l
https://169.254.100.100/
where
169.254.100.100
is the IP
address configured in the Device panel.
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https://my_AvigilonDevice/
, where
my_AvigilonDevice/
is the
hostname configured in the Device panel.
Note:
If you forgot the IP address or hostname that was configured during the
installation process, the information is listed in the ACC Client software, in the
server Setup tab.
c. Bookmark the device sign-in page.
Log out and stop Server Management by clicking the log out icon on the right of the Server Management
title bar.
Manage ACC Services
On the
Server
panel use the:
l
General pane:
To...
Do this...
Shut down all the services before you shut down the device. Click
Stop
.
Start up all the services after they have been shut down.
Click
Start
.
Reset the AI Appliance
Click
Reset
l
Service and RTP Ports panes to change the UDP and TCP ports used to communicate with the
AI Appliance:
l
In the Service Ports pane, enter the
Base
value to use for the HTTP, HTTPS, and UDP ports and
click
Apply
. The list of ports is updated.
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In the RTP Ports pane, enter the
Base
value to use for the UDP ports and click
Apply
. The
range of ports available for RTP is updated.
Important:
These changes can only take effect after the system restarts. When you are
prompted, allow the system to restart.
Provide Server Logs and System Logs for Support
Use the Logs panel to view the Server Logs and System Logs panes and prepare log files requested by
Avigilon Technical Support to help resolve an issue.
Typically, Avigilon Technical Support assists you to access and filter the logs on this panel to isolate the logs
Manage ACC Services
17
