AVG 8.5 INTERNET SECURITY NETWORK EDITION - V 85.2 User Manual Download

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11.2.3 Migrating Stations to another AVG DataCenter

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11.3 How to Synchronize Stations

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11.4 How to solve Update related issues

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11.5 How to install AVG remotely on Windows XP Home

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11.6 How to Change User Interface Language

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11.7 Control station users actions

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11.8 Requests handling and status messages

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11.9 How to manage access rights

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11.10 How to maintain the DataCenter database

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11.11 List of AVG Setup Parameters

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12. AVG DataCenter

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12.1 Maintenance

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12.2 Password protection

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12.3 Converting the AVG DataCenter to a Different Database

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12.4 Web Interface

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13. AVG Managed Update

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14. Updates

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14.1 General Information

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14.2 Update within the Local Network

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15. AVG Admin Server for Linux Beta

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15.1 Installation

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15.1.1 Firebird Database Installation

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15.1.2 AVG Admin Server 8.5 beta for Linux Installation

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15.1.3 Database Setup

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15.1.4 AVG Admin Server 8.5 beta for Linux Configuration

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15.1.5 Security

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15.1.6 License

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15.1.7 Before You Start the Server

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15.1.8 Installation Verification

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15.1.9 Installation Troubleshooting

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15.2 Start-up Parameters

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15.3 Configuration

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16. FAQ and Technical Support

Summary of Contents for 8.5 INTERNET SECURITY NETWORK EDITION - V 85.2

Page 1: ...the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzec...

Page 2: ...G Internet Security Network Edition Installation 16 2 1 Components Overview 16 2 1 1 AVG Admin Server Deployment Wizard 16 2 1 2 AVG Network Installer 16 2 1 3 AVG Admin Console 16 2 1 4 AVG Admin Lit...

Page 3: ...ons from File 48 4 4 4 Select a Single Station 48 4 4 5 Select from Active Directory 60 4 5 Remote network installation final steps 63 4 6 Creation of AVG Installation Script 71 5 AVG Network Installe...

Page 4: ...s 116 6 4 2 Stations with AVG Firewall 116 6 4 3 New Stations 116 6 4 4 Filtering 119 6 5 Servers 119 6 5 1 UpdateProxy servers 119 6 5 2 E mail Servers 121 6 6 Scan results 121 6 6 1 Filtering 125 6...

Page 5: ...5 License 154 10 1 6 Configuration copying 154 10 1 7 Scheduled Scans 168 10 2 Shared Firewall Settings 168 10 2 1 Setting Items as Mandatory 168 10 2 2 Virtual Adapters 168 10 2 3 Profiles 171 10 3 A...

Page 6: ...13 12 AVG DataCenter 213 12 1 Maintenance 213 12 2 Password protection 214 12 3 Converting the AVG DataCenter to a Different Database 214 12 4 Web Interface 215 13 AVG Managed Update 223 14 Updates 22...

Page 7: ...you are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com website Downloads...

Page 8: ...nsole uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define stations settings and system parameters AVG stations approach the AVG Admin Server to read the setup par...

Page 9: ...e local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run...

Page 10: ...ot need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation only In addition to all standard features AVG Internet Security Network...

Page 11: ...s Vista 32 64 bit all editions Note The Anti Spyware on access scanner is available only for Windows 2000 SP4 Second Rollup informally known as Service Pack 5 Windows XP SP2 Windows XP Pro x64 Edition...

Page 12: ...te If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questi...

Page 13: ...r Sharing for Microsoft Networks is installed on the remote station If you are using Windows 2000 or XP you can find the settings under Start Settings Network connections In the properties window of t...

Page 14: ...58 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin S...

Page 15: ...k Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to Migrate st...

Page 16: ...be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at www avg com in the Downloads...

Page 17: ...e Remote Control Communication Library component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL data...

Page 18: ...rver roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple ser...

Page 19: ...Z s r o All rights reserved 2 4 License Agreement This dialog window offers the full wording of the AVG Internet Security Network Edition license agreement To approve press the Accept button Otherwise...

Page 20: ...t Security Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 5 Installation Type In this dialog select which type of Remote Administration you wish to install You have the...

Page 21: ...hoice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for admin...

Page 22: ...press the Next button If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you whether you want to create the directo...

Page 23: ...All rights reserved Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic re...

Page 24: ...its components were installed successfully Press the OK button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending...

Page 25: ...ee the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG Internet Security Network Edition function properly Note If an error occurred during the insta...

Page 26: ...s you through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in...

Page 27: ...xy roles Before you deploy AVG Internet Security Network Edition roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute...

Page 28: ...n green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish t...

Page 29: ...le chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you se...

Page 30: ...irst case you will experience these two options Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to...

Page 31: ...s CZ s r o All rights reserved This option will update the database to the current version Select this option if you need to preserve the database contents Continue to choose a proper database engine...

Page 32: ...net Security Network Edition installation Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of...

Page 33: ...import the contents of the previously exported AVG DataCenter into the newly chosen database type 3 4 1 Firebird If you have selected the Firebird option there are no further settings needed and you...

Page 34: ...stalled Instance name refers to a particular SQL Express Edition installation if there is more than one instance installed on the station Administrator s username predefined automatically you do not n...

Page 35: ...r computer yet and that you will need to install it now In order to install SQL Server 2005 Express Edition properly you need to download and install Microsoft NET Framework version 2 0 or higher You...

Page 36: ...e of such a command For correct installation please copy the string displayed in your specific Wizard window As soon as the MS SQL Server 2005 Express installation is finished continue to the next ste...

Page 37: ...for the database administrator must be filled in Database name shows predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection Us...

Page 38: ...user name must be filled in Administrator s password password for the database administrator must be filled in Instance name refers to a particular Oracle installation if there is more than one instan...

Page 39: ...nal files for import are stored If you are currently upgrading from the former 7 5 version you can import your AVG DataCenter 7 5 data in this dialogue For more information please consult Importing St...

Page 40: ...asier differentiation 3 5 UpdateProxy role This dialogue will appear if you chose to deploy the UpdateProxy role in the Role Selection dialogue You must choose a folder into which the update files wil...

Page 41: ...wnloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration If you need to change any of these servers you have the foll...

Page 42: ...ority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a selected server up Move Down to move a selected serv...

Page 43: ...new group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations g...

Page 44: ...button to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed infor...

Page 45: ...run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation wi...

Page 46: ...n file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the...

Page 47: ...the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP...

Page 48: ...then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can fin...

Page 49: ...the AVG installation package type in the full path to AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and...

Page 50: ...n string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this opti...

Page 51: ...stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from...

Page 52: ...knowing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the pas...

Page 53: ...ions available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button will...

Page 54: ...ecify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into...

Page 55: ...inue to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to ano...

Page 56: ...owing options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG...

Page 57: ...o install AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by c...

Page 58: ...ation will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If yo...

Page 59: ...owing options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG...

Page 60: ...options Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if availabl...

Page 61: ...tate and other details Once you are ready to proceed click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on the...

Page 62: ...tion was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue by cli...

Page 63: ...he settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an ins...

Page 65: ...e AVG installation package type in the full path to the AVG installation package or use this button to select the correct folder If you have not downloaded the package yet click the Download button an...

Page 66: ...on string to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this optio...

Page 67: ...e installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location de...

Page 68: ...is c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where y...

Page 69: ...are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your...

Page 70: ...ert the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation w...

Page 71: ...installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 8 5 Remote Administration AV...

Page 72: ...n file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the...

Page 73: ...stallation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP range...

Page 74: ...then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can fi...

Page 75: ...e AVG installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and...

Page 76: ...fer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From...

Page 77: ...with the installation process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup pr...

Page 78: ...mend keeping the default settings Setup language choose a custom language for AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log f...

Page 79: ...te server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now The AVG Agent settings section contains the followi...

Page 80: ...station once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once...

Page 81: ...l stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations fro...

Page 82: ...ings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Check AVG version from AVG DataCenter check this option if you want the wiza...

Page 83: ...stations available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button w...

Page 84: ...specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list T...

Page 85: ...e to the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to anothe...

Page 86: ...owing options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG...

Page 87: ...o install AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by c...

Page 88: ...ation will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If yo...

Page 89: ...owing options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG...

Page 90: ...options Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if availabl...

Page 91: ...state and other details Once you are ready to proceed click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on thes...

Page 92: ...nstallation was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue...

Page 93: ...ettings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an install...

Page 95: ...AVG installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and...

Page 96: ...fer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From...

Page 97: ...tion process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup process If you unch...

Page 98: ...e for AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log files select it here the path must already exist on the station The follo...

Page 99: ...ur stations check this checkbox and fill in its address now In this step you may specify names of the installation script files their storage and other options In the File names definition define thes...

Page 100: ...to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path mean...

Page 101: ...s button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close th...

Page 102: ...ble device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station...

Page 103: ...G Admin Console navigate to the Windows start menu and select Start All Programs AVG 8 5 Remote Administration AVG Admin Console Alternatively you can go to your Program files folder usually c Program...

Page 104: ...er where the AVG Admin Server runs port is the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number in...

Page 105: ...izable allowing users to move or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 U...

Page 106: ...for maximum period of simply enter number of days you wish keeping the scan results from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter ac...

Page 107: ...The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Help Window etc simply by checking or unchecking them To restore th...

Page 108: ...tion Export the current view contents allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or...

Page 109: ...on menu offers the following options Help opens the help file What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automatically...

Page 110: ...ses You can find descriptions of individual items in their respective chapters 6 2 3 Records section Within the central table in the Current view section of the screen you can view data of the group s...

Page 111: ...to call various actions related to the current selection from the Context menu To select only specific columns for displaying right click on any column A Show Hide columns dialog will appear Here you...

Page 112: ...dow area you will have several options available to choose from Show all The status window will display all messages Show errors and warnings The status window will display only error and warning mess...

Page 113: ...n then Disable messages filtering switches off the messages filtering Save window content allows you to save the window content to a text file at any time 6 2 5 Quick help panel The panel contains lis...

Page 114: ...king on the Information window item in the View Panels menu 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The p...

Page 115: ...ss from step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on go...

Page 116: ...n powers on goes online immediately every time a component state is changed within 5 minutes It is also possible to request immediate synchronization from the AVG Admin Console Simply choose a station...

Page 117: ...ains general information about each station name domain group last contact IP address etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each...

Page 118: ...communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days Virus databas...

Page 119: ...o the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you c...

Page 120: ...r Settings chapter In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains genera...

Page 121: ...ccess to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start th...

Page 122: ...following options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and tim...

Page 123: ...ill mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the s...

Page 124: ...nnected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested tes...

Page 125: ...off all filters Note All filters are case sensitive 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manag...

Page 126: ...ter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitiv...

Page 127: ...ies CZ s r o All rights reserved dialogue that allows further customization see the chapters below 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be s...

Page 128: ...condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will b...

Page 129: ...macro to insert a variable To use a variable macro simply click Insert macro button located next to each message part The variable will be converted to a real value once the message is sent from the...

Page 130: ...r Note Generated reports are physically saved to a temporary location on your hard drive under the AVG8 data folder e g C Documents and Settings All Users Application data avg8 Admin Server Data Repor...

Page 131: ...choose the requested chart type default selection is pie chart Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type defa...

Page 132: ...hows the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last month last year 6 9 2 Report Schedules In this group you can create edit and...

Page 133: ...yright AVG Technologies CZ s r o All rights reserved By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new...

Page 134: ...134 AVG 8 5 Internet Security Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved Fill in the Name and Description Proceed to the next dialog by pressing the Next button...

Page 135: ...he rollover menu select which template you want to use for your scheduled report If there are additional parameters available for the selected report fill in the requested values or leave the default...

Page 136: ...ou want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically...

Page 137: ...r settings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configura...

Page 138: ...eport contains more than one page To navigate through pages use the left and right buttons at the top of the screen By clicking the printer icon located in the top left corner you will open the standa...

Page 139: ...to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitive 6 10 Licenses This item offers an overview of all license n...

Page 140: ...out the synchronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the...

Page 141: ...as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value Then press F5 to reload the screen Request type Double click the field to open dr...

Page 142: ...Admin Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server...

Page 143: ...available such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG In...

Page 144: ...nologies CZ s r o All rights reserved 8 1 AVG Admin Deployment Wizard Lite The first dialogue explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to comp...

Page 145: ...erview of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloadin...

Page 146: ...n 2009 Copyright AVG Technologies CZ s r o All rights reserved 8 1 2 Completion If everything went smoothly you will see a dialogue similar to the one above Click Finish to close the Wizard and contin...

Page 147: ...pyright AVG Technologies CZ s r o All rights reserved 8 2 AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The scr...

Page 148: ...AVG Technologies CZ s r o All rights reserved 8 2 1 Installation Settings Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name...

Page 149: ...net once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done...

Page 150: ...r 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the...

Page 151: ...feature is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line...

Page 152: ...tions The tool is included in the installation by default and available via Windows Start menu All Programs AVG 8 5 Remote Administration AVG Settings Manager Edit AVG configuration of this computer U...

Page 153: ...ore local AVG configuration to a file Use this button to save the AVG configuration file pck of the local AVG installation You can also copy this utility to another location by using the Copy the AVG...

Page 154: ...This dialogue allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed inf...

Page 155: ...oned settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific g...

Page 156: ...red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settin...

Page 157: ...hown in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address...

Page 158: ...e events are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialogue where you can customize ID severity and message text Clicking the I...

Page 159: ...he possible events are as follows Scan log modified Virus vault object added Virus vault object removed Virus vault object restored Threat found Scan started Scan finished Update started Update checke...

Page 160: ...chronize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from A...

Page 161: ...ation settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions By unchecking the following checkbox es you can forbid use of the feature for user on t...

Page 162: ...e Activate password for access to unallowed actions and in the new dialogue fill in a new password twice for verification The password will be required every time the user tries to access the disallow...

Page 163: ...settings are available only from AVG Admin Console You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required...

Page 164: ...ecurity Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A...

Page 165: ...t Shared settings for e mail servers or E mail servers If you select Groups option the from group drop down menu will become available where you can choose a group from which the stations will be list...

Page 166: ...definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders The second option allows you to select custom sections that you wish to scan Loc Al...

Page 167: ...indows system folder e g c Windows System32 will be scanned SysDrv The system drive e g C will be scanned Temp The following location will be scanned C Documents and Settings user Local Settings Temp...

Page 168: ...uide available to download from www avg com The following subchapters describe Firewall settings available from AVG Admin Console 10 2 1 Setting Items as Mandatory You can set the whole configuration...

Page 169: ...o called virtual adapters for each profile within your Firewall configuration The virtual adapters substitute for the physical adapters available on stations Click on a profile name you wish to create...

Page 170: ...synchronization with an existing real physical adapter on a station it will be removed Other available buttons Edit Virt adapter will open the dialog for editing the selected virtual adapter s propert...

Page 171: ...ion anymore 10 3 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s c...

Page 172: ...top server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Server settings allows you to set up the AVG Admin Server configuratio...

Page 173: ...e Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Conn...

Page 174: ...rver tries all of them DataCenter access section In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting the...

Page 175: ...not limited by any commercial license To change the database name insert a custom value into the Database name field MS SQL Server 2000 2005 This engine can serve over 1000 stations in large networks...

Page 176: ...more than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create...

Page 177: ...ate to the directory where the downloaded update files will be stored Download source Contains list of available update servers sorted according to priority The server on the top will be used first Po...

Page 178: ...eck certain entries The AVG Admin Server will consider only checked entries Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy serve...

Page 179: ...esses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no othe...

Page 180: ...n is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Setti...

Page 181: ...and your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one...

Page 182: ...update will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask all stations for scan results If you right click on the New Station...

Page 183: ...sk for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all sta...

Page 184: ...process Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask the selected stati...

Page 185: ...ons are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the...

Page 186: ...es All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a s...

Page 187: ...ure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the sa...

Page 188: ...ct Stations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 11 1 1 Connecting Stations Manually Directly...

Page 189: ...ert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialo...

Page 190: ...g Stations and Settings from AVG DataCenter 7 5 Import of certain AVG DataCenter 7 5 settings can be done via the AVG Admin Deployment Wizard during creation of a new database The importing process in...

Page 191: ...es you have two options for transferring stations currently managed in AVGADMIN 7 5 to AVG Internet Security Network Edition Install AVG 8 5 on stations and connect them to AVG DataCenter 8 5 From the...

Page 192: ...text file Locate it and load it by pressing the Open button 5 Choose the stations on which you wish to install the new AVG and click the Install button 6 The installation process may take a while so...

Page 193: ...er Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stati...

Page 194: ...s chapter 11 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your DataCenter and if updates can be triggered remote...

Page 195: ...our AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all...

Page 196: ...tations with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in ever...

Page 197: ...ation also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user inter...

Page 198: ...o start AVG Admin Server Monitor in German language C Program Files AVG AVG8 Admin Console AVG8AdminServerMonitor exe lng deu 11 7 Control station users actions This chapter shortly describes examples...

Page 199: ...If a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within...

Page 200: ...Also the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only...

Page 201: ...201 AVG 8 5 Internet Security Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved At the bottom of the dialogue choose Full access control option A new dialogue will appear...

Page 202: ...with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the f...

Page 203: ...ll also be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add...

Page 204: ...the chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from thi...

Page 205: ...osing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP...

Page 206: ...se the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of A...

Page 207: ...he registration dialog COMPANY company A company name applicable during the registration dialog LICNO licence_number A licence number LANGID lng_id A language in which installation is started Possible...

Page 208: ...the setup contains the proper language files ADD_FEATURE feature_name Adds a component feature to the installation The list of all available feature values is available below in the next table REMOVE_...

Page 209: ...ntdown system dialog before restart if the restart is required applicable to silent installation as well UPDATE_SERVER servers_string An URL with update servers used by AVG Network Installer only DCPA...

Page 210: ...d REMOVE_FEATURE parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a licence number and in some cases plug ins on othe...

Page 211: ...AVG_Language_IT Italian fea_AVG_Language_JP Japanese fea_AVG_Language_NL Dutch fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese Portugal fea_AVG_Language_PL Polish fea_AVG_Langu...

Page 212: ..._Bat_plugin AVG E mail plug in for TheBat fea_AVG_Exchange_plugin AVG E mail plug in for Microsoft Outlook fea_AVG_EMC AVG E mail scanner fea_AVG_Antispam AVG Anti spam fea_AVG_Office_2000_plugin Plug...

Page 213: ...on on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG Internet Security Network Edition use i e AVG Admin Console use some inconsistencies or...

Page 214: ...AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of it...

Page 215: ...can obtain and distribute the update immediately after its release This is another security enhancement which helps keeping your system even more up to date than regular scheduled update checking But...

Page 216: ...Z s r o All rights reserved Note For complete description of the AVG Admin Server Monitor interface and functionality please refer to the Configuration AVG Admin Server Settings section of this docume...

Page 217: ...re The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by AVG Technologies...

Page 218: ...the number of the port for AVG Managed Update related communication between the AVG Admin Server and AVG stations Note The port must be the same as the AVG Internet Security Network Edition port numb...

Page 219: ...management The AVG Admin Server gets the stations or their IP addresses list from the AVG DataCenter in the automatic mode and sends the update command to them The principle is the same as for the AV...

Page 220: ...ange using the start and the end address of range divided by a dash or address combined with network mask Examples of address specifications follow 122 64 200 216 IP address 122 64 200 125 122 64 200...

Page 221: ...he AVG Admin Server does not receive a confirmation of the AVG Managed Update command acceptance from one of the defined servers it will repeat the attempt later Choose the requested time interval in...

Page 222: ...rity Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved in the Client Info dialogue i e as a full IP address station name IP address range IP address and mask or combination...

Page 223: ...lanned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet...

Page 224: ...dered the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder...

Page 225: ...ing update files that can be accessed via the HTTP protocol This chapter includes the following topics Installation Description of start up parameters Configuration News and changes related to the app...

Page 226: ...lation Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 8 5 beta for Linux Installation section Please download and install one of the suppo...

Page 227: ...or Linux install script will install an empty DataCenter for you 15 1 4 AVG Admin Server 8 5 beta for Linux Configuration Open the configuration file avgadmsrv conf from the following location opt avg...

Page 228: ...on Troubleshooting If you experience any troubles running AVG Admin Server 8 5 beta for Linux check the log files of the server application and also the Firebird server log file for error messages AVG...

Page 229: ...nections To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv conf If this file is missing the server wi...

Page 230: ...ection with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines...

Page 231: ...d password for accessing the database engine itself LocalHttpServerRoot If set the GET command support is active This path defines the local directory where update files are stored Only files in this...

Page 232: ...ues are http update avg com softw 80 update http backup avg cz softw 80 upda te UseEncryptedProtocol If set to 1 enabled the communication with the server will be encrypted Note that AVG stations that...

Page 233: ...ble regular backing up default is 48 MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched default is 14 Ma...

Page 234: ...ation If you have gone through this documentation and you are still not sure about what level or type of AVG Internet Security Network Edition functions are best for you we recommend that you consult...

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