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AVM FRITZ!Box 6360 Cable, Installation, Configuration And Operation

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AVM FRITZ!Box 6360 Cable Installation, Configuration And Operation Download Page 80

80

Troubleshooting

10

Troubleshooting

Help in Case of Errors

This chapter provides assistance if you are not able to open the user in-
terface of your FRITZ!Box, if you are having problems with the WLAN 
connection, or if you want to change the IP settings on your computer.

10.1

Errors Opening the User Interface

If an error message is returned when you open the user inter-
face, this can have various causes. Check the possible causes 
and attempt to resolve the error.

Restart the FRITZ!Box

The user interface cannot be opened or does not react.

Inconsistencies within the FRITZ!Box.

1.

Restart the FRITZ!Box.

Remove the power cable from the socket.

2.

Wait about five seconds before reconnecting to the pow-
er supply.

3.

To make sure that the FRITZ!Box has finished restarting, 
wait until the “Power/Cable” LED lights up and stop 
flashing and, if you have switched on WLAN, the “WLAN” 
LED remains lit up as well. This ensures that the 
FRITZ!Box restart has been completed.

4.

Try again to open the FRITZ!Box user interface by enter-
ing 

fritz.box

 in the address field.

Cause

Remedy

Summary of Contents for FRITZ!Box 6360 Cable

Page 1: ...Installation Configuration and Operation FRITZ Box 6360 Cable ...

Page 2: ...cription The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or ...

Page 3: ...ting a Computer to the LAN Port 16 3 5 Connecting Computer s Wirelessly via WLAN 18 3 6 Connecting Telephone Fax or Answering Machine 21 3 7 Connecting an ISDN Telephone 22 3 8 Connecting an ISDN PBX 23 3 9 Connecting an IP Telephone 23 4 Opening the User Interface 26 4 1 Password Protection 26 4 2 Saving Settings 28 5 Surf the Net 29 6 Telephone Connections 30 6 1 Entering Your Phone Numbers 30 6...

Page 4: ...ox USB Remote Connection 53 8 6 FRITZ WLAN USB Stick 56 8 7 USB Hub 56 8 8 Tips for Using USB Devices 56 9 Configuration and Operation on the Telephone 58 9 1 Instructions for Operation at the Telephone 58 9 2 Audio Signals 59 9 3 Configuring by Telephone 60 9 4 Operation at the Telephone 70 10 Troubleshooting 80 10 1 Errors Opening the User Interface 80 10 2 The WLAN Adapter Cannot Find FRITZ Box...

Page 5: ...2 Security 112 2 3 Frequency Ranges 115 2 4 Using the FRITZ WLAN Repeater N G 118 2 5 WPS Wi Fi Protected Setup 119 3 More About Network Settings 122 3 1 Network Overview 122 3 2 UPnP Settings 124 3 3 IP Settings 124 3 4 IP Address 125 3 5 DHCP Server 126 3 6 IP Network 127 3 7 Changing Network Settings 127 4 More About Internet Telephony 129 5 More about Virtual Private Network VPN 130 5 1 What I...

Page 6: ...f Network Applications and Network Devices 134 7 More Functions 138 7 1 Child Protection 138 7 2 Energy Monitor 138 7 3 Push Service Mail 140 7 4 Night Service 140 8 Customer Service Guide 142 8 1 Documentation 142 8 2 Frequently Asked Questions FAQs 143 8 3 Support from the Service Team 143 Glossary 145 Index 159 ...

Page 7: ...important instructions that must be observed to avoid malfunctions Highlighting Function Examples Quotation marks Keys Buttons Settings pages Menus Commands File paths Directory and file names F1 key Help Advanced Edit Paste Copy C My Documents Documentation Pointed brackets Joker Ext Underlined text Address to be en tered in the web browser fritz box Bold Emphasis Do not click the button ...

Page 8: ... contains hazardous components and should only be opened by authorized repair technicians Handling the FRITZ Box You can either place FRITZ Box on a horizontal surface or mount it on a wall Please note the following Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight For ideal operating conditions mount the FRITZ Box on a wall with the cables conne...

Page 9: ...e cable into account If you would like to establish wireless connections be tween FRITZ Box and the computer position the device at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec tric devices with large metal housings ...

Page 10: ...nge PBX for making telephone calls via the Internet Possibilities for connecting the FRITZ Box Cable Modem The FRITZ Box is equipped with an integrated cable modem compliant with the EuroDOCSIS 3 0 standard Up to four channels are available in both the receiving and the sending Analog telephone fax Printer storage media Computers game console network Internet at the TV cable connection USB 4 x LAN...

Page 11: ... at the FRITZ Box Connecting Computers Four computers can be connected directly to the FRITZ Box using the four LAN ports You can also connect a network hub or switch to the LAN ports so that even more computers can be connected to the FRITZ Box WLAN Access Point The FRITZ Box is a WLAN access point All computers that sup port WLAN can be wirelessly connected to the FRITZ Box Local Network All of ...

Page 12: ...B Sticks by AVM a USB hub or oth er devices see page 53 The USB port supports the USB 2 0 and USB 1 1 standards If you use one of the FRITZ WLAN USB Sticks by AVM the AVM Stick Surf technology is at your disposal Use Stick Surf to adopt the WLAN security settings from the FRITZ Box quick ly and conveniently For connecting a printer FRITZ Box has a printer server Alterna tively the USB remote conne...

Page 13: ...vice information 2 2 Requirements for Operation In order to operate the FRITZ Box you must have the following a Web browser that supports Java script for instance In ternet Explorer version 7 0 or higher or Firefox version 2 0 or higher an Internet ready cable connection compliant with the EuroDOCSIS 1 0 1 1 2 0 or 3 0 standard for connection via WLAN computer with a WLAN adapter compliant with IE...

Page 14: ...RITZ Box You receive it from your cable network operator During the first installation connect the coaxial cable to the Cable port of the FRITZ Box and to your multimedia socket Please see the instructions about setting up the FRITZ Box in section Security and Handling on page 8 The service technician of your cable network provider gener ally connects your FRITZ Box 6360 Cable to the cable network...

Page 15: ...cting to the Computer If you would like to surf the web using the FRITZ Box or to open the FRITZ Box user interface then you must connect a computer with the FRITZ Box A computer can be connected with the FRITZ Box in two differ ent ways via a LAN port wirelessly via WLAN Connection Scenarios Note the following when connecting computers to the FRITZ Box One computer can be connected to the FRITZ B...

Page 16: ...ld like to connect a computer to the LAN port of the FRITZ Box make sure the computer is equipped with a LAN port network adapter A LAN port is usually designated by the icon at left or labeled LAN Connecting a computer to a LAN port on the FRITZ Box Connecting Set aside the network cable yellow from the FRITZ Box package 1 Switch on your computer 2 If you work with a Linux operating system config...

Page 17: ...ec tion Network Cable on page 99 You can connect a computer to any of the four LAN ports of the FRITZ Box at any time Connecting a Network Hub or Switch You can connect a network hub or switch to one of the LAN ports on the FRITZ Box if you would like to connect multiple computers via LAN Connecting FRITZ Box to a network hub Connecting Set aside the network cable yellow from the FRITZ Box package...

Page 18: ...AN adapter Connecting the FRITZ WLAN USB Stick AVM Stick Surf If you are using a FRITZ WLAN USB Stick model by AVM you can establish a secure WLAN connection quickly and conve niently using AVM Stick Surf technology 1 Switch on your computer 2 Insert the your FRITZ WLAN USB Stick into the USB port on the FRITZ Box The WLAN security settings are being transmitted to the FRITZ WLAN USB Stick The Inf...

Page 19: ...e using a WLAN adapter from another manufacturer you can also establish the WLAN connection manually To do so proceed as follows 1 Switch on your computer 2 Install the WLAN adapter in your computer along with the appropriate software Please take note of the in structions in the documentation of the adapter 3 In order to establish a WLAN connection to the FRITZ Box you can use the WLAN software fo...

Page 20: ... you must convert the encryption set in the FRITZ Box to WEP For this you must change the WLAN settings in the FRITZ Box To do so proceed as follows 1 Connect the FRITZ Box and the computer using the net work cable yellow see the section Connecting a Com puter to the LAN Port on page 16 2 Start a web browser on your computer 3 Enter fritz box in the address line of the browser 4 Select the WLAN Se...

Page 21: ...ne The FRITZ Box 6360 Cable provides Internet telephony for an alog terminal devices You can connect two analog terminal devices like telephones fax machine or answering machine to the FRITZ Box Connecting an analog telephone to an RJ11 socket Analog telephones that have an RJ11 plug are connected to the RJ11 sockets FON 1 and FON 2 These two sockets are located on the back panel of the FRITZ Box ...

Page 22: ...t ISDN telephones can be con nected Connecting an ISDN telephone to the FRITZ Box Connecting Use an ISDN cable to connect an ISDN telephone 1 Connect one end of the ISDN cable with the ISDN tele phone 2 Connect the other end of the ISDN cable with the FON S0 port of the FRITZ Box CABLE CABLE P o w e r C a b l e F o n D E C T W L A N I n f o C a b l e ...

Page 23: ...th the FON S0 port of the FRITZ Box 3 9 Connecting an IP Telephone With your FRITZ Box 6360 Cable you can even use IP tele phones to make calls over the Internet IP telephones are con nected to the FRITZ Box via LAN or WLAN Connecting to a LAN Port At the LAN ports of the FRITZ Box you can connect IP tele phones using a LAN cable The ISDN PBX must support a point to multipoint line CABLE CABLE P o...

Page 24: ...s in the documentation of the de vice and in the section Configuring an IP Telephone in FRITZ Box on page 33 Connecting via WLAN IP telephones that support WLAN known as smart phones can be connected wirelessly to the FRITZ Box via WLAN Connecting a smart phone to the FRITZ Box 1 Use your smart phone to search for WLAN devices at your location 2 Select the FRITZ Box 6360 Cable from the list of WLA...

Page 25: ...mart phone is now connected to the FRITZ Box Before you can make telephone calls that take advantage of the fea tures of an IP telephone this phone must be configured once Follow the instructions in the documentation of the device and in the section Configuring an IP Telephone in FRITZ Box on page 33 ...

Page 26: ...Enter fritz box in the address line of the browser The fritz box address entry in the address field of an Internet browser The FRITZ Box user interface opens 4 1 Password Protection You can protect the FRITZ Box user interface from unauthor ized and unwelcome access by setting up a password Only users who know the password can access the user interface This protects all settings and all informatio...

Page 27: ...ing the icon with the padlock at the top right Be sure to use a password you can remember easily If you forget the password the only way to access the FRITZ Box is to restore the factory settings All settings made during operation will be overwritten Then you can open the user interface again in order to reconfigure your settings or restore the settings you saved during previ ous operation Setting...

Page 28: ...r computer This file contains all user defined settings including the account information for the telephony connec tions This settings file can be loaded back to your FRITZ Box at any time The FRITZ Box features a Wizard to accompany you step by step through the process of saving and restoring your set tings ...

Page 29: ...e FRITZ Box connects with the cable network and thus with the Internet The Internet connection can be used by any computer connected to the FRITZ Box 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance http www avm de en ...

Page 30: ...ntered deleting entered numbers Entering Internet Telephone Numbers In order to be able to make calls via the Internet with the FRITZ Box you will need an Internet telephone number from an Internet telephony provider Enter the Internet telephone number in the FRITZ Box You can enter multiple Internet numbers in the FRITZ Box The Internet numbers can be from one or from multiple different Internet ...

Page 31: ...FRITZ Box an internal fax for fax reception five internal answering machines The following telephony devices can be connected to the FRITZ Box telephones analog telephones ISDN telephones telephones with an integrated answering machine cordless DECT telephones IP telephones answering machine ISDN telephone systems PBXs ISDN PBXs for analog telephones ISDN PBXs for ISDN telephones fax machines anal...

Page 32: ...e Call acceptance Specify here whether the telephone should react to all calls or only to calls for certain telephone numbers Fax machine kind of connection used to connect the fax machine with the FRITZ Box internal name for the fax machine Call acceptance Here you define the numbers to which the fax machine should react Answering Machine kind of connection used to connect the answering machine w...

Page 33: ... answering machine should react to all calls or only to calls for certain numbers Remote inquiry which can be used to pick up mes sages from the answering machine from another tele phone line Configuring an IP Telephone in FRITZ Box If you connected an IP telephone to the FRITZ Box you still have to set up the telephone in the FRITZ Box user interface Then you can use the IP telephone to make call...

Page 34: ... is entered in the telephone book the Call List will display the name from the telephone book The Call List can be saved as a file Menu The call list is found in the Telephony Calls menu Telephone Book A telephone book is at your disposal in the FRITZ Box If a DECT cordless phone from AVM for instance FRITZ Fon MT F is registered on the FRITZ Box you can use the telephone book on this DECT telepho...

Page 35: ...hout a telephone number anony mous calls Menu The Call Diversion menu is located in the Telephony menu Blocking Calls The blocking of telephone numbers using the FRITZ Box offers you the following options Numbers and number ranges can be blocked for outgo ing calls From the FRITZ Box no outgoing calls to a blocked num ber range are possible In this manner you can block connections to certain mobil...

Page 36: ...s for which a dialing rule has been defined are established using the specified Internet telephone number Menu The Dialing Rules menu is located in the Telephony menu Integrated Fax The FRITZ Box is equipped with an integrated fax function so that you can receive faxes without having to connect a fax ma chine The integrated fax machine forwards received faxes to an e mail address or stores them on...

Page 37: ...each of which can be enabled and configured indi vidually By enabling the setting Send messages by e mail you can have recorded messages sent to you by e mail The messages are sent as audio files To check an answering machine internally enter the following keypad sequences An overview of the answering machine menu is presented on page 38 Menu The integrated answering machines can be enabled and co...

Page 38: ...enu again r Back to main menu 2 Delete all messages 3 Switch the answering machine on off 4 Record greetings 1 Record greeting message 2 Record announcement 3 Record closing announcement Record and select 1 Listen to all greetings announcements of the selected type Se lect the desired recording by pressing 2 5 Delete greeting announcement 8 Record greeting announcement End recording by pressing 1 ...

Page 39: ...MT F indicates that registration has been suc cessful The FRITZ Fon MT F is now connected with your FRITZ Box and can be used to make telephone calls If registration is not successful see the instructions for manu al registration in the manual of your FRITZ Fon MT F FRITZ Fon MT F Scope of Service FRITZ Fon MT F is optimized for connections with your FRITZ Box to provide not only telephone connect...

Page 40: ...ne to find out whether it supports either of these standards To register a cordless telephone from any manufacturer on the FRITZ Box follow the corresponding instructions in your telephone manual 7 3 Placing an Internal Call to a Cordless Telephone You can conduct free internal calls between telephones con nected to the FRITZ Box For internal calls each cordless telephone is assigned an in ternal ...

Page 41: ...Telephony Telephony Devices menu entry 4 On the Overview page select the cordless telephone you want to log off and click the Delete button Now the cordless telephone will be logged off 7 6 Enabling and Disabling DECT The DECT function is disabled upon delivery of the FRITZ Box Enabling the DECT function The DECT function is switched on when the first cordless telephone is registered Disabling the...

Page 42: ...storage device hard drive memory stick card reader a USB printer a USB hub A maximum of four USB devices may be connected to the USB hub 8 1 Connecting USB Devices Connecting a USB cable to the USB port Connection Some USB devices such as memory sticks or a FRITZ WLAN USB Stick are inserted directly into the USB port of the USB host controller on the FRITZ Box Other devices like USB printers are c...

Page 43: ... page 44 USB printers are available as network printers 8 3 USB Storage USB storage devices include hard drives memory sticks and card readers File Systems Access to USB memory devices connected to the FRITZ Box is possible via the File Transfer Protocol FTP network storage and USB remote connection functions USB storage devices using the file systems FAT FAT32 and NTFS are supported Files in the ...

Page 44: ...nu on the user inter face FTP File Transfer Protocol All of the computers in the network can access the data in the USB mass storage simultaneously via FTP Click the name of the USB storage device in the USB Devices Overview of Devices menu or open a web browser and enter ftp fritz box in the address field The folder structure of the USB storage device is displayed in the web browser The data in t...

Page 45: ...o perform automatic de tection recognize events and exchange data with each other accordingly With UPnP AV this technology has been expand ed to audio and video contents With the media server media files of all kinds of formats can be made available from the connected USB storage device via UPnP 8 4 USB Printers To connect a USB printer to the USB port of the FRITZ Box you can either enable the US...

Page 46: ...t it up without using the USB Remote Connection software the FRITZ Box manages the printer itself and makes it available as a network printer to all computers connected to the FRITZ Box Please note the following for the printer setup If you want to use the printer as a network printer the printer connection must be configured and the suitable printer drivers installed on every computer Print jobs ...

Page 47: ... Printer Port The program will be loaded to your computer 5 Follow the instructions to unpack and install the pro gram The printer port designated AVM FRITZ Box USB Printer Port will be configured Now you can install the printer drivers of the printer connect ed to FRITZ Box for this printer port Installing Printer Drivers in Windows 7 1 Click the Start button in the task bar and select De vices a...

Page 48: ... select the Control Panel 2 Select Printers 3 Click Add a printer 4 Select Add a local printer You must make this selection because the printer port on the computer functions as a local port 5 Select the setting Use an existing port and then choose the entry AVM FRITZ Box USB Printer Port from the list Click Next 6 Select the manufacturer for the USB printer connected to the FRITZ Box from the Man...

Page 49: ... this selection because the printer port on the computer functions as a local port 5 Click Next 6 In the Select a Printer Port window select the option Use the following port and select AVM FRITZ Box USB Printer Port from the list field Click Next 7 Select the manufacturer for the USB printer connected to the FRITZ Box from the Manufacturers list and then se lect the exact model from the Printers ...

Page 50: ...l Example For a laser jet printer with the example name of Laserjet4 and the PPD file laserjet ppd at a FRITZ Box with the default ad dress 192 168 178 1 on the console you must enter lpadmin p LaserJet4 E v socket 192 168 178 1 9100 m laserjet ppd You can view the PPD files installed in the system with the fol lowing command lpinfo m For More Information Please direct any questions about PPD file...

Page 51: ... Apple Computers A USB printer can be connected to the FRITZ Box for use as a network printer The printer is then available to all computers connected with the FRITZ Box 1 Open Programs System Preferences Print Fax 2 Click the symbol at the left of the bottom half of the screen The only printers that can be used are the ones whose drivers can be selected in the printer utility or for which a compa...

Page 52: ...52 USB Printers 3 Click IP Printer 4 In the Protocol field select the entry HP Jet Direct Socket ...

Page 53: ...following page http gimp print sourceforge net p_Supported_ Printers php 8 5 FRITZ Box USB Remote Connection With the FRITZ Box USB remote connection you can control connections between your computer and USB devices The computer and the USB devices are all connected with the FRITZ Box A USB device connected to the FRITZ Box is handed over to a computer via the USB remote connection function virtua...

Page 54: ...ound cards web cams video converters or TV adapters are not supported Do not use the FRITZ Box USB remote connection if multiple computers are to be able to access a single USB device con nected to the FRITZ Box at the same time network printing function Functions like FTP USB network storage and the media serv er which are provided by the FRITZ Box are not available as long as the USB remote conn...

Page 55: ...l step click Apply All USB devices connected to the FRITZ Box will be detected again The result of the changed USB settings can be viewed in the Overview of Devices Disabling the USB Remote Connection Perform the following steps to disable the USB remote con nection 1 Open a web browser on the computer for which the USB remote connection is to be disabled 2 Enter fritz box in the address line of t...

Page 56: ...mation on the various FRITZ WLAN USB Sticks by AVM and the WLAN standards each of them supports see the respective manual 8 7 USB Hub A USB hub can be connected to the USB host controller A USB hub is a device to extend existing USB ports You can connect two USB mass storage devices and one USB printer or three USB mass storage devices like a hard drive or memory stick to the USB hub 8 8 Tips for ...

Page 57: ...drives with a Y cable if they have their own power supply or use them at a USB hub with its own power supply The FRITZ Box can not defend the USB memory from ex ternal influences Thus such phenomena as voltage spikes during storms may occur and writing to older USB memory devices may corrupt the data structure due to a high number of defective structures In such cases a complete loss of data may o...

Page 58: ...lephone are confirmed with acknowl edgement tones see also Audio Signals on page 59 Correct entries are confirmed with a positive acknowl edgement tone a single tone of one second in length If the entry was not successful because of an incorrect key sequence for instance you hear a negative ac knowledgment tone an intermittent tone broken into in tervals of about 0 25 seconds 9 1 Instructions for ...

Page 59: ...r instance 1 for the extension FON 1 or 2 for the extension FON 2 DNo In place of DNo enter the destination number The destination number is the complete tele phone number of an external telephone line DNo Ext Enter either an external telephone number the destination number or the number of an analog extension of the FRITZ Box Ext Symbol Action Time in seconds Audible Signals Ring Busy signal Inte...

Page 60: ...se a wired connection to open the user interface Do Not Disturb For every analog extension of the FRITZ Box the Do Not Disturb option can be enabled by telephone When Do Not Disturb is set the telephone connected to the extension will not ring Enabling You can choose between two different Do Not Disturb op tions If you enable Do Not Disturb immediately it will remain en abled until you disable it ...

Page 61: ...o Not Disturb settings can be switched off on the telephone Enabling Do Not Disturb Immediately r81 Ext s0s Immediately enables Do Not Disturb for ex tension Ext r91ss Saves the settings Enablling Do Not Disturb for Specific Period r80 Ext s Start s End s Defines the start and end of the period dur ing which Do Not Disturb is enabled on the extension Ext r91ss Saves the settings r81 Ext s6s Enable...

Page 62: ...ion FON 1 should ring at 07 00 a m r881s time s internal telephone number s Defines the time at which the DECT ISDN or IP telephone with the specified internal telephone number will ring For instance enter r881s0700s610s if the first cordless DECT telephone should ring at 07 00 a m Cordless DECT telephones have the in ternal telephone numbers 610 615 ISDN telephones 51 58 and IP tele phones 620 62...

Page 63: ...TZ Box performs call diversion by establishing a second call for the diversion whenever a call arrives In either case call diversion to an external line will be charged at your con tracted telephone rates Call Diversion for One or All Telephone Numbers You can set up call diversion for the local outgoing call num ber Caller ID of the telephone or for any other telephone number The telephone uses t...

Page 64: ...mber r Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Diversion Immediately for All Telephone Numbers N Pick up the handset s21s DNo sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Diversion Immediately N Pick up the handset s21sr Disables call diversion immediately for the outgoing call num...

Page 65: ...dset Call Diversion Delayed for Any Telephone Number N Pick up the handset s61s DNo s telephone number r Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Diversion Delayed for All Telephone Numbers N Pick up the handset s61s DNo sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Diversion Delayed...

Page 66: ...utgoing Call Number Caller ID N Pick up the handset s67s DNo r Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Diversion When Busy for Any Telephone Number N Pick up the handset s67s DNo s telephone number r Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Diversion When Busy for All Telephone Numbers N Pi...

Page 67: ...number r Disables a call diversion setting on busy for any telephone number s67ssr Disables a call diversion setting on busy for all telephone numbers Q Wait for the acknowledgement tone O Hang up the handset Call Diversion Immediately without Ringing for an Extension N Pick up the handset r41 Ext s DNo Ext s Dial the sequence shown at left r91ss Save your settings by dialing the se quence shown a...

Page 68: ...the sequence shown at left r91ss Save your settings by dialing the se quence shown at left O Hang up the handset Call Diversion With Delay or When Busy for an Extension N Pick up the handset r44 Ext s DNo Ext s Dial the sequence shown at left r91ss Save your settings by dialing the se quence shown at left O Hang up the handset Disabling Call Diversion for an Extension N Pick up the handset r40 NSt...

Page 69: ... outside dialing This means that you will receive an internal dialing tone when you lift the handset at the corresponding extension This makes sense at any extension which is used to make many internal calls for instance between the exten sions of the FRITZ Box When automatic outside dialing is dis abled for an external call the 0 must be dialed before the telephone number CLIR on a Case by Case B...

Page 70: ...until a few seconds after the final digits are entered You have the possibility of shortening the dialing procedure by closing your entry with the r key Enabling Automatic Outside Dialing N Pick up the handset r1 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O Hang up the handset Shortening the Dialing Procedure Number r Indicates...

Page 71: ...xtension FON 1 ss internal te lephone number If you would like to call a cordless DECT ISDN or IP telephone that is connected with the FRITZ Box dial ss and the internal number of the telephone For instance enter ss610 to call the first cordless telephone Cordless DECT telephones have the internal te lephone numbers 610 615 ISDN telephones 51 58 and IP telephones 620 629 ss50 If you would like to ...

Page 72: ...er 30 seconds For instructions on how to enable and disable the function see the section on page 68 Picking up a Call N Pick up the handset s09 Dial the sequence shown at left P The call is now connected to your extension You are now connected to the caller Accepting or Rejecting Waiting Calls R2 To accept a waiting call dial the sequence shown at left Your original call is now on hold R1 To retur...

Page 73: ...on hold R2 To switch back from caller 2 to caller 1 dial the se quence shown at left Call 1 P Caller 1 is now active again and caller 2 is on hold R2 To switch back again from caller 2 to caller 1 dial the same sequence In this way you can alternate between the two connections Ending Hold O The caller on hold hangs up You can continue talk ing on the active connection R1 You end the active connect...

Page 74: ...n now conduct a second conversation while your first call is on hold R3 Dial the sequence shown at left to begin a three party conference call D Now all three participants can confer together If ei ther of the other two parties hangs up your connec tion with the remaining participant remains active O You can end the three party call by hanging up the handset R2 You can also switch from the three p...

Page 75: ...sired external number Call 2 P If the partner you dialed picks up you can con duct a second telephone conversation The original caller is still on hold R If the number you dialed is busy or the call is not answered press the Hold button again to return to caller 1 R1 To switch back to caller 1 after talking on the second connection dial the sequence shown at left Call 1 is now active again If you ...

Page 76: ...r 2 dial the star key twice and then her or his extension number Call 2 P You can now talk with caller 2 O To transfer the caller 1 to caller 2 simply hang up the handset Explicit Transfer of One Active and One Held Connection N Pick up the handset M Dial the external number of the first party Talk R Press the Hold button M Dial the number for your second external call You can now conduct a second...

Page 77: ... remains active To clear your connections while allowing the external parties to continue the call connect the parties with each other R2 You can also switch from the three party call back to the original two party connection Dial the sequence shown at left This ends the three party conference The con nection that was active last before you initiated the three party conference is now active again ...

Page 78: ... initiating a room monitoring phone call the PBX cannot generate a new call until at least one minute has lapsed You can disable the function by simply hanging up the hand set of the telephone at which you enabled it When using this feature it is advisable to activate the speak er phone function Enabling Room Monitoring N Pick up the handset or activate the speaker phone function of your telephone...

Page 79: ...rier for the specific keypad sequences to access ISDN features Entering Keypad Sequences on an Extension with Automatic Outside Dialing N Pick up the handset sr Seq Dial the sequence shown at left Seq stands for the keypad sequence you received from your tele phone carrier Entering Keypad Sequences on an Extension without Automatic Outside Dialing N Pick up the handset 0sr Seq Dial the sequence sh...

Page 80: ...es and attempt to resolve the error Restart the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the socket 2 Wait about five seconds before reconnecting to the pow er supply 3 To make sure that the FRITZ Box has finished restarting wait until the Power Cable LED lights up and stop flashing and ...

Page 81: ...ing teh Name Resolution The user interface of the FRITZ Box cannot be opened by en tering fritz box The name resolution of the FRITZ Box does not work 1 In the web browser enter the following IP address in place of fritz box 192 168 178 1 2 If the user interface cannot be reached via this address check the settings configured for your network adapter as described in the section Obtaining an IP Add...

Page 82: ...d IP ad dress of the FRITZ Box as described on page 85 Disabling Dial Up Connections The user interface is not opened a window for a dial up con nection appears instead The browser must use the network connection between the computer and FRITZ Box when the user interface is opened For this the automatic establishment of a Dial Up Networking connection must be disabled You can disable the automatic...

Page 83: ...ion Checking theProxy Settings The user interface does not appear in the window of your web browser The proxy settings of the web browser prevent the user inter face from being opened Enter the DNS name and the IP address of the FRITZ Box as an exception in the proxy settings of the web browser as de scribed here for the example of the Internet Explorer 8 1 Select the Connections settings page und...

Page 84: ...ect the Security settings page under Tools Inter net Options 2 If the Default Level button is not available for selec tion the Medium security level is already configured which means that CGI scripts can be executed in the In ternet browser 3 Proceed as follows if the Default Level button is avail able for selection 4 Select the Local Intranet icon and click the Sites button 5 In the next window c...

Page 85: ...Z Box user interface using this IP address 1 Connect the FRITZ Box to the computer using the net work cable yellow For more information see the sec tion Connecting a Computer to the LAN Port from page 16 2 Make sure that the computer obtains its IP address auto matically You can check this setting in the computer s IP settings see section Obtaining an IP Address Automati cally from page 91 3 Resta...

Page 86: ...dapters installed in notebooks must be activated by flipping a switch on the notebook Enabling WLAN The wireless network of the FRITZ Box is not found by the WLAN adapter WLAN is not enabled in the FRITZ Box If the WLAN LED on the FRITZ Box is not lit up or is flashing this means that WLAN is not enabled Press the WLAN button on the FRITZ Box The WLAN LED be gins flashing and then lights constantl...

Page 87: ...4 Select the WLAN Radio Network menu and select the Name of the WLAN radio network visible option 5 Click the Apply button 6 Remove the network cable and try again to establish a connection via WLAN 10 3 WLAN Connection Is Not Established Comparing the Security Settings for WLAN Make sure that the WLAN security settings registered in the FRITZ Box agree with the security settings of the WLAN adapt...

Page 88: ...e Proceed as described in the section Connecting a Computer to the LAN Port from page 16 2 Open the user interface in a web browser Proceed as de scribed in the section Opening the User Interface on page 26 3 Go to the WLAN Security menu and select non enc typted As a final step click Apply 4 Remove the network cable and try again to establish a connection If the attempt to connect to the WLAN usi...

Page 89: ...ns or interrupted connections Disruptions can be caused by other WLAN access points but also by de vices like baby monitors game consoles garage door open ers Bluetooth devices or wireless AV bridges which also use the 2 4 GHz frequency band In this case please test a differ ent radio channel for your FRITZ Box Alternatively you can set the radio channel to Auto This enables the Autochannel functi...

Page 90: ...tion Adjust radio channel settings 6 Select a different radio channel from the Radio channel list 7 Click the Apply button 8 Remove the network cable and check whether interfer ence continues to occur Avoid WLAN Channels with DFS The FRITZ Box loses the WLAN connection in the 5 GHz fre quency band for no apparent reason In the 5 GHz frequency area the access point is programmed to change the chann...

Page 91: ...k the Start button in the task bar and select the Control Panel Network and Internet 2 Under Network and Sharing Center click View net work status and tasks 3 From the left column select the Change adapter settings command 4 Select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 5 Under This connection uses the following items select th...

Page 92: ...Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 4 If the User Account Control window is displayed click Continue in this window 5 Under This connection uses the following items select the Internet ...

Page 93: ...aining an IP Address Automatically in Windows XP 1 Go to start Control Panel Network and Internet Con nections Network Connections and double click the LAN connection icon of the network adapter connected to the FRITZ Box 2 Click the Properties button 3 Select Internet Protocol TCP IP in the list of items used in this network connection and click Properties 4 On the General tab enable the options ...

Page 94: ...Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ethernet entry from the Show drop down menu 4 Switch to the TCP IP settings page and select the Us ing DHCP option from the Configure IPv4 drop down menu 5 Click Apply Now The computer now receives an IP address from the ...

Page 95: ...P Address Automatically 95 Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net work settings in Linux see for example http www tldp org HOWTO NET3 4 HOWTO 5 html ...

Page 96: ...e between the FRITZ Box and the network hub or switch WLAN If the computer is connected to the FRITZ Box wirelessly via WLAN deactivate the WLAN connection to the FRITZ Box in the software of the WLAN adapter or the WLAN module 11 2 Removing the Printer Port The AVM FRITZ Box USB printer port is removed using the Control Panel of the Windows operating system Removing the Printer Port in Windows 7 ...

Page 97: ...e Programs but ton is selected in the column at left 2 Select the AVM FRITZ Box USB Printer Port entry from the list of Currently installed programs 3 Click the Change Remove button This concludes the uninstallation of the printer port 11 3 Removing the Program Group Remove the FRITZ Box program group using the Control Panel of the Windows operating system Removing the Program Group in Windows 7 1...

Page 98: ...rm the next query by clicking Continue This concludes the uninstallation of the program group Removing the Program Group in Windows XP 1 Open start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Select the AVM FRITZ Box entry from the list of Cur rently installed programs 3 Click the Change Remove button This concludes ...

Page 99: ...r cable or an extension please use a standard STP type Shielded Twisted Pair Ethernet cable of category 5 or 5e Cat5 or Cat5e To extend the cable you will need a shielded RJ45 double coupling Cat5 or Cat5e with a 1 1 pin assignment You can use both straight cables and crosslink cables All components are available from special ized vendors When components of a smaller category are used reduced tran...

Page 100: ...ation procedure for a DECT handset in progress WLAN on WLAN function enabled flashing adopting the WLAN settings Switching the radio network on or off performing WPS WPS procedure aborted More than two WLAN devices are performing WPS at the same time Repeat the con nection routine Info on signals an event specified by the user Stick Surf procedure concluded flashing updating the firmware You have ...

Page 101: ... If you hold the button down longer than six seconds this function will be executed For this to work your WLAN adapter must support the WPS method 1 4 DECT Button The FRITZ Box is equipped with a DECT button The DECT but ton has two functions Paging to find a misplaced cordless telephone Press the DECT button once briefly Then all cordless telephones registered on the FRITZ Box will ring at the sa...

Page 102: ... ISDN 0 NT port S0 bus with support for ISDN telephony devices the CIP services voice telephony audio 3 1 and fax G2 G3 are supported base station for cordless phones that supports the DECT standard four LAN ports via RJ45 sockets standard Ethernet 10 100 1000 base T one USB host controller USB version 2 0 WLAN Access Point with support for wireless networks IEEE 802 11a 54 Mbit s IEEE 802 11b 11 ...

Page 103: ...d approx 212 x 145 x 30 mm Supply voltage 230 V 50 Hz Maximum power consumption 18 W Firmware can be updated Conform to CE standards Ambient Conditions Operating temperature 0 C 40 C Storage temperature 20 C 70 C Relative humidity operation 10 90 Relative humidity idle 5 95 ...

Page 104: ...U directive Ecodesign Requirements for Energy us ing Products The following norms were consulted to assess conformity EN 60950 1 2006 CTR 3 1998 06 17 EN55022 05 2008 EN 55024 10 2003 EN 301 489 1 V1 8 1 2008 EN 301 489 6 V1 3 1 2008 EN 301 489 17 V2 1 1 2009 EN 300 328 V1 7 1 10 2006 EN 301 893 V1 5 1 12 2008 EN 301 406 v2 1 1 07 2009 Euro DOCSIS 3 0 The CE symbol confirms that this product confo...

Page 105: ...r software We may at our discretion repair or replace the defective product Claims other than the right to the removal of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general speci fications not however that the software meets your individ ual requirements Delivery costs will not be reimbursed Prod ucts which have been repla...

Page 106: ... electronic scrap In accordance with European regulations and the Waste Elec trical and Electronic Equipment Act WEEE the FRITZ Box 6360 Cable as well as all devices and electronic components contained in the FRITZ Box 6360 Cable package may not be disposed with household waste Please bring these to your local collection points for disposal ...

Page 107: ...ess LAN The IEEE 802 11i standard is a security standard Standards for the Throughput Rate Data Throughput The FRITZ Box supports your choice of the standards IEEE 802 11a IEEE 802 11b IEEE 802 11g and IEEE 802 11n WLAN adapters based on one or more of the standards listed can be used for WLAN connections with the FRITZ Box The standards are intended for different frequency bands The throughputs l...

Page 108: ...lly easy to install and can be operated at any 230 V power outlet Ev erything you need to know about the FRITZ WLAN Repeater N G can be found at the web address www avm de en Produkte FRITZ_WLAN FRITZ_WLAN_ Repeater_N_G IEEE 802 11a Because this standard works exclusively in the seldom used 5 GHz range it offers the opportunity to transmit data rela tively free of interference from external influe...

Page 109: ...ore effectively than the older standards Thanks to compatibility with the 802 11g standard you can also continue to use older WLAN adapters Setting the Right Standard in the FRITZ Box The throughput rate that can be achieved in your WLAN radio network depends on the WLAN standards used by the inte grated WLAN adapters These WLAN standards must also be set in the FRITZ Box Proceed as follows to che...

Page 110: ...network are compatible with and then adjust the FRITZ Box settings according to the following information Your radio network integrates only WLAN adapters that are compatible with one or both of the following stan dards 802 11n 802 11g Set the following mode in the FRITZ Box Mode 802 11n g The 2 4 GHz frequency band will be used Your radio network integrates only WLAN adapters that are compatible ...

Page 111: ...1n 802 11g 802 11b Set the following mode in the FRITZ Box Mode 802 11n g b The 2 4 GHz frequency band will be used Your radio network integrates only WLAN adapters that are compatible with one or both of the following stan dards 802 11n 802 11a Set the following mode in the FRITZ Box Mode 802 11n a The 5 GHz frequency band will be used ...

Page 112: ... support WPA2 with AES or WPA with TKIP 2 2 Security Security is of utmost importance within radio networks Therefore it is important that no unauthorized users can reg ister in a WLAN to use its Internet access or shared network resources FRITZ Box includes settings on various levels that contribute to the security of your WLAN and thus to the security of your computers Mechanism Encryption WPA T...

Page 113: ...ta In WPA2 the AES CCMP encryption method is used The encryption method you configure here must also be supported by your WLAN adapter The user data are encrypted using an automatically gen erated key This key is regenerated at regular intervals The WPA password used may be 8 to 63 characters in length For increased security however the password should be at least 20 characters long Use numerals l...

Page 114: ... encryption Select the WPA mode WPA2 CCMP or WPA WPA2 Replace the WPA network key with a new unique val ue If your WLAN adapter supports the WPA mechanism but not the WPA2 mechanism Enable WPA encryption Select the WPA mode WPA TKIP or WPA WPA2 Replace the WPA network key with a new unique val ue If your WLAN adapter supports neither the WPA nor the WPA2 mechanism Enable WEP encryption Replace the...

Page 115: ...bort ed connections In the 2 4 GHz frequency range the European regulation au thorities have designated 13 channels for WLAN A channel can have a bandwidth of 20 MHz throughput up to 130 Mbit s or 40 MHz throughput of up to 300 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result in mutual interference For in stance if several WLANs are operated close to e...

Page 116: ...x can operate in the 5 GHz frequency band as an alternative This frequency range is used much less often than the most common 2 4 GHz frequency range In the 5 GHz frequency band your FRITZ Box occasionally may change channels automatically due to DFS Dynamic Fre quency Selection if a higher privileged user simultaneous ly claims the channel selected by the FRITZ Box This can hap pen especially whe...

Page 117: ...automatically switches temporarily to a chan nel with 20 MHz bandwidth Greater bandwidth provides for higher data throughput Increasing bandwidths also increases the probability of inter ference by wireless networks in the vicinity Large bandwidths reduce the frequency range available to other wireless net works in the vicinity Allocation of the WLAN Channels in the 2 4 GHz Range Bandwidth MHz Max...

Page 118: ...ation with the FRITZ Box It supports all com mon WLAN standards is especially easy to install and can be operated at any 230 V power outlet For more information on theFRITZ WLAN Repeater N G go to the following web address www avm de en Produkte FRITZ_WLAN FRITZ_WLAN_ Repeater_N_G Channel Frequency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 2...

Page 119: ...rol software of the WLAN adapter 1 Press the WLAN button on the FRITZ Box and hold it down for at least six seconds 2 As soon as the WLAN LED begins flashing enable the WPS function either by pressing a WLAN button or in the device s user interface depending on the device Acti vation must be started within two minutes The FRITZ Box and the WLAN device now connect with each other automatically The ...

Page 120: ...s page WPS Quick Connection 5 Select the option PIN method WPS PIN FRITZ Box specifies the PIN 6 The PIN will be displayed Enter this PIN in the control software of the WLAN adapter 7 Click Start WPS The WLAN LED on the FRITZ Box flashes slowly indicating that the WPS procedure has begun Now a secure WLAN con nection is being established between the FRITZ Box and the WLAN adapter WLAN device speci...

Page 121: ... outputs a PIN for establishing a connection 7 Enter this PIN in the FRITZ Box user interface 8 Click Start WPS The WLAN LED on the FRITZ Box flashes slowly indicating that the WPS procedure has begun Now a secure WLAN con nection is being established between the FRITZ Box and the WLAN adapter ...

Page 122: ...verview from page 122 introduces the net work overview of the FRITZ Box The sections IP Address from page 125 and DHCP Server from page 126 explain when it may make sense to change the precon figured network settings what the effects of these changes are and how to make the changes Section The Prioritization of Network Applications and Network Devices from page 134 explains how you can assign prio...

Page 123: ...ssly via WLAN Name This column displays the name under which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP address with which the device is integrated in to the FRITZ Box network Properties This column indicates whether port forwarding or child pro...

Page 124: ... service included in your FRITZ Box provides status information about the FRITZ Box to all connected computers Programs with UPnP support on these computers can receive this information and use them to display the status of the FRITZ Box e g connection status data transmission UPnP service thus allows you to monitor your FRITZ Box from a connected computer 3 3 IP Settings The IP settings of the FR...

Page 125: ...ng apply to your network You have an existing local IP network one subnet with several computers Fixed IP addresses are registered in the network settings of the computer and you do not want to or are not per mitted to change these addresses You want to connect the FRITZ Box to the local IP network in order to make the FRITZ Box features available to all of the computers in the IP network Reserved...

Page 126: ...ters connected with the FRITZ Box are located in the same IP network Fixed IP Addresses when the DHCP Server Is Enabled If you would like to configure fixed IP addresses on individual computers connected with the FRITZ Box despite the enabled DHCP server please note the following The IP addresses must be from the IP network of the FRITZ Box The IP addresses may not come from the address range of t...

Page 127: ...gns all of the computers connected with the FRITZ Box an IP address from the address range of the DHCP server This means that all of the computers connected with the FRITZ Box are located in the same IP network 3 7 Changing Network Settings In order to change the network settings of the FRITZ Box the Expert Mode must be enabled in the user interface 1 Start a web browser on your computer and enter...

Page 128: ...ttings have been con figured confirm by clicking OK to apply them Please note that changes to the network settings in the FRITZ Box may make it necessary to adjust the network set tings of your computers so that you can continue to access the FRITZ Box user interface ...

Page 129: ...ther advantages include global availability at a single telephone number and the develop ment of new standards for security and voice quality Data Transfer All kinds of data transmission in the Internet use the Internet Protocol IP IP is packet oriented This means that the data are broken down into data packets for transmission and IP takes care of the transport of the individual data packets thro...

Page 130: ...short introduction to the subject of VPN The AVM web site offers a Service Portal which presents compre hensive information on VPN in general and in connection with the FRITZ Box Visit this portal to obtain more detailed infor mation www avm de en vpn 5 1 What Is VPN VPN stands for Virtual Private Network A VPN uses the Internet as its physical base and provides for secure data transmission All co...

Page 131: ...y through a VPN A VPN fulfills the following security requirements for data transmission authenticity confidentiality integrity Authenticity Authenticity ensures that no unauthorized users can access the local network via VPN It also makes sure that incoming data actually come from the registered party and not from another source Confidentiality Confidentiality requires the nondisclosure of data C...

Page 132: ... the destination and the IP address of the sender The original packet is encrypted and authenticated before re packing The IP addresses of the destination and the sender in the new IP header are the public IP addresses of the two VPN parties in the Internet Only the new IP header can be read in the Internet in clear text Thanks to the encryption and authentication the origi nal packet remains conc...

Page 133: ...ual computer is integrated into a network via a VPN the computer must have a VPN client installed The FRITZ Box VPN Configuration Wizard AVM provides the FRITZ Box VPN software for creating configuration files This program is a Wizard that takes you step by step through the VPN configuration All of the nec essary VPN settings like the encryption method and ac cess rules are set automatically The r...

Page 134: ...y on Internet telephony connections over Internet data connections unwelcome interference is largely avoided Just as for any other analog call once Inter net telephony transmission capacity has been reached re mote partners receive a busy signal 6 2 The Prioritization of Network Applications and Network Devices Prioritization is a function you can use to specify that network applications and netwo...

Page 135: ... are explained below Real time applications This category is suitable for applications with high de mands on transmission speed and reaction times for example Internet telephony IPTV video on demand Network applications of this category always have priority over other applications accessing the Inter net at the same time When the Internet connection is working at full ca pacity the network packets...

Page 136: ...tized applications category then they must share the available capacity Background applications This category is suitable for applications that do not re quire any high transmission speed and which are not time critical for example peer to peer services or auto matic updates Network applications assigned to this category are always treated with the lowest priority when the In ternet connection is ...

Page 137: ...t be en abled in the user interface of the FRITZ Box 1 Start a web browser on your computer and enter fritz box in the address field of the browser 2 Click Expert Mode in the System menu enable the setting Show expert settings and confirm this setting by clicking Apply The Prioritization menu is located under Internet ...

Page 138: ...s 7 Windows Vista and Windows XP oper ating systems child protection can be configured for each user individually See the Online Help of the FRITZ Box to set up child protec tion The Online Help contains further comprehensive infor mation on the child protection feature 7 2 Energy Monitor The FRITZ Box is extremely efficient in its energy use The individual modules of the FRITZ Box adapt their ene...

Page 139: ...orre spondingly lower The individual FRITZ Box modules For each module this page displays the amount of ener gy being consumed at the moment and the daily aver age When all functions and modules are working at ca pacity this value equals 100 When the load is less the value is correspondingly lower Statistics Here three diagrams show how certain device parame ters of the FRITZ Box change depending ...

Page 140: ...e using the menu command System Night Service First define the period of time for which the night service of the FRITZ Box should be active For instance from 10 00 p m to 6 00 a m The function must be enabled after you specify the settings Configure the night service for wireless network On the WLAN page you may turn off the wireless network during the same period of time each day or define indivi...

Page 141: ...e The Do Not Disturb setting has no effect on the answering ma chine integrated in the FRITZ Box Individual settings can be made for different devices for in stance different times for the Do Not Disturb setting can be set for individual telephones Or you can except individual devices entirely from the Do Not Disturb setting The individu al settings can be configured in the Telephony Telephony Dev...

Page 142: ...osoft updates The current service packs and updates can be obtained free of charge from Microsoft at the address www microsoft com 8 1 Documentation To take advantage of all commands and features of your FRITZ Box 6360 Cable consult the following documentation Help In the FRITZ Box user interface you can open the detailed Help by clicking the Help buttons Manual The manual of the FRITZ Box 6360 Ca...

Page 143: ...your FRITZ Box please consult the chapter Connecting from page 14 2 Please see the information in the section Product Details from page 99 3 If you have any problems seek first aid by consulting the chapter Troubleshooting from page 80 This chapter also presents useful tips on problems with establishing connections 4 The next step is to consult the FAQs in the Internet www avm de en service FAQs T...

Page 144: ...e area of our web site The Service area can be reached at www avm de en service From the Support area select the product for which you need support Click the Mail Form link to open the e mail form Fill out the form and send it to AVM support by clicking the Send button Our Support team will respond by e mail as quickly as possible ...

Page 145: ...ess Each time the IP address changes the current IP address is transmitted to a special DDNS server Except for the few sec onds between the cancellation of the old IP address and the notification of the new IP address the computer can always be reached at the selected domain name DECT abbreviation for Digital Enhanced Cordless Telecommunica tions DECT is a European standard for cordless telephony ...

Page 146: ... be used and of the default gateway In assigning the IP ad dresses the DHCP server selects from a prescribed range of IP addresses DHCP is used in IPv4 networks see glossary entry DNS abbreviation for Domain Name System Domain Name Service takes care of determining the IP ad dress for a given domain name This Domain Name Service runs on every PC It accepts the domain name entered by a user and inq...

Page 147: ... standard was DOCSIS 1 0 The DOCSIS 2 0 and DOCSIS 3 0 standards contain technical extensions A major feature of DOCSIS is its support for channel bundling EuroDOCSIS adapted DOCSIS to the European market Download Download designates the transfer of files from the Internet to a computer Dynamic IP Address A dynamic IP address is an IP address valid only for the dura tion of one Internet or network...

Page 148: ...inst attacks from the Internet Most firewalls work with packet filters which merely check the IP addresses and port numbers of incoming and outgoing data packets and filter the packets according to prescribed rules Within IPv4 networks some firewalls also integrate addition al concepts like IP masquerading and NAT to decouple data traffic by distinguishing strictly between the internal and ex tern...

Page 149: ...nd alone software or are components of some ISDN data transfer software simple FTP clients are now included in many web browsers Gateway Gateway is a general term designating an interface between two networks Such a network interface can be realized using a router or a bridge for instance If a PC wants to transfer data packets to a PC in another net work it must first transmit the packet to the ga...

Page 150: ...d dresses So that data packets are sure to be delivered to the right address each IP address may be assigned only once within the Internet or a local IP network IPv6 addresses are structured differently from IPv4 address es IP addresses can be written in decimal octal or hexadeci mal format IP Masquerading IP masquerading is a technique used within IPv4 networks By means of IP masquerading a PC or...

Page 151: ...rovider The dearth of addresses in IPv4 is only one of the reasons for introducing IPv6 IPv6 also offers additional advantageous characteristics in the framework of communication within IP networks NAS Functionality NAS is the abbreviation for Network Attached Storage NAS designates one or more devices that are integrated into a network to provide storage space In connection with the FRITZ Box NAS...

Page 152: ...tside dialing from a telephone system often the tele phone number must be prefixed with a 0 In order to establish a call with another telephone line on a telephone system first dial the outside dialing prefix and then the external number If no outside dialing prefix is dialed the call will be placed within the telephone system If automatic outside dialing is enabled on the telephone sys tem the ou...

Page 153: ...lly damaging activi ties A firewall blocks most of the atypical port numbers not required for normal operation of an application and offers specialized users the opportunity to forward specified ports Port Forwarding With port forwarding it is possible to specify ports that will al low all incoming or outgoing data packets to pass through a router or firewall If a PC from the local network offers ...

Page 154: ... PC or router participating in the Internet must have a uniquely assigned public IP address This ad dress is usually negotiated dynamically with the Internet Ser vice Provider when a connection to the Internet is dialed The Internet Service Provider assigns the negotiated IP address to the PC or router for the duration of an Internet session Stick Surf Stick Surf is a technique developed by AVM fo...

Page 155: ... TCP IP is the language of the Internet TCP IP is used to re fer to a suite of protocols used for data communication over the Internet TCP and IP are the network and transport proto cols underlying most Internet services including file transfer FTP and e mail communication SMTP TCP IP is available for practically all computer systems TCP IP thus offers the advantage of trouble free communication b...

Page 156: ...for Universal Plug and Play Audio Video UPnP AV is a UPnP specification for the interaction between the media server playback devices and devices controlling the streaming of audio and video data within networks Me dia servers are devices that make audio and video data avail able upon request Playback devices render the audio and video data television stereo system streaming clients Con trol devic...

Page 157: ...sually at significantly lower prices VoIP has also made it considerably more convenient to use applications like conference calls and answering machines in networks Added to this are global accessibility under a sin gle telephone number and new VoIP features like the Buddy List known from chat rooms Internet telephony used to be possible only with a headset connected to the computers of the caller...

Page 158: ...N access points or implement ing transmission networks with high power point to point ra dio transmission even network segments located further from each other can be linked or network participants in rela tively remote locations can be economically and easily inte grated into an existing network WLAN access points often also serve as access points to the Internet in private or public institutions...

Page 159: ...5 call list 34 call waiting 72 caller ID display suppressing for outgoing calls 69 child protection 138 CLIR 69 see caller ID display coaxial cable 14 configuring by telefon 60 IP telephone 33 telephone connections 30 connect to the computer 15 connecting 14 analog telephony devices 21 answering machine 21 computer 15 electrical power 15 fax 21 FRITZ WLAN USB Stick 18 IP telephone 23 ISDN telecomm...

Page 160: ...laying caller ID CLIR 69 disposal 106 do not disturb 60 documentation 142 E e mail forwarding faxes 36 forwarding voice messages 37 push service mail 140 ECT 76 see explicit call transfer enabling DECT 41 do not disturb 60 USB remote connection 54 WLAN 60 energy consumption 103 energy monitor 138 external transfer 76 F factory settings by telephone keypad 60 DHCP server 126 IP address 125 network ...

Page 161: ...ac OS X 94 obtaining automatically 91 resolving problems 91 in Windows Vista 92 in Windows XP 93 in Windows 7 91 IP telephone configuring 33 connecting 23 IPSec 132 see tunnel technology K keyboard shortcuts 58 keypad shortcuts 79 L LAN connecting 16 LEDs 100 legal notice 2 M making internal calls 40 71 media server 45 N network changing settings 127 connecting 16 factory settings 124 IP settings ...

Page 162: ...tion band width management 134 priorization categories 135 rules 135 product details 99 program group removing in Windows 7 97 removing in Windows Vista 98 removing in Windows XP 98 push service mail 140 R radio network name 115 recovery electrical equipment 105 electronic equipment 105 recycling 106 registering FRITZ Fon MT F 39 registering handsets 39 remote access 130 see VPN repeater FRITZ WLA...

Page 163: ...lation FRITZ Box 96 printer port 96 program group 97 update Microsoft 142 UPnP settings 124 USB devices 42 connecting 42 FRITZ WLAN USB Stick 56 media server 45 network sharing 43 network storage 45 tips for use 56 USB card reader 43 USB hard drive 43 USB hub 56 USB printers 45 USB stick 43 USB storage 43 USB remote connection 45 53 disabling 55 enabling 54 USB storage access rights 43 file system...

Page 164: ...RITZ WLAN Repeater N G 118 security 112 standards 107 Wireless Local Area Network 107 WPS 119 WLAN adapter connecting by Stick Surf 18 connecting by WPS 19 connecting manually 19 resolving problems 86 WLAN autochannel 116 WLAN button 101 WLAN connection establishing manually 19 FRITZ WLAN USB Stick 18 resolving problems 87 with Stick Surf 18 with WPS 119 WLAN frequency ranges 115 WPA security mech...

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