AVGear AVG-UHMS44PRO User Manual Download Page 37

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AVG-UHMS44PRO

resolution of the video
source automatically
compliant with the output
resolution.

Cannot  control  the  device
with  the  control  device  (e.g.
a  PC)  through  the  RS232
port

Wrong connection

Check to ensure the
connection between the
control device and the unit is
wired correctly.

Wrong RS232
communication parameters

Type in correct RS232
communication parameters:
Baud rate:9600; Data bit: 8;
Stop bit: 1; Parity bit: none

Faulty RS232 port

Send it to an authorized
dealer for checking.

Static

becomes

stronger

when connecting the video
connectors

Poor grounding.

Check the grounding and
make sure it is connected
well.

Cannot control the device by
RS232/IR remote/front panel
buttons

The device has a previous
fault.

Send it to an authorized
dealer for repair.

If your problem persists after following the above troubleshooting steps, seek further
help from your authorized dealer.

Summary of Contents for AVG-UHMS44PRO

Page 1: ...to detection Transmits a 4Kx2K signal for 8m via HDMI port 40m via HDBT port 4 HDBaseT outputs for simple extension to 70m at 1080p and 40m at 4Kx2K on a single CAT5e 6 cable Supports PoC LCD screen shows real time I O connection status switching status HDCP status and output resolution Controllable via front panel RS232 IR and TCP IP Supports bi directional IR RS232 control Built in GUI for TCP I...

Page 2: ...erational instruction only and not to be used in a maintenance capacity The functions described in this version are current as at May 2016 Any changes of functions and operational parameters will be updated in future manual versions Please refer to your dealer for the latest product details Version 1 0 1 5 16 ...

Page 3: ...posed to extreme hot or cold temperatures 3 This unit will generate heat during operation please ensure that you allow adequate ventilation to ensure reliable operation 4 Please disconnect the unit from mains power if it will be left unused for a long time 5 Please DO NOT try to open the casing of the equipment DO NOT attempt to repair the unit Opening the unit will void the warranty There are hig...

Page 4: ...2 Query 5 1 3 Clear Operation 5 1 4 IR Control 5 2 Usage of the IR Remote 5 2 1 IR Carrier Forcing 5 2 2 Control of Far end Device from the Matrix location 5 2 3 Controlling a Local Device Remotely 5 2 4 RS232 Control 5 3 Connection with the RS232 Communication Port 5 3 1 Control through the 9 pin RS232 port 5 3 2 Control through the 3 pin RS232 port 5 3 3 Installation Removal of RS232 Control Sof...

Page 5: ...tional RS232 IR control 1 2 Features Supports HDMI 1 4 HDCP 2 2 and is compliant with earlier standards able to transmit 4Kx2K 60Hz 1080p 3D Supports manual HDCP management and auto detection Transmit a 4Kx2K signal for 8m via HDMI port 40m via HDBT port 4 HDBaseT outputs for simple extension up to 70m at 1080p and 40m at 4Kx2K on a single CAT5e 6 cable Supports PoC LCD screen shows real time I O ...

Page 6: ... ears 6 x Screws 1 x RS232 cable 1 x IR Receiver 4 x Plastic cushions 4 x Black Screws 1 x IR remote 1 x Power Adapter DC 24V 2 5A 8 x Pluggable Terminal Blocks 1 x User manual Note Please confirm if the product and the accessories are all included if not please contact your dealer ...

Page 7: ... mode Back lit buttons ranging from 1 to 4 Output 1 2 support synchronous local HDMI output EDID Programming mode press and hold EDID button for 3 seconds or more to enter this mode in this mode button 1 2 are used to switch to the previous next EDID data Function buttons ALL Select all inputs outputs Function buttons ALL Select all inputs outputs EDID management button Enable input port to manual...

Page 8: ...witched OUTPUTS a IR IN Connect with an IR receiver fixed IR input for the output cannot be switched separately It makes up an IR bi directional transmission with the IR OUT on the corresponding HDBaseT receiver b COAX HDMI de embedded digital audio output c RS232 Serial port to communicate with the RS232 port on the corresponding HDBaseT receiver d HDMI HDMI output port connect with HDMI displays...

Page 9: ... port for unit control 9 pin female connector connects with a control device such as a PC Power Indicator Illuminates red when powered on DC 24V Connect with a DC 24V power adaptor GROUND Connect to ground Note Pictures shown in this manual are for reference only ...

Page 10: ...nference systems television broadcast education banking and security institutions etc 4 2 Usage Precautions 1 System should be installed in a clean environment with temperature and humidity maintained to within equipment specification 2 All of the power switches plugs sockets and power cords should be insulated and safe 3 All devices should be connected before power is turned on 4 3 Connection Dia...

Page 11: ...far end receivers RS232 signal can be transmitted bi directionally between the AVG UHMS44PRO and far end receivers Step 6 The AVG UHMS44PRO can collect IR signals transmitted by the included IR remote via its built in IR sensor or through an external IR receiver connected to the IR IN IR EYE IR ALL IN port The IR signal can be transmitted bi directionally between the AVG UHMS44PRO and far end rece...

Page 12: ...ports which support the PoC solution Connect the HDBT output ports of the 4K HDBaseT 4x4 Matrix Switcher to the HDBaseT Receivers supporting via twisted pair cable Plug a power supply to the power port of the 4K HDBaseT 4x4 Matrix Switcher the HDBaseT Receivers will be powered synchronously via the PoC solution ...

Page 13: ...veral outputs Operation input output output ENTER Example Switch input 2 to output 2 4 3 To select an input to all outputs Operation input ALL ENTER Example select input 1 to all outputs Note Indicators of the pressed buttons will blink green for three times if the switching is done then turn off If the switching has failed they will be off immediately 5 1 2 EDID Management AVG UHMS44PRO features ...

Page 14: ...2CH 3 1080P 2D Multichannel 4 1080P 3D Multichannel 5 3840x2160 2D 30Hz Press and hold EDID for 3 seconds to enter EDID programming mode in this mode use output buttons 1 2 to switch among the 5 embedded EDID data Then press ENTER to confirm programming Format Press and hold EDID for 3 seconds INPUTS OUTPUTS 1 2 ENTER Operations Invoke embedded EDID data for one input Operation Press EDID hold for...

Page 15: ...d with input device N means not Check the connection status of outputs Y means the corresponding port is connected with output device N means not Correspondence between inputs and outputs Shows the correspondence between the 4 inputs and 4 outputs Check if the input is with HDCP Y means the input signal is with HDCP N means not Check if the output is with HDCP Y means the output signal is with HDC...

Page 16: ...it standby mode 2 Input channels range from 1 4 buttons 5 8 are not available corresponding IR signal switched synchronously when switching input channels 3 Menu buttons ALL EDID and CLEAR have the same functions as the front panel buttons Please refer to 4 1 Front Panel Button Control for details 4 Navigation buttons ENTER Confirm button 5 OUTPUTS buttons 5 8 are not available In normal mode outp...

Page 17: ...IR receiver to the IR IN IR ALL IN port on the switcher and use the IR Remote of the far end device to control the device locally 1 to 1 through IR IN Connect an IR receiver with IR carrier to the IR IN port of the 4K HDBaseT 4x4 Matrix Switcher users can control a far end output display via its IR remote from the Matrix location In this case the IR signal is transferred via the twisted pair Only ...

Page 18: ...source to control the device remotely 1 to 1 Connect an IR receiver to IR IN on far end HDBT receiver and an IR Emitter to IR OUT port of the switcher Use the IR Remote of local source to control the device remotely See below Controlling a local device remotely Note Send command 0901 to enter infrared carrier enforcing mode if the IR Receiver connected to IR IN of the receiver is not with carrier ...

Page 19: ...spond with 4 HDMI input ports separately in default mode a Sending command reference to 4 3 RS232 Control x1 R x2 x1 Corresponding to the 4 IR OUT ports of the matrix the IR transmitter connected to this port can be placed at IR receiving area of output device or 4K HDBaseT 4x4 Matrix Switcher itself x2 Corresponding to the zone receive IR signal from HDBaseT receiver with IR IN port connects with...

Page 20: ...elow No Pin Function 1 N C Unused 2 Tx Transmit 3 Rx Receive 4 N C Unused 5 Gnd Ground 6 N C Unused 7 N C Unused 8 N C Unused 9 N C Unused 5 3 2 Control the 9 pin RS232 port Connect a control device to the 9 pin RS232 port of the switcher users are able to control the switcher far end device See the figure below Control the switcher 3rd party Device through the 9 pin female RS232 port Control the ...

Page 21: ...32 device 3rd party device to the corresponding same zone as PC receiver see below Controlling a 3rd party device from matrix Control 3rd party device from remote Connect the RS232 3 pin pluggable terminal block port in any zone to the controlled device 3rd party device and connect PC to the corresponding same zone as controlled device receiver see below Controlling a 3rd party device remotely ...

Page 22: ...ct it with a computer which is installed with the RS232 control software Double click the software icon to run this software Here we take the software CommWatch exe as example The icon is showed as below The interface of the control software is showed as below Please set the parameters of COM number baud rate data bit stop bit and the parity bit correctly only then will you be able to send command...

Page 23: ...tem Unlock Version Query the version of firmware VX X X Demo Switch to the demo mode convert input and output in turn like1B1 1B2 4B3 4B4 1B1 and so on The switching interval is 2 seconds Demo Mode AV 01 01 IR 01 01 AV 01 02 IR 01 02 AV 04 04 IR 04 04 Undo To cancel the previous operation Undo Ok Out 01 02 03 04 In 01 01 01 01 Operation Commands x All Transfer signals from the input channel x to a...

Page 24: ...to 9 Save To FY Y 0 9 Recall Y Recall the preset command Y Recall From FY Y 0 9 Clear Y Clear the preset command Y Clear FY Y 0 9 PWON Work in normal mode PWON PWOFF Enter into standby mode and cut off the power supply to HDBaseT receivers PWOFF STANDBY Enter into standby mode Do not cut off the power supply to HDBaseT receivers press other buttons or send other commands to start STANDBY Y X Z HDC...

Page 25: ... effective almost at the same time when you send the command PWON for item c or PWOFF for item d Note A E are for port 1 B F are for port 2 C G are for port 3 D H are for port 4 X is for baud rate its value ranges from 1 to 7 1 2400 2 4800 3 9600 4 19200 5 38400 6 57600 7 115200 is for data max 48 Byte EDIDH x B y Input port y learns the EDID from output port x If the EDID data is available and th...

Page 26: ... to the 5 embedded EDID data separately EDID x y UpgradeIntEDID x Upgrade one of the 5 embedded EDID datas x is the serial number for EDID data 1 1080P 2D 2CH 2 1080P 3D 2CH 3 1080P 2D Multichannel 4 1080P 3D Multichannel 5 3840x2160 2D 30Hz When the switcher gets the command it will show a message to send EDID file bin file Operations will be invalid after 10 seconds Please send the EDID file Get...

Page 27: ...BY PWOFF PWON 9963 Check the current mode of the infrared carrier Carrier native Force carrier 9964 Check the IP address IP 192 168 0 178 default 9971 Check the connection status of the inputs In 01 02 03 04 Connect Y Y Y Y 9972 Check the connection status of the outputs Out 01 02 03 04 Connect Y Y Y Y 9973 Check the HDCP status of the inputs In 1 2 3 4 HDCP N N N N 9974 Check the HDCP status of t...

Page 28: ...or TCP IP communication software 5 4 1 Control Modes The AVH UHMS44PRO 4K HDBaseT 4x4 Matrix Switcher can be controlled by a PC without Ethernet access or PC s within a LAN Controlled by PC Connect a computer to the TCP IP port of the 4K HDBaseT 4x4 Matrix Switcher and set its network subnet to the same as the 4K HDBaseT 4x4 Matrix Switcher s Default 192 168 0 178 Controlled by PC s in LAN Connect...

Page 29: ... PC s within the LAN are then able to control the 4K HDBaseT 4x4 Matrix Switcher asynchronously Control is now able via device GUI 5 4 2 GUI for TCP IP control The AVG UHMS44PRO provides a built in GUI for convenient TCP IP control The GUI allows users to interact with AVG UHMS44PRO through graphical icons and visual indicators Type 192 168 0 178 into your browser to access the log in interface as...

Page 30: ...ect the connections by clicking the corresponding buttons Buttons 1 9 at the right bottom corner enables quick saving and recall for overall connection status Users Display or modify credential settings front panel lock and GUI version If there is any modification press Save to restore the settings or press Cancel to go back Interface Set title bar label LCD readout and button labels press Save to...

Page 31: ...DCP Cmpliance status for every input and manage EDID See the screenshot below Network Query and configure network settings including MAC address IP address subnet mask and Gateway Note Logging in as a user accesses the main interface only ...

Page 32: ...Apply it will then start updating 5 5 Firmware Update via USB To meet the needs of different users or further additional functions the firmware of the AVG UHMS44PRO can be upgraded via USB When you need to upgrade it please download the latest upgrade file and then you are able to upgrade it through the update exe file Copy the exe file to the PC in control and double click the program to upgrade ...

Page 33: ...AVG UHMS44PRO When updates all are done it will appear with a window showing the message Update success Note The COM number connected with PC is available only between 1 to 9 ...

Page 34: ...o and manual HDCP management Audio General Output Signal Stereo audio Digital audio Output Connector 4 3 pin pluggable terminal blocks 4 Coax RCA Stereo Output Earphone output distortion 0 1 32Ω 70mW 1KHz 0 1 16Ω 105mW 1KHz support PCM Coax Output Supports PCM Dolby Digital DTS DTS HD Frequency Response 20Hz 20KHz Control Control Ports 4 IR OUT green 4 IR IN black 1 IR EYE black 1 TCP IP female RJ...

Page 35: ...AVG UHMS44PRO 7 Panel Drawing ...

Page 36: ...f the input Cannot control the device via front panel buttons Front panel buttons are locked Send command Unlock or select unlock in GUI interface to unlock Cannot control the device via IR remote The battery has run out Change battery The IR remote is faulty Send it to authorized dealer for repairing Beyond the effective range of the IR signal or not pointing at the IR receiver Adjust the distanc...

Page 37: ...t RS232 communication parameters Baud rate 9600 Data bit 8 Stop bit 1 Parity bit none Faulty RS232 port Send it to an authorized dealer for checking Static becomes stronger when connecting the video connectors Poor grounding Check the grounding and make sure it is connected well Cannot control the device by RS232 IR remote front panel buttons The device has a previous fault Send it to an authorize...

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