AVG-MS44
7. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color loss or no video
signal output
The Connection of the
cabling may be incorrect or
faulty
Check whether the cables
are connected correctly and
in working condition.
Failed or loose
connection
Make sure the
connection is good
No Video output
when switching
No signal at the input
/ output end
Check with
oscilloscope or
multimeter if there is any
signal at the input/ output
end.
Failed or loose
connection
Make sure the
connection is good
The extender may
have a fault
Send it to authorized
dealer for repairing.
EDID management
does not work normally
The HDMI cable is
broken at the output end.
Change for another
HDMI cable which is in
good working condition.
There is a blank
screen on the display
when switching
The display does not
support the resolution of
the video source.
Switch again.
Manage the EDID
data manually to make
the resolution of the
video source
automatically compliant
with the output
resolution.
Cannot control the device by
control device (e.g. a PC)
through RS232 port
Wrong RS232
communication parameters
Type in correct RS232
communication parameters.
Broken RS232 port
Send it to authorized dealer
for checking.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
Cannot control the device by
RS232 / IR remote / front
panel buttons
The device has a previous
fault.
Send it to authorized dealer
for repairing.
If your problem persists after following the above troubleshooting steps, seek further
help from your authorized dealer.
Summary of Contents for AVG-MS44
Page 17: ...AVG MS44 6 Panel Drawing ...
