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AVG LINKSCANNER, User Manual

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AVG LINKSCANNER User Manual Download Page 47

A V G  L inkSc anner © 2 0 1 0  C opyright A V G  T ec hnologies  C Z, s .r.o. A ll rights  res erved.

4 7

11. FAQ and Technical Support

Should you have any problems with your AVG, either business or technical, please
refer to the 

FAQ

 section of the 

AVG Free website

. Unfortunately, using 

AVG

LinkScanner®

 you are not entitled to technical support provided to full versions of

AVG products. You can also try to look up some help  in AVG forums and discussions.

Summary of Contents for LINKSCANNER

Page 1: ...s are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG LinkScanner User Manual ...

Page 2: ...om Installation Destination Folder 10 3 6 Custom Installation Additional Language Selection 11 3 7 AVG Security Toolbar 11 3 8 Installing AVG LinkScanner 11 3 9 Installation Complete 13 4 First Run Wizard 13 4 1 AVG LinkScanner Update 14 4 2 Protection configuration is complete 15 5 After Installation 15 5 1 Access to User Interface 15 5 2 AVG LinkScanner Default Configuration 16 6 User Interface ...

Page 3: ... 27 8 1 1 AVG logo button 27 8 1 2 Yahoo powered search box 27 8 1 3 Total Protection 27 8 1 4 Page Status 27 8 1 5 AVG News 27 8 1 6 News 27 8 1 7 AVG Info 27 8 1 8 Get More button 27 8 1 9 E mail Notifier 32 8 2 AVG Security Toolbar Options 32 8 2 1 Tab General 32 8 2 2 Tab Useful Buttons 32 8 2 3 Tab Security 32 8 2 4 Tab Advanced Options 37 9 Advanced Settings 37 9 1 Appearance 39 9 2 Ignore M...

Page 4: ...A V G LinkScanner 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 4 47 11 FAQ and Technical Support ...

Page 5: ...er is provided free of charge It is up and running immediately from the moment of installation All basic settings have been pre set by the manufacturer so most of the time you will not have to worry about anything just let AVG LinkScanner work in the background and protect you without any effort on your part However there might be situations where you need to adjust the program settings or decide ...

Page 6: ...ndows XP Professional x64 Edition SP1 Windows Vista x86 and x64 all editions Windows 7 all editions and possibly higher service packs for specific operating systems 2 2 Web Browsers Supported AVG LinkScanner is fully compatible with the following Internet browsers Microsoft Internet Explorer 6 0 or higher Mozilla Firefox 3 0 or higher 2 3 Minimum Hardware Requirements Minimum hardware requirements...

Page 7: ...In the following we offer an explanation for each dialog window 3 1 Installation Launch The installation process starts with the Welcome to the AVG LinkScanner Setup Program window The drop down menu allows you to select the language for the installation The language for the application itself can be selected later on 3 2 License Agreement The next dialog provides information on AVG LinkScanner te...

Page 8: ...System Status Further you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG LinkScanner installation can start Please wait until the process has finished then continue automatically to the following dialog ...

Page 9: ... installs AVG LinkScanner in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG LinkScanner application Custom installation should only be used by experienced users who...

Page 10: ...ill be installed to your Program Files folder If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm 3 6 Custom Installation Additional Language Selection The Additional Language Selection dialog displays an overview of all languages supported by AVG LinkScanner that can be installed Choose addition...

Page 11: ...mprehensive online protection while surfing the Internet Also you have the option to decide whether you want to chose Yahoo as your default search provider If so please mark the respective check box 3 8 Installing AVG LinkScanner The Installing AVG LinkScanner dialog shows the progress of the installation process and does not require any intervention Please wait until the installation is complete ...

Page 12: ...A V G LinkScanner 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 12 ...

Page 13: ...anner elementary configuration Although AVG LinkScanner configuration is accessible at any time after installation we recommend that you take this opportunity to set up the basic configuration using the wizard s help 4 1 AVG LinkScanner Update The Update AVG LinkScanner protection dialog will automatically check and download the latest AVG LinkScanner updates Once the update is finished you will g...

Page 14: ...ation on malicious activity on the web If you want to help us further improve the application please check the box to activate the reporting feature The reporting is taken care of automatically therefore does not cause you any inconvenience and no personal data is included in the reports to obtain more information follow the Privacy Policy link in the dialog In case you want to subscribe to the AV...

Page 15: ...he application is set up right after installation of AVG LinkScanner is set up by the software vendor so that all functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG LinkScanner configuration Changes to settings should only be performed by an experienced user Some minor editing of the settings is accessible directly from the specific c...

Page 16: ...s Info upper section of the window provides you with information on the current status of your AVG LinkScanner program details Quick Links left section of the window allow you to quickly access the most important and most frequently used AVG LinkScanner tasks details Components Overview central section of the window offer an overview of installed AVG LinkScanner components details Statistics left ...

Page 17: ...ng their default dialog page in the user interface System overview switch to the default user interface dialog with the overview of installed components and their status AVG LinkScanner opens the default page of the LinkScanner component Update Manager opens the default page of the Update Manager component 6 1 3 History Blocked websites displays the list of all potentially dangerous websites previ...

Page 18: ...ng online form that allows you to send your opinion on AVG LinkScanner to the manufacturer Get Comprehensive Protection opens the AVG website offering a comparative overview of the protection level provided by free version versus full professional AVG application and inviting you to buy the required commercial AVG product Premium Support opens you browser and takes you to AVG Support Center page w...

Page 19: ...y Status Info and in case the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG LinkScanner status information can also be obtained at any moment from the system tray icon 6 3 Quick Links Quick links in the left section of the AVG LinkScanner User Interface allow you to immediately access the most important and most frequently used AV...

Page 20: ...Statistics section is located in the left bottom part of the AVG LinkScanner user Interface It offers a list of information regarding the program s operation Last update provides the date when the last update was launched LS version informs you about the AVG LinkScanner version installed the number is in the form of 9 0 xx where 9 0 is the product line version and xx stands for the number of the b...

Page 21: ...ick link to access the AVG LinkScanner main window at any time double click on the icon By right click on the System Tray Icon you open a brief context menu with the following options Open AVG LinkScanner click to open the AVG LinkScanner user Interface Update now launches an immediate update Help opens the AVG LinkScanner help file ...

Page 22: ...ress the Scan Address button to display the information on the specific website security status right within the AVG LinkScanner interface AVG LinkScanner did not detect any threats on this page Site has something suspicious but not critical about it AVG LinkScanner has found potential active threat delivery on the site This page contains active threats AVG LinkScanner was unable to scan this page...

Page 23: ...eld on all search results returned from the most popular search engines like Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg and Slashdot are evaluated for dangerous or suspicious links By checking these links and marking the bad links the AVG Link Scanner warns you before you click on dangerous or suspicious links so you can ensure you only go to saf...

Page 24: ... supported in the following browsers Altavista AOL Ask Baidu Bing Earthlink Google Seznam Webhledani Yandex and Yahoo 7 1 2 AVG Active Surf Shield This powerful protection will block malicious content of any webpage you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from...

Page 25: ...oftware vendors are continually issuing updates and security patches to fix any security holes that are discovered It is crucial to update your AVG LinkScanner regularly The Update Manager helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Essential virus definition updates should be daily i...

Page 26: ... update files is crucial for proper functionality of any security software Please note The software vendor has set up all AVG LinkScanner components to give optimum performance Unless you have a real reason to do so do not change the AVG LinkScanner configuration Any changes to settings should only be performed by an experienced user If you need to change AVG LinkScanner configuration select the s...

Page 27: ... wish to install the component the component will be located in your web browser just under the address bar The AVG Security Toolbar consists of the following 8 1 1 AVG logo button This button provides access to general toolbar items Click the logo button to get redirected to AVG website Clicking the pointer next to the AVG icon will open the following Toolbar Info link to the AVG Security Toolbar...

Page 28: ...allowing you to assign AVG Security Toolbar functionality you want to use 8 1 4 Page Status Directly in the toolbar this button displays the evaluation of the currently uploaded web page base on criteria of the AVG Search Shield component The linked page is safe Page is somewhat suspicious Page containing links to positively dangerous pages The linked page contains active threats For your own safe...

Page 29: ... Show messages change the desired number of messages that are to be displayed at a time o RSS design select between Advanced Basic mode of the current display of the news overview by default the Advanced mode is selected see picture above o Hide read messages mark this item to confirm that each read message should not be displayed any longer so that new messages can be supplied o Button shows in t...

Page 30: ...r this button opens an overview of the latest news from selected media divided into several sections In the right upper corner you can see two red control buttons the button opens the editing dialog where you can specify parameters of the News button displayed within the AVG Security Toolbar click this button to close the currently opened news overview ...

Page 31: ...lopedia page where you can search the specific viruses by name and get detailed information on each one Upgrade My AVG LinkScanner opens the webpage offering the option of upgrade to the full professional version of AVG products 8 1 8 Get More button This button opens a webpage where you can learn about many benefits of AVG paid product and easily purchase one of them 8 1 9 E mail Notifier The E m...

Page 32: ...ved 32 8 2 AVG Security Toolbar Options All AVG Security Toolbar parameters configuration is accessible directly within the AVG Security Toolbar panel The editing interface opens via the AVG Options toolbar menu item in a new dialog called Toolbar Options divided into four sections ...

Page 33: ...News Button the button provides a structured overview of current news from the daily press AVG Info Button the button offers information on AVG toolbar on current threats and the internet threat level opens the virus encyclopedia and provides more AVG products related news Get More Button this button redirects the AVG free products users to the AVG website offering the possibility of immediate upg...

Page 34: ...tions from a list and have their icon displayed in the toolbar interface The icon then serves as a quick link enabling to launch the respective application immediately 8 2 3 Tab Security The Security tab is divided into two sections AVG Browser Security and Ratings where you can mark specific check boxes to assign AVG Security Toolbar functionality you want to use ...

Page 35: ...e threats o page is not accessible and so could not be scanned Mark the respective option to confirm you want to be informed about this specific threat level However display of the red mark assigned to pages containing active and dangerous threats cannot be switched off Again it is recommended to keep the default configuration set by the program vendor unless you have a real reason to change it 8 ...

Page 36: ...et browser the page with a direct Yahoo search will be displayed Let AVG make suggestion on browser navigation errors 404 DNS on by default if when searching the web you run into a non existing page or a page that cannot be displayed 404 error you will be automatically redirected to a web page that allows you to select from an overview of alternative topic related pages Set and keep Yahoo as the s...

Page 37: ...ion of the window 9 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG LinkScanner user interface and a few elementary options of the application s behavior Language selection In the Language selection section you can chose your desired language from the drop down menu the language will then be used for the entire user interface The drop down me...

Page 38: ...y checking unchecking the following options Display system tray notifications by default this item is checked switched on and notifications are displayed Uncheck this item to completely turn off the display of all balloon notifications When turned on you can further select what specific notifications should be displayed o Display update notifications decide whether information regarding AVG LinkSc...

Page 39: ... section of the AVG LinkScanner main window There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be happen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an...

Page 40: ...igg and Slashdot having checked ahead the content of sites returned by the search engine The browsers supported are Internet Explorer and Firefox Enable AVG Active Surf Shield on by default prevents you from accidentally becoming infected by drive by downloads and other exploits ensuring the web pages you visit are safe at the only time that really matters when you are about to click the link The ...

Page 41: ...ion is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly at least daily If you decide to keep the default configuration and launch the update process immediately you can specify the circumstances under which a possible required restart should be performed Require...

Page 42: ...s System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality Use DNS update mark this check box to confirm you want to use the update files detection method that eliminates data amount transferred between the update server and AVG client Require confirmation before closing running applications sw...

Page 43: ...whether you want to Use proxy Don t use proxy default settings Try connection using proxy and if it fails connect directly If you select any option using proxy server you will have to specify some further data The server settings can be configured either manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the respective dialog secti...

Page 44: ...ic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from From browser the configuration will be read from your default internet browser supported browsers being Internet Explorer Firefox Mozilla and Opera From script the configuration will be read from a downloaded scr...

Page 45: ...the fields Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Close dial up connection when finished 9 4 3 URL The URL dialog offers a list of Interne...

Page 46: ...able nothing happens 10 2 Update Process The update process can be launched immediately as the need arises by the Update now quick link This link is available at all times from any AVG LinkScanner user interface dialog However it is still highly recommended to perform updates regularly as stated in the update schedule editable within the Update manager component Once you start the update AVG LinkS...

Page 47: ...t Should you have any problems with your AVG either business or technical please refer to the FAQ section of the AVG Free website Unfortunately using AVG LinkScanner you are not entitled to technical support provided to full versions of AVG products You can also try to look up some help in AVG forums and discussions ...

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