Symptom
Solution
No Power
Please check power cable connection to the device
Please check power cable connection to vehicle power source
Please check power switch on the device
If all power connections are correct then remove SD Card and re-insert and try again
If you have attempted the above remedies, and the device is still not working properly,
please contact your dealer
“
Beep ~ Beep
”
Please check to see if SD card is correctly inserted
Please back up and format the SD card (FAT32 / Block size 32Kb)
9. View-i Product Trouble-Shooting
Beep ~ Beep
sound does
not stop
Please back up and format the SD card (FAT32 / Block size 32Kb)
If you have attempted the above remedies, and the device is still not working properly,
SD card may have reached its end of product life.
Please contact your dealer to purchase new SD card
LED keeps
Blinking
LED may blink if there are any problem with SD Card
Please back up and format the SD card (FAT32 / Block size 32Kb)
If you have attempted the above remedies, and the device is still not working properly,
SD card may have reached its end of product life.
Please contact your dealer to purchase new SD card
Recording
videos does
not play
correctly
Please check lens for any alien substance.
If videos are too dark, please raise the brightness in the setting configuration
If you have attempted the above remedies, and the device is still not working properly,
please contact your dealer
31
Recorded
files has
no sound
Please verify that the mic switch is turned on; orange LED should be lit
If you have attempted the above remedies, and the device is still not working properly,
please contact your dealer
Event
Recording
does work
Please check event recording settings in the View-i PC Player setting menu
If you have attempted the above remedies, and the device is still not working properly,
please contact your dealer
GPS reception
does not
function
correctly
Please check device installation inside the vehicle and install accordingly to the manual
Please remove all possible metallic parts from the vicinity of the device
If you have attempted the above remedies, and the device is still not working properly,
please contact your dealer
