User Guide
Avigilon Artificial Intelligence Appliance
VMA-AIA1-CG1 and VMA-AIA1-CG2
(ACC 6.10 and later with firmware releases 3.2 and later)
Page 1: ...User Guide Avigilon Artificial Intelligence Appliance VMA AIA1 CG1 and VMA AIA1 CG2 ACC 6 10 and later with firmware releases 3 2 and later...
Page 2: ...o license is granted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors This document has been compiled and...
Page 3: ...he First Time 8 Connect to the AI Appliance using DHCP 8 Connect to the AI Appliance using Static IP 9 Configuring the AI Appliance for the First Time 10 Manage Certificates 10 Replace the Web Certifi...
Page 4: ...s 22 Power Status Indicators 22 Restore the AI Appliance to Factory Default Settings 24 Troubleshooting 25 Accessing the Server Management page from a Web Browser 25 Cannot Discover the Device 25 Netw...
Page 5: ...ure it to provide analytics processing for the ACC system after it has been powered and is connected to the local area network Before You Start Avigilon recommends l The use of an uninterruptible powe...
Page 6: ...only while the appliance is powering on 6 USB connectors Accepts USB connections to external devices Enabled only while the appliance is powering on before they are disabled by the OS 7 Information t...
Page 7: ...ower supplies System Recommendations Uninterruptible Power Supply Use an uninterruptible power supply UPS system to protect your video surveillance system hardware A UPS system is used to protect crit...
Page 8: ...refox l Google Chrome l Microsoft Edge l Safari l Chrome on Android l Safari on Apple iOS Note Your web browser must be configured to accept cookies or the Server Management page will not function cor...
Page 9: ...which the AI Appliance will be performing video analytics Passwords The first time you start the AI Appliance you must create an administrator password for the Server Management page Without this pas...
Page 10: ...e Follow the procedures outlined in the Rack Installation Instructions and the CMA Installation Instructions provided in the assembly kits Install the Bezel The bezel can be installed on the front of...
Page 11: ...r local network Note It is recommended that the AI Appliance follow a similar network configuration to the site NVRs You can connect up to 4 Ethernet cables 2 Connect a power cable to each power suppl...
Page 12: ...xplorer when you start the ACC Client 1 On a workstation connected to the same network as the AI Appliance start and log in to the ACC Client software 2 Locate the new site in the Site Login list You...
Page 13: ...the browser is l Chrome Click Advanced on the first screen and Proceed to IP address unsafe on the second screen l Firefox Click Advanced on the first screen and Add Exception on the second screen ch...
Page 14: ...ent on page 16 Manage Certificates Trusted certificates are used by the device to authenticate other servers and clients to which it needs to connect and to secure those connections Avigilon provides...
Page 15: ...ministrator Organizations that deploy their own PKI can use the Certificates pane of Server Management to manage certificates on the device For example you can l Replace the default self signed Web Ce...
Page 16: ...he certificate file was created with the most recently generated CSR file from Server Management Upload is activated l Otherwise click and navigate to the key file or drag and drop into the Drop key p...
Page 17: ...te all at the same time A subscription to the Advanced System Health feature package is required This is the Avigilon recommended way to quickly and efficiently complete site level upgrades Refer to t...
Page 18: ...upgrade that is in progress only during the upload and verification phase Click Cancel upload before the file has uploaded After the file is verified the firmware upgrade automatically starts The devi...
Page 19: ...ppliance using DHCP on page 8 or Connect to the AI Appliance using Static IP on page 9 5 Locate the ACC site in the list to which you want to add the AI Appliance 6 Select the AI Appliance You will se...
Page 20: ...workstation with network access to the device using any of the following methods l Directly from the ACC Client software a Start the ACC Client software b Log in to the site from the System Explorer c...
Page 21: ...have been shut down Click Start Reset the AI Appliance Click Reset l Service and RTP Ports panes to change the UDP and TCP ports used to communicate with the AI Appliance l In the Service Ports pane e...
Page 22: ...rop down list select the number of log messages you want to display each time 3 Enter text in the Filter field to apply a filter to the log listings 4 Click the Sync button to display the updated logs...
Page 23: ...omplex password is recommended Remember to save the password in a secure format and location either physically or digitally so that it can be retrieved if the password is forgotten and discard the rec...
Page 24: ...Client PCs so you can join it to an existing ACC site Users who administrate the AI Appliance with the ACC Client software connect to the appliance through this network You can perform any of the foll...
Page 25: ...ire You then copy and paste the logs into a text file save it and send it to Avigilon Technical Support You can filter the logs to display the information that you need 1 In the drop down list select...
Page 26: ...ectly and the air vents are not blocked Electrical l Blinks orange there is an electrical error Errors include l voltage out of range l failed power supply l voltage regulator Check the power status i...
Page 27: ...atus indicator LED Indicator Description Off Power is not connected Green Power is supplied Flashing green The firmware update is being applied to the power supply unit Flashing green then turns off T...
Page 28: ...ons on the rear of the appliance 1 VGA connector for monitor 2 USB connector for keyboard Tip Alternatively you can uhe USB connectors on the front of the appliance 2 Press the power button on the fro...
Page 29: ...ted web browser Important The AI Appliance is configured with a self signed certificate which generates a connection warning in the web browser 3 Click past any connection messages displayed by the br...
Page 30: ...for the device 1 Locate and copy down the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following command arp a 3 Scroll through the respon...
Page 31: ...nformation For additional product documentation and software and firmware upgrades visit avigilon com support Technical Support Contact Avigilon Technical Support at avigilon com contact For More Info...
