Installation Guide
Avigilon H4A Multisensor Dome Camera Models:
9C-H4A-3MH-180
9C-H4A-3MH-270
12C-H4A-4MH-360
15C-H4A-3MH-180
15C-H4A-3MH-270
20C-H4A-4MH-360
24C-H4A-3MH-180
24C-H4A-3MH-270
32C-H4A-4MH-360
Page 1: ...stallation Guide Avigilon H4A Multisensor Dome Camera Models 9C H4A 3MH 180 9C H4A 3MH 270 12C H4A 4MH 360 15C H4A 3MH 180 15C H4A 3MH 270 20C H4A 4MH 360 24C H4A 3MH 180 24C H4A 3MH 270 32C H4A 4MH 3...
Page 2: ...V AC 10 74 VA minimum or 24 V DC 10 52 W minimum or a Microsemi PD9601G AC 90 W or Microsemi PD9501GR AC 60 W Power over Ethernet PoE mid span injector l Without IR LEDs 24 V AC 10 37 VA minimum or 2...
Page 3: ...or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circuit dif...
Page 4: ...t or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published using product descriptions and specifications available at the...
Page 5: ...ional Configuring microSD Card Storage 24 Optional Using the USB Wi Fi Adapter 25 Assigning an IP Address 25 Accessing the Live Video Stream 26 Installing the H4 Multisensor Camera Base to a Pendant M...
Page 6: ...iguring microSD Card Storage 53 Optional Using the USB Wi Fi Adapter 54 Assigning an IP Address 54 Accessing the Live Video Stream 55 Installing the H4 Multisensor Camera Base to an In Ceiling Mount 5...
Page 7: ...r 3 IR ring cable connector Accepts IR cable connection to power and control the IR illuminator ring 4 Audio I O Aux power connector Accepts connection of the audio I O and Aux power pigtail connector...
Page 8: ...anism for the image pan adjustment 4 Firmware revert button Resets the H4 Multisensor camera For more information see Resetting to Factory Default Settings on page 63 5 Camera mounting screws Captive...
Page 9: ...2 Cable entry hole side An entry hole for the cables required for camera operation 3 Lanyard to dome cover Connects to the lanyard anchor on the dome cover 4 Mounting holes Mounting points for the mou...
Page 10: ...over Connects to the lanyard anchor on the dome cover 3 Cable entry hole An entry hole for the cables required for camera operation 4 Lanyard anchor The safety lanyard attaches to the anchor to preven...
Page 11: ...Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface 3 Cable entry hole and conduit cable entry cover An entry hole for the cables required for camera operation 4 La...
Page 12: ...tive screws on the dome cover Only 4 screws are shown in the figure above In Ceiling Dome Cover 1 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 2 Dome cover notc...
Page 13: ...anchor on the mounting adapter 3 Tamper resistant screws Star shaped captive screws to fix the mounting adapter to the pendant wall mount NOTE There are 3 captive screws on the pendant mount Only 2 s...
Page 14: ...nut Locking nut for securing the pendant NPT mount on the NPT pipe 3 Tamper resistant screws Star shaped captive screws to fix the mounting adapter to the pendant NPT mount NOTE There are 3 captive sc...
Page 15: ...l Installation instructions sheet If you are installing the camera with the pendant wall mount ensure the package includes the following l Pendant wall mount IRPTZ MNT WALL1 l Mounting template stick...
Page 16: ...nt wall mount 2 Use the provided mounting template to drill four mounting holes into the mounting surface l If you are using the rear cable entry hole also drill the cable entry hole into the mounting...
Page 17: ...6 Connect the safety lanyard from the mount to the anchor on the pendant adapter 7 Pull the cables through the pendant wall mount Optional Installing the Pendant WallMount 17...
Page 18: ...bracket The mounting bracket is not included in the camera package 1 1 Wrap the thread of the NPT adapter with the supplied thread sealing tape to create a water tight seal around the camera connecti...
Page 19: ...en secure the NPT adapter into the wall or ceiling mounting bracket 3 Connect the safety lanyard from the mount to the anchor on the pendant adapter 4 Pull the cables through the mounting bracket and...
Page 20: ...WALL1 or NPT mount IRPTZ MNT NPTA1 1 Connect the pendant adapter to the mount In one smooth motion raise the adapter into the mount a and then turn clockwise to lock the adapter in place b 2 Use a scr...
Page 21: ...so be used to supply power to the camera using Power over Ethernet PoE If using PoE connect a PoE compliant injector or switch to the Ethernet network cable with the output rated l With IR Ring Micros...
Page 22: ...icrophone or speaker is required connect the devices to the pigtail connector c If external power is required connect an external Class 2 or LPS or Limited Power Source to the pigtail connector with o...
Page 23: ...ing adapter to the lanyard anchor on the camera base 4 Tighten the cable glands around the cables 5 Remove the connector covers from the external power audio digital I O connector and the optional IR...
Page 24: ...D card storage feature you must insert a microSD card into the card slot It is recommended that the microSD card have a write speed of class 10 or better If the microSD card does not meet the recommen...
Page 25: ...address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface using the USB Wifi A...
Page 26: ...Image Rate page of the camera s web interface To connect an H4 Multisensor camera to an ACC system be sure to set the Format to H 264 or to upgrade the ACC software to v6 12 2 or later Installing the...
Page 27: ...tilt lock screws to tilt each camera head up and down Tighten the tilt lock screws when the camera is tilted in the correct angle 2 In the camera web browser interface adjust the camera s Image and D...
Page 28: ...into the dome cover so that the orange arrow on the IR ring aligns with the orange tab on the dome cover b Use a screwdriver to secure the IR ring to the dome cover by tightening the 6 setscrews 2 Re...
Page 29: ...ction Installing the Pendant Mount Dome Cover NOTE Be careful not to scratch or touch the dome bubble The resulting marks or fingerprints may affect the overall image quality Keep the protective cover...
Page 30: ...the lanyard anchor on the dome cover to prevent the dome cover from falling 2 Align the notches on the dome cover with the release tab on the pendant mount adapter The dome cover should be flush again...
Page 31: ...3 Tighten the setscrews to secure the dome cover in place Installing the Pendant Mount Dome Cover 31...
Page 32: ...he following l Clear or smoked dome bubble and cover H4AMH DO COVR1 or H4AMH DO COVR1 SMOKE If you are installing the camera with the optional IR illuminator ensure the package includes the following...
Page 33: ...the camera 2 If you are using the rear cable entry hole a Use the supplied mounting template to determine the cable entry location Drill a hole in the mounting surface and route the conduit and cables...
Page 34: ...ing the camera outdoors on a vertical surface the side cable entry hole and conduit connector must face downwards to prevent excessive moisture from entering the camera a Use the supplied mounting tem...
Page 35: ...ith the 4 mounting screws e Secure the conduit to the surface mount adapter with the conduit clamp NOTE If installing outdoors apply silicone sealant around the edge of the surface mount adapter that...
Page 36: ...so be used to supply power to the camera using Power over Ethernet PoE If using PoE connect a PoE compliant injector or switch to the Ethernet network cable with the output rated l With IR Ring Micros...
Page 37: ...icrophone or speaker is required connect the devices to the pigtail connector c If external power is required connect an external Class 2 or LPS or Limited Power Source to the pigtail connector with o...
Page 38: ...ing adapter to the lanyard anchor on the camera base 4 Tighten the cable glands around the cables 5 Remove the connector covers from the external power audio digital I O connector and the optional IR...
Page 39: ...D card storage feature you must insert a microSD card into the card slot It is recommended that the microSD card have a write speed of class 10 or better If the microSD card does not meet the recommen...
Page 40: ...address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface using the USB Wifi A...
Page 41: ...Rate page of the camera s web interface To connect an H4 Multisensor camera to an ACC system be sure to set the Format to H 264 or to upgrade the ACC software to v6 12 2 or later Installing the H4 Mu...
Page 42: ...tilt lock screws to tilt each camera head up and down Tighten the tilt lock screws when the camera is tilted in the correct angle 2 In the camera web browser interface adjust the camera s Image and D...
Page 43: ...into the dome cover so that the orange arrow on the IR ring aligns with the orange tab on the dome cover b Use a screwdriver to secure the IR ring to the dome cover by tightening the 6 setscrews 2 Re...
Page 44: ...ch or touch the dome bubble The resulting marks or fingerprints may affect the overall image quality Keep the protective covers on the outside of the dome bubble until the installation is complete 1 R...
Page 45: ...dome cover with the release tab on the surface mount adapter The dome cover should be flush against the surface mount adapter 3 Tighten the setscrews to secure the dome cover in place Installing the S...
Page 46: ...ector l RJ45 CAT5E plugs x2 l RJ45 connector waterproof gland Ensure the In Ceiling mount adapter package contains the following l In ceiling mount adapter H4AMH AD CEIL1 l Cable entry cover l Install...
Page 47: ...the clamps into their top positions and ensure their springs are fully compressed In one smooth motion push each clamp up a clockwise b up again c and then counter clockwise d Optional Cutting the Mo...
Page 48: ...for Plenum Installations If you are installing the H4 Multisensor camera into a plenum space use a conduit pipe and the cable entry cover to route the cables through the in ceiling adapter 1 Route the...
Page 49: ...r a Fasten the cable entry cover over the cable entry hole in the in ceiling adapter using the provided setscrews b Installing the In Ceiling Mounting Adapter Use the following procedure to mount the...
Page 50: ...hole in the mounting surface 2 Use a screwdriver to lower each of the clamps from their top positions and secure the adapter to the mounting surface In one smooth motion move each clamp clockwise a a...
Page 51: ...5 W PoE IEEE802 3at Type 2 PoE 2 Connect the following optional connections to the supplied pigtail I O connector See Connecting to Power Audio and External Devices on page 59 for more information on...
Page 52: ...ing adapter to the lanyard anchor on the camera base 4 Tighten the cable glands around the cables 5 Remove the connector covers from the external power audio digital I O connector and the optional IR...
Page 53: ...D card storage feature you must insert a microSD card into the card slot It is recommended that the microSD card have a write speed of class 10 or better If the microSD card does not meet the recommen...
Page 54: ...P address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface using the USB Wifi...
Page 55: ...nsor camera to an ACC system be sure to set the Format to H 264 or to upgrade the ACC software to v6 12 2 or later Installing the H4 Multisensor Camera Base to an In Ceiling Mount After the cable conn...
Page 56: ...c Loosen the tilt lock screws to tilt each camera head up and down Tighten the tilt lock screws when the camera is tilted in the correct angle 2 In the camera web browser interface adjust the camera s...
Page 57: ...dome cover to prevent the cover from falling 2 Align the notches on the dome cover with the release tab on the in ceiling mount adapter The dome cover should be flush against the mounting surface 3 T...
Page 58: ...r Client User Guide l Web Interface User Guide Avigilon High Definition H 264 IP Cameras l Avigilon USB Wi Fi Adapter System User Guide l Avigilon Camera Configuration Tool User Guide l Designing a Si...
Page 59: ...imum or 24 V DC 10 52 W minimum or a Microsemi PD9601G AC 90 W or Microsemi PD9501GR AC 60 W Power over Ethernet mid span injector l Without IR LEDs 24 V AC 10 37 VA minimum or 24 V DC 10 26 W minimum...
Page 60: ...crophones as shown in the diagram 4 Yellow Audio Ground return 5 Green Audio Output line level 6 Purple Relay Output When active Output is internally connected with the Ground Circuit is open when ina...
Page 61: ...Ensure you adjust the focus for each of the camera heads included with your H4 Multisensor camera In the camera web browser interface or the Avigilon Control Center software use the camera s Image and...
Page 62: ...tempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and...
Page 63: ...rt button is shown in the following diagram NOTE Be careful not to scratch the dome bubble 1 Ensure the camera is powered on 2 Remove the dome cover 3 Using a straightened paperclip or similar tool ge...
Page 64: ...e Avigilon High Definition H 264 IP Cameras 1 Locate and make note of the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands...
Page 65: ...rprints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged do...
Page 66: ...Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us L...
