from manufacturing defects and of sound physical and
electronic condition.
AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “red
tape” out of a warranty and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.
1. If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.
2. If it’s broke - We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an
option too, but it’s YOUR call.
3. We know you know what you are doing. We will not make you go through unnecessary steps to
troubleshoot an extender...
COVERAGE DETAILS.
AVPro Edge will replace or repair (at customer choice) the defective product. If the product is out of stock
or on back order it can either be replaced with a comparable product of equal value/feature set (if available)
or repair.
Your warranty begins at receipt of product (as confirmed by shipping firm tracking). If tracking information
is unavailable for any reason, the warranty will commence 30 ARO (After Receipt of Order). The coverage
continues for 10 YEARS.