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Troubleshooting
2-1
T R O U B L E S H O O T I N G
This chapter provides solutions to keyboard problems and explains
common status code messages you may receive when using the
keyboard.
Problem
Action
The keyboard display is
blank.
Make sure the printer is ON. Make sure
the keyboard cable is securely attached to
the printer. If the keyboard was attached
while the printer was on, turn OFF the
printer and then back ON.
The data you entered is
not accepted.
Refer to your format for acceptable
characters for this field. Some fields
accept only letters, some accept only
numbers, and some accept only specific
ranges of letters or numbers.
Your data was not
accepted and blanks are
still showing.
This field requires data for all underscores
shown. Enter the correct data and press
Enter
.
You entered an incorrect
check digit.
The data and check digit must be the
correct combination. Enter the correct
data and press
Enter
.
You tried to skip a
required field.
This field requires data before continuing
to the next field. Enter data and press the
Enter
.
Letters are not in the
expected case.
Make sure the Caps Lock (
) is not on.
2
Summary of Contents for MONARCH 939I
Page 10: ...1 6 Operating Instructions...
Page 18: ...B 2 Operating Instructions Internal Standard and Reduced Font...
Page 19: ...Character Sets B 3 Bold...
Page 20: ...B 4 Operating Instructions ANSI...
Page 21: ...Character Sets B 5 Code Page 437...
Page 22: ...B 6 Operating Instructions Code Page 850...
Page 30: ...D 2 Operating Instructions...
Page 31: ......